Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

The item had a problem

I bought a shoes but for mistake the seller sent me a t-shirt when I asked you if was mistake his answer was yes. I made the return however the seller acepted but never sent the laber for complete the process, I has two weeks waiting for him.

shipping

if an item is listed for a BIN price and includes buyer pays shipping, why would I be billed for shipping?

Shipping Rates

I have someone that is asking what the shipping rate will be to another country. When I try to figure it out, it tells me to go to seller - however I AM THE SELLER. How do I find out estimate on shipping from Ohio to Sri Lanka? Thanks,

how to create return shipping label without any case

i want to create a return shipping label for an order in which i have sent one extra item to the customer along with the purchased item. now the required item has been delieverd to the customer so i can not cancel the order and make a return shipping...

Can't reach the Seller for a Refund...

The seller I had bought something from, last year, hasn't sent anything to me. I went to send another notice today and find that the account was deleted shortly after my purchase. Apparently, Ebay has made it look like I have been sending the notices...

Buyer wants to delay shipping.

I have a buyer that has already paid for an item, but because they will be out of town for a few days this weekend, wants me to hold off on shipping until the end of the week to assure the package arrives while they are home. How will this affect my ...

ADDRESS HELP

HELLO I JUST BOGHT A CELLPHONE BUT IT HAS MY NAME, AND THE PERSON WHO IS GONNA BE AT HOME BY THAT DAY IS CALL ELSA, IS THERE ANY PROBLEM? OR CAN YOU HELP ME CHANGING THE ADDRESS, I JUST CHANGE IT TO THE PRINCIPAL ADDRESS.

Buyer Received More Expensive Item Refuses To Send Back

Any suggestions or words of advise would be greatly appreciated about this subject. Recently I sent an item to a buyer by mistake that was another customers, basically there was a mix up on labels or something, we are a fair size operation and we hav...

Return and refunds via paypal or eBay return request option

Question before background: I've never dealt with this before, but do I let a Return Request expire or do I initiate one of the three Actions: Issue refund, contact buyer (which I did), report buyer. I can see nowhere that he escalated his claim. I'l...

Buyer has has two different street addresses on the same label

A buyer recently purchased from me and when I went to print their label, I noticed two street addresses: xxxxx xxxxxxx31 Reynolds St819 Cutler Stxxxxxx, NY 12345 Ebay said they were holding my funds for two weeks for this purchase for unspecified rea...

Can Miami Digital Inc Be trusted?

Can Miami Digital Inc Be trusted?We are getting lots excuses from them instead of delivering our products

Buyer requested shipping delay.

I requested that an item I bought be delayed in shipping out because I was on vacation. The seller claimed that eBay required shipping within 3 days, so shipped it out, rather than just holding it after a label was created, disregarding my request. I...

Resolved! Need to process a return/override.

I'll first preface by stating I'm not a frequent user of Ebay. I bought an item- I then learned after the order had been shipped that it would not be suitable for what I needed. I decided to open a return (despite not receiving the item) because I kn...

How to get items from China by Certified Mail?

Hi everybody! I'm from Mexico and I've been buying items on eBay since 2016, everything went OK but about a year ago I'm not receiving any package from China sellers (and from other countries as well). There are many people in Mexico complainig about...

Anything can be returned no matter what! Per ebay policy!

All you have to do is click the item not as described! Even if the customer states they want it to fit X and it clearly states it fits abc.Ebay WILL MAKE YOU TAKE IT BACK! Even if your international selling that states no returns with global shipping...