Shipping

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ebay... guaranteed delivery

I would like to know from an ebay member the following:1. Why did i receive an email from ebay telling me i would be in the Guaranteed Delivery Program on May 1st if my listings are Not displaying as such?2. My sales have slowed to a ridiculous numbe...

Entered the wrong tracking information for a return (complicated situation)

A few days ago I bought something by mistake. I requested a return to the seller and it was approved. I printed, paid for, and used the shipping label ebay provided for me via paypal, and then I shipped the item back to the seller today. The item is ...

Resolved! USPS claim aproved, how much do I get?

Question about USPS insurance. I submitted a claim due to buyer reporting the box was damaged and contents missing. My claim has been approved by the USPS. My item value is $48.00 Shipping via USPS small flat rate box was $7.05 Does USPS send me $48,...

Resolved! International buyer wants refund due to customs fees

I sold an art print on February 20th internationally. On April 2nd they sent this: “hello I had a problem with the federal revenue they are committing me an absurd import fee of 250 dollars. You can help me by resending the product with a letter as i...

Global Shipping Program: items routinely damaged by repacking

As a seller, there’s a lot to like about GSP, including: The ability to ship heavier and more expensive items internationallyNot having to deal with customsNo worries about the length of time it takes for items to arriveTracking and delivery confirma...

Shipping labels

Hi,I paid for shipping labels through paypal that I'm not going to use anymore because the buyer was scamming. Is there anyway I can get a refund for the shipping labels i paid for.

buyer wants to return item but I checked returns not accepted

So I listed a pair of shoes for sale, some Jordan 4s KAWS. And I out in the description that I couldn't verify the authenticity of them which is why I had the listing at $65. The buyer asked for pictures at certain angles with my username attached in...

Resolved! I used FedEx to ship more than two weeks ago, payment not deducted from PayPal yet?

Sold an item April 22, shipped it April 23, delivered April 25th. I've never used FedEx before, but this was least expensive option for buyer. As of today May 8, no payment from PayPal showing to FedEx for this order. From what I have been reading, F...

Will USPS check ID when buying a Vape Product

I recently purchased Vape Juice and TFv12 Coil heads using paypal. Im shipping it to my friends house because my roommate is not a big fan of vaping and im over the smoking age. My friend is 18....so will USPS check ID when the package arrives at his...

Resolved! How can I tell if I got a courtesy refund?

What language does ebay use to describe if I was refunded from the seller or from ebay itself? I opened an INR for an item that was overdue by 3 weeks from the projected arrival. I was eventually refunded, and then a week later, the package finally s...

ordered three, got two... now what?

i ordered three flags from a sellers. they sent TWO flags, yet indicated they had sent all three and used the same tracking number for all three flags. when i pick the "not received" choice on the dispute form, it says "there's a tracking number, so ...

Resolved! Shipping heavy furniture

Hello, I am listing a few pieces of heavy furniture like triple dresser, armoire, and it seems to me that it's a real challenge trying to figure out how much to charge for shipping, or what delivery methods should I use. First of all, there is no way...

New shipping/return policy

Well, like most everything else, the new policy is clear as mud. Certain product categories have unique retail standards and sellers will be able to offer variations on the new returns policy options. Categories that will continue have the option to ...

New rules for buyer returns

I have a buyers remorse case where the buyer opened the case up as defective but mentioned in messages thaty he didnt bother reading the auction. eBay says "well, now we're taking those cases for what they are" we are no longer reading messages betwe...

Refund and lost.

Hi,5 month ago i bought aproduct.Then the seller said it takes 40 days to got my product on my hand.But after waiting more than 60 days, there will be no product.THen i asked for refund.He said he refund my money, but i didnt get any money.i told him...