Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

BUYER PROTECTION SCAMMERS

I am tired of being the victim of Buyer Protection Policy. Twice in one year I have had buyers maliciously damage my item when requested photos. There is no protection for sellers because they don't use photos as evidence? Then Why request them? BASI...

new & 'improved' shipping labels--issue with printing packing slip

For the past few days, I have been unable to print a packing slip from the 'new & improved' labels page. It freezes and then I get a pop-up error message. I switch to the older (better) version and no problems there. Anyone else?

BAD SELLER FROM CHINA . NOW ADAY ON EBAY

I 'm writing this to warn peoples who haven't know yet how frustrated and waste time buying products from China.Many Seller in China now adday won't respond your complain after the creat problems such as ship fake item, wrong item or wrong address ec...

Ship By Dates / Times Need Adjustments

I set almost all of my listings to 1-day handling times, because I pack everything sold each night as I watch tv or whatever. So for example, something sells on Tuesday at 10pm, I have until Wednesday at 11:59pm to print a label.The problem I’m havin...

Resolved! DVD and CD returns

How are returns dealt with regarding recordable media such as DVD's and CD's? A buyer could buy one of these items, burn a copy and then demand return under buyers remorse, I didn't like the movie????!!! I know many retail outlets over the years have...

Asked for a refund, but seller won't provide me a return shipping label.

First of all, thanks for all your help, guys. You literally saved me here. Like you suggested when I asked about the broken item, I've stopped waiting (after 10+ days) and asked for a refund. Seller accepted the return (I've got the message from eBay...

How long does seller have to ship?

I purchased an item 3 days ago and it still shows seller needs to ship, it showed on the original listing that after the bid it would be received 7 days later. I’m worried the seller has forgot and was really looking forward to having the item when e...

USPS Priority Shipping Price Without Dimensions - Only Weight

Did some quick searching, didn't quite find my answer. If I go to the "Buy shipping" page after an item sells, the very first option is "Priority Mail Package/Thick Envelope" and it says "Up to 70 pounds and 84 inches in combined length and girth. Gi...

Beware of Auto-refund Scam!

Combined Shipping Refund

If someone makes a purchase from a seller of say 10 items. Among those items shipping charges range from $3 to $20. The seller combines the shipping charges fore the 10 items 1 of which was a bulky heavy item that carryed the $20 shipping charge and ...

Resolved! Not as described but seller wants me to pay shipping both ways to return

I ordered a leather bag and it was described as new with defects and I could see some scuffs on the bag but it looked good to me in the photos. When I got it I was dismayed because the leather was peeling off and it looks like the kind of leather whe...

Return Requested

i have received the return shipping label and returned the item and its already Delivered.. but when I click on return status its says please return the item.. and I am still GETTING emails return the item..Ebay going down day by day..it's hassle buy...

Resolved! Item listed with shipment via USPS. How did buyer select UPS? What do I do?

Sold a listing with free shipment via Ground USPS. When I went to print label for shipment I was given the following message:"We left out the following orders where the buyer didn't check out with USPS. If you would still like to ship with USPS conta...

Buyer paid, 8 hours later wants to cancel

I accepted on offer on my listing at around 2 pm today. They paid less than 30 minutes later. I got a message around 10 pm saying “I’m sorry but please cancel my order before you make the shipment.” My first inclination is to just reply “No.” and let...

Can't print return label?

I returned an item and it said 'print shipping label', but my browser crashed and the seller already refunded me, so now when I click the print label in the message I end up on a page with no option to print a shipping label. Is there any way to get ...