Shipping

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How to return huge package?

I happen to start a return on one of my purchase and it's my first time returning this huge package.I usually returned on return boxes near me, but that's too small for 25 in x 16 in box right? I searched up how to return huge packages but I couldn't...

Resolved! why is my listing offering free shipping?!?!

a short while back I removed free shipping from all of my listings using the bulk edit tool. Since then 3 items have sold with free shipping. After the first two I carefully scanned my active list and all items had the "calculate" link. Now today a s...

USPS Damage Claims

An item that I sold on Ebay was damaged during shipping. I filled out a claim form on the USPS website, but it didn't give me much information. This is the first time I've filed a claim in years, and the first time I've done it online. Can someone pl...

USPS Parcel Select

I just noticed that USPS Parcel Select is way cheaper than Priority for large packages. Can any one use it? Are there restrictions? Is it insured?

Guaranteed delivery disappeared after I put my store back up from vacation mode

Long story short, put my store on vacation mode for a day and a half. Put it back up last Saturday and now I no longer show up in the guaranteed delivery filter. All my items are fast n free now even with a 3 day delivery time.I also offer same day h...

Free shipping

Please inform all sellers if they send you as a Smail packet to write it and we will decide whether to buy from him or another reseller who supplies FREE International Economy. . . .Please inform all sellers if they send as a Smail packet it and writ...

I need my money back

Hello, I had a bad experience with my purchase, because the seller did not send me 5 perfumes I bought with a total of $ 93 and much less refund my money, it is a great shame because I asked Ebay and Paypal for help but none helped in my case and I s...

ebay closing seller account right after payment

This happened to me twice. ebay closes the seller account right after the payment is processed. Then the seller marks the item as shiped right after that. The first time the item was delivered to the wrong address in another state. Then the second ti...

Seller shipping (if he charges multiple, can I request him to not combine shipping?)

I bought multiple items from a seller and there is an attached shipping cost. He wants to ship items together, I want him to ship them separately as they can potentially be damaged if they are shipped together. If I request to the seller that I want ...

Is this a scam?

i just won an auction and the seller got his account removed right after i won the auction, sent the seller an email, didnt answer, my problem here is that the i bought it in 21th or march and the ebay tracking stil shows "✓ Shipping info received" w...

30 day free returns

I know several sellers are talking about this, but I still had some points to bring up. I have gotten 2 phone calls from eBay pushing the 30 day free returns. I wasn't home for one call, but did talk to the rep for the other call. He didn't even list...

reembolso

Hi. make a purchase on March 7. Before doing it ask by message if you fulfilled the requirements (110 / 220volt) your answer was affirmative. buy and make the shipment to Argentina by company aerobox with a cost of 40.93 uss. when the article arrives...

Buyer claims wrong item shipped

I am confused. 1. Buyer purchase Alevedon Tablets2. I ship Alvedon Tablets3. Buyer opens a case claiming I shipped wrong items. Saying he bought suppositories and not the tablets he received. Buyer clearly states in the claim that he received tablets...

Can a case be re-opened after it's been closed by eBay in favor of seller, she shipped back anyway

Complicated story...Here goes:I sold a dollhouse on March 17th for $425 +40 shipping. First thing when I get up are all these emails from a buyer whose name I recognized as someone that had been harrassing me to sell them an item...not through eBay a...

Edit Bulk Shipping Package List Report

I use custom SKU's that identify what product has been sold to save time when I process orders. I use eBay's bulk shipping option. I want to add an additional column on the package list report that shows that SKU. How do I edit that report? Thanks!