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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! Shipping Label Issue

How do I get the postage amount to not print with the new LabelManagement ? I dont see an option any longer. Is there a "Label Preferences" section I'm missing?The old label management had this option to "not show postage".

ebay returns - what is ebay doing to protect the small sellers here and hold down return?

... from ebay blog "Returns automation. An enhanced returns process will save up to one week of processing time for you and your buyers. eBay may immediately accept a return request by providing a return shipping label to a buyer when you receive a r...

Tracking not displaying Another Glitch

Today’s tracking is not displayed on My EBay Selling Page nor on Sellers Hub Orders Page.Click on add tracking and the tracking number is there, either page.Like to make sure Shippers pick up our packages from their boxes.It’s a pain to copy and past...

Flat Rate Padded Envelopes for $7.25 shipping

I recently received a highly NOT BREAKABLE OR FRAGILE pair of shoes in 3 FR padded envelopes. Each shoe was wrapped in one, and then those two stuffed into a third envelope. Pretty clever, and such a huge waste at the same time. Does the PO keep trac...

items shipped and tracking info uploaded within handling time, but ebays counting it as late?

i just noticed i had a ton of "uploaded late* notices in my seller stats, but when i look at them, 4 of the 6 say they were shipped/uploaded on time. heck, one of the ones says it was uploaded 5 days late, and the item was even delivered 2 days befor...

I am slowing hating eBay more and more day by day.......

2 returns yesterday for two tail lights. Return 1 "Arrived Damaged" Buyer calims the item has cracks.....CRACKS CLEARY DEPICTED IN SECOND AND THRID IMAGES! Return 2 "Does not work or defective" How the F^&* does a tail light "NOT WORK"? Now I am stuc...

Does This Happen to Other Sellers

Hi Guys , I don't get many returns and don't offer a return policy general worthless .I am a seller that wants a happy buyer over a sale , my sales are just a part time thing will I sell off inventory.Just had a sale to a buyer , no feed back , I nev...

Resolved! Where to get Quiet Packing Tape?

I am about to buy some more packing tape, and I want to find out if there are any other options for quiet packing tape than the stuff I get directly from the Post Office. Normally, when I am taping up a package, since I'm a 'super-sensor' (i.e. the s...

Buyers can ALWAYS return anything they don't want

Apparently a lot of sellers still haven't figured out that regardless of what they've set as their listing policies or how they've described their items, buyers can always return any item they want within the first 30 days.... and often longer.All a ...

pls refund my customer for me

hello,I have an urgent matter to.because I have no other way contact you,only sent the message with this way. my store have several some return requests,my customer have sent back to us,has been delivered,however,i extremely wanna refund them，but i c...

Resolved! Trying to send 1st class to Australia.. problems

I used to sell a lot more international than I do now. I put in global shipping option for almost all items but have been told the cost is outrageous. I had an Australian buyer ask me how much to ship 2 sewing patterns to her? It looked like ONE patt...

Need advice! Buyer wants to return

I sold a pair of pre-owned leggings. I posted 4 pictures along with size and condition. The buyer wants to return them because they do not fit, but I did list the size? What should I do?

FORCED TO ACCEPT ALL RETURNS DO TO NEW POLICY

SO TO BE CLEAR, THE NEW EBAY POLICY IS THAT ANY BUYER CAN RETURN ANY ITEM AS LONG AS THE MAKE THE REQUEST THAT THE ITEM WAS "NOT AS DESCRIBED" AND EBAY WILL STEP IN AND MANDATE A RETURN, AT THIS POINT, IT WILL TAKE YOU APPROXIMATELY 3 WEEKS TO RESELL...

eBay US and eBay France return policy discrepancies.

I recently sold a jacket to a buyer in France and he returned it due to sizing issues. Now the problem is, on my eBay return policy, there is a restocking fee and buyer is responsible for original shipping costs, but when I try to issue a refund, it ...

Seller says Ebay won't let them issue a refund?

I had returned a few items and paid for the shipping to return back to the seller. Seller accepted my return and received the items, but is now saying Ebay is having technical issues and can't refund me. They are asking for my paypal so they can send...