Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How Do I Access New Shipping Page?

My friend has the updated shipping page and it has a link where she can click on for the classic shipping page. I cannot access the new interface and I would prefer that to the old one so that I don't have to print the receipt, etc. and waste my stic...

WAIT!! Before you cancel that return request, know that once you do, EBAY will abandon you!

So you want to return an item because of a SNAD right? Ok, just make sure you choose the right reason. I don’t mean remorse, that’s on you. I mean a snad. Now Ebay lumped a bunch of reasons together so it’s easier for you to choose the wrong one. REM...

User avatar by Adventurer
  • 6698 Views
  • 96 replies
  • 2 helpful

Resolved! Returning an Item But Ebay has the Wrong Paid Status

Hi Everyone, I'm trying to return this item, https://www.ebay.com/itm/232894694983 , but Ebay has the status as not paid. I assume this is the trial waiting period for new sellers, but i'm not sure. How would I contact ebay to correct this error as m...

Double Trouble: Missing and Unwanted Packages.

Hiya,Kind of a new seller, all things considered. I just wanted to lay out some things I'm dealing with and want to know what I can do.Case 1) I sent an item via UPS and did not have it insured. Tracking says it is out for delivery, but the buyer nev...

Customer Returning Two Items - Can I combine shipping?

I had a customer order 3 items from my store. I shipped them to the customer in one flat rate priority box (a little under $7). I received a return request for 2 of the items. I accepted both returns and want to send the customer one return flat rate...

Seller claims broken bobblehead in shipping.

Seller claims that the bobblehead I sold him arrived in pieces. When he sent pictures it was literally in 20+ pieces. I just do not see how this is possible. I don't accept returns. What do I do? File with USPS?

Resolved! I have a serious question about shipping

I want to sell a card for 99 cents without freeshipping. If i chose USPS First Class Package it shows $3.50 cents for shipping calculated but, what if i changed it to flat rate and put in the price $1.50. What would happen? Would i have to cover the ...

User avatar by Adventurer
  • 350 Views
  • 11 replies
  • 0 helpful

Shipping upgrade question.

Purchased an item that ships at 6oz's. It came with free Media Mail shipping and I asked the seller about upgrading it to First Class and I would pay the 30-35 cents difference in cost.The seller just messaged me that they sent it Priority as that wa...

Label printing broken?

Is USPS having a problem? I can create and pay for labels through eBay, but I get an error when trying to print. Anyone else?

User avatar by Adventurer
  • 105 Views
  • 0 replies
  • 0 helpful

Shipping label created mess

Hello! Long story short, I feel like I’m getting the run around from the seller. I have 2 different tracking numbers now and both are stuck at “shipping label created, USPS awaiting item”. He’s been in contact with every message right away, regarding...

User avatar by Explorer
  • 286 Views
  • 4 replies
  • 0 helpful

Resolved! shipping within one country

A little bit of unusual question. Is it possible to set up the account to ship only within the country's account? If yes, what are the shipping options.

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