Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller won't accept return

Item plus shipping was less than $4. Seller won't issue a return ticket. Said they would ship a replacement. Still waiting 3 weeks later. Now what?

Never delivered item, months have passed, can't open issue to ebay

Hi all, I'm having a problem with raising complaint to ebay since I don't see item I'm having problem with in my "choose from the list". So I can't select the item to warn ebay about the problem.Also, when trying to call phone number ebay listed when...

courier delivery service did not deliver the goods by sending a parcel to the seller. What to do?

No parcel

shipping cost on a return

I am asked for $12. via Paypal for a shipping label to return an item . Does that cover the shipping cost or is it just for the label ???

Resolved! NEVER RECEIVED IT

I BOUGHT A SUIT LAST WEEK. VENDOR NEVER ANSWERED QUESTIONS ABOUT SHIPMENT. USPO HAS NO PACKAGE OR BOX AND IT'S BEEN A WEEK - NO SUIT. REQUESTING A REFUND.

I want to change shipping from Standard to Flat rate

I want to change my shipping from standard to USPS flat rate and the system will only allow me to use UPS. It does not give me a shippoing choice

Resolved! Buyer claims not received package

Shipped item in July 2018 via Federal Express - I have tracking # & confirmation of delivery .... two months later, buyer claims to have not received package. Like a **bleep** fool, I didn't send with signature required .... am I screwed or what?

Ebay Sided with Buyer but Shipping issues

Hello All, I sold a product and long story short ebay stepped in and allowed the Buyer to return it. Before they returned it I verified my address to make sure they were not sending it to my old one. The buyer bought a prepaid shipping label through ...

seller won't accept refund, item arrived broken

I purchased this item 9/2/2018. I saw on 9/5/2018 that the item had not shipped yet, only a shipping label had been printed. I reached out to the seller on 9/5/2018 and requested to cancel the order. He said he could not cancel.The item arrived 9/16/...

Refund

Refund was awarded but not received in original account from purchase.

Return item not what it said it was for

I purchased a item that the seller said fit and made for what I needed it for.After reciveing this it was not for what I wanted it was for something else not even close what the seller said it was for.Now they saying I need to pay for shipping back t...