Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay printed wrong shipping labels

I had 8 orders last night. I printed 4 labels before dinner, and then the other 4 orders had come in, so I printed 4 more labels. Ebay printed the SAME 4 labels as before.It shows a tracking number for all 8 labels, but all I have is 2 sets of the sa...

eBay "opened a case on my behalf" after a buyer requested a return, and immediately sided with buyer

So yesterday, I received a request for a return on an item which the buyer claimed to be defective, even though I specified that the item was as-is, modified, and will not work like a normal system. Despite that, the buyer requested a return. This mo...

I return an Item but it still says the tracking is in transit to the next facility as of May 29

It's now the 23rd of June and it still won't move. What do I do? Should I call Ebay? It says my case will open until the 29th of June. Should I call the USPS? Or should I just wait? I still dont have my refund yet

I'm live in Tx, but my package is stuck at U.S military base in foreign country.

Hello all, I'm live in Austin, TX. But somehow my package is stuck in APO, AE 09340.I believe that the APO address is in Kosovo U.S militery base.I really don't know how my package went to that place.I oldered the item in May 13th from U.K seller. Th...

Up Tick in Frivolous, Fraudulent Returns & Unpaid Cases - Lack of Seller Appeals in the Process

Up Tick in Frivolous, Fraudulent Returns & Unpaid Cases - Lack of Seller Appeals in the Process Have you also been seeing a marked increase in Returns and Unpaid Cases and the decline of Seller Protection under eBay's new push to get Sellers to offer...

PACKING A LAWN TRACTOR TRANSMISSION

been selling off and onbut i have never had a lawn tractor transmission for sale on herei have a tuff torq that i would like to sell be have no idea how to pack it for shippingmaybe someone can help me on this, thanks

Refund amount not full ?!

Hello, I recently purchased a laptop bag(USA based seller), but it wasn't the correct model at all so I took pictures of it, sent them in the return request a the buyer said he will give me a COMPLETE refund.So he got the item back and yesterday he r...

Problem with ebay labels on June 19th. We buy our labels on ebay but we got tracking not uploaded

Anyone else for June 19th to June 20th get tracking not uploaded with eBay labels. It shows them not only attached to the orders but most are delivered or out for delivery. So it must be a another glitch. We even got an email today to ship right away...

Priority Mail: Black "P" or White "P"

On printed shipping labels, I've seen most with a black caplital "P" in the upper left corner. Sometimes I've seen a white one (black outlined). Does anyone know any difference? I can't find an example on a Google image search. Maybe there it's an is...

Resolved! Buyer Demanding Parts Not In Listing

I am having an issue with a buyer that I have not run into before and I am wondering if anyone else had a similar experience before. Buyer purchased a sprinkler timer that was sold as-is, no warranty, no returns. Timer had broken zone as described in...

Ebay an absolute joke with seller protection.

This is the 2nd time you have ruled in the buyer's fair when I have cleary shown you evidence with information and photos attached, yet you still rule in the buyers fair. I think you really need to train your staff to read and investigate situations ...

Resolved! Another scam?

I recently bought an item from a Chinese seller. Within a day I received an email stating that they had shipped the wrong item, posted the tracking number to the item I bought and said that they would ship the correct item promptly. I was to keep the...

Email confirmation missing when printing labels

I used to get 2 email after I printed a label. One from PayPal and one from eBay. The one from PayPal I don't need, and just have it deleted automatically.HOWEVER....the eBay confirmation email has the link to track the package. THAT is important.Ple...

Resolved! Media Mail...Yes or No?

Hi. Can I send this media mail? Thank you.

3 Reasons for returning but mine isnt listed

My cousin ended up going into the hospital and has been concerned about an open order.I tried my best to ship the item for him but it wasnt possible. Next best thing was to get into his account (now) and inform the buyer while attempting to refund hi...