Shipping

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Buyer claims item doesn't match my photos, but won't upload a photo. Any point in resisting?

Buyer bought item that only comes in one color. I've sold around 100 of these in the last year, and buyers love them. I don't name or describe the color anywhere in my listing, I just have the photos of item. It's a stuffed animal sloth that is a mot...

Resolved! Calculating Shipping Charges - Help!

As I offer "free shipping" I am trying to calculate the approximate expense of a first class package so I am properly calculating what to charge to achieve desired goals. So a padded mailer weighing 2.5oz with item, packing slip, etc... Dimensions ar...

Creating Postage in Shippo to Puerto Rico

If you happen to be shipping an order to Puerto Rico in Shippo by Canada Post and it will not display all the shipping options. Confirm that the address has a USA flag in the address area vs a Puerto Rican flag. If the Puerto Rican flag displays you ...

Did I do the right decision by not using buyers shipping label?

Hello everyone! I've been stressing out with an item I was trying to sell. On the listing I gave options for next day delivery. The person who purchased chose the flat rate box 2-3 day delivery. He then sends me a message asking if he can email me a ...

shipping scan sheet or manifest with ebay shipping labels?

I recently moved where my local post is requesting a scan sheet or manifest that will scan all my packages with a single scan as opposed to individually scanning each item..i use ebay bulk shipping label sysstem and do not see this as an option befor...

Buyer returned item with a note

I sold an old watch on eBay a few weeks ago. Despite the item being described accurately (explicitly as a women's watch) and including four extremely detailed photos, the buyer just returned the item to me claiming that this isn't what she bought: sh...

Resolved! Buyer purchases item, has it shipped to port, 60+ days later claims item is damaged

Here's the scoop. Had a buyer purchase an item from me, and I received an address to a shipping and freight port which I assumed he wanted to use to get the item to the Caribbean islands. Not sure which one, not sure why eBay global shipping was out ...

scam?

Hello. I am new eBay seller. Yesterday I received an email to mail one of my items to Italy. I told the buyer no because we only wanted to ship within US for now. This person continued to send 4 or 5 emails asking why all in Italian and a mix of Engl...

Resolved! USPS shipping price calculator and label software or apps

I was curious if any sellers out there have used a USPS shipping software that is doing a good job for them. I mainly ship small boxes that weigh less than 10 lbs. I have a decent scale to weigh items, and the boxes will be the same in about three di...

Resolved! Buyer rejected refusal

I am JapaneseThe other day I bought second hand camera and lens from German buyer. But it was a thing different from images and explanations, so I paid for shipping and returned. A few days later, I confirmed that the display of the post office in Ge...

Shipping Carrier Choice

I wish Ebay would make it mandatory that sellers state which Carrier they're going to use for shipping. I have problems with certain carriers and do not order from those who state that they use them. For instance, I ALWAYS have problems with DHL. (I'...

Anyone else having issues with media mail?

We rarely ever use media mail but lately have had everything mailed this way turn up lost or incredibly late. Even tracking only updating once every three or four days just saying" in its way to destination ".. just Meir anyone else having that probl...

Item not received nor refunded

Ordered 2 items to wear during the Final Four, 2 team Jearsey's. I received one of them, but, the second one never came (Different Sellers). I put in a ticket and the seller sent them the information about the shipping. Shows that is was delivered to...

item lost at Erlanger

More than a month ago I bought an item at ebay and let it ship to the Netherlands trough the global shipping programme. Apparently the item was 'lost' at Erlanger. Opened communications with the seller, whom suggested I could open a case to get my mo...

Resolved! Free Economy Shipping is For China?

Hi there, I am somewhat of a new seller and buyer on eBay, and the past month I've been buying items from outside the US for extremely low prices. On the listings I guess eBay uses the term "Free Economy Shipping", This is something I personally don'...