eBay

Fraudulent sellers

Returned Item - USPS says Bad Address - but it's not

Today an item was returned that I shipped out priority. It was marked insufficient address, unable to forward, return to Sender. I contacted the Buyer...was told the address was good - to please resend. I called the 1 800 number for USPS, because I k...

Two box shipment. One item accepted; One item unclaimed. What to do with postage due?

Hello Sellers, On July 3rd, I shipped out two lots of CDs from Los Angeles to New York to one customer via media mail. I had to ship the lots in two large boxes to accommodate the size. The first box was delivered to my customer on the July 9. But th...

International Shipping

Another glitch? Does anyone know why USPS First Class International was removed from listings? The listings in my store this morning have no International method selected where there had been USPS First Class International for items under 4 pounds. I...

Seller Inflated Shipping in the Invoice

There was a $13.50 expedited shipping quote (USPS Priority) in the auction to my location. However when the auction finished, I've got an invoice with a $20 shipping charge instead. When I asked why, I was told the shipping quote "somehow" changed wh...

shipping fees not being returned

Is anyone else disgusted with Ebay keeping your fees when you return shipping costs. I have complained to Ebay repeatedly about this. I will combine shipping and the buyer asks for shipping money back. If I return it, Ebay NEVER returns my fees. I ha...

Reembolso

Hi, I need help. I bought an article and as soon as I paid, the user deleted the article and was not registered anymore, but after that I got an e-mail telling me the product was marked as sent.Obviously I didnt get nothin and asked for a refund to e...

Buyer Paid now wants his money back

I posted for a sale a large machine with a local pick up only indicating that we would assist with loading it on buyer's truck. Several pictures of the item in question that showed just how large it was. Winning bidder paid quickly. Buyer decided he ...

Restocking fee outside of return window?

Our store policy for returns is 14 days. I have a customer that wants to return an item after 32 days. I am inclined to allow him to return it if he pays a restocking fee. Am I allowed to ask for that if he wants to return it outside our return windo...

Refund for shipping?

I'm writing as a customer right now. I bought something and I paid $13,50 for expedited shipping (too much, right?). I should get it few days ago, but the package is still in the seller's state (for this day), far away from me. The seller shipped it ...

Since ebay changed their return policy how do you avoid being scammed?

So since ebay has been fostering scammers the last couple weeks. What steps are you going too, to protect yourself? I have dealt with support now on 2 different matters and managed to get screwed from the buyer and ebay on both. Any tips? 1 The buyer...