Shipping

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Buyer opened PayPal dispute for unauthorized transaction.

I recently sold a digital good, and the buyer issued a dispute on PayPal for the purchase. Claims it was unauthorized. I didn't get to send the item because they never provided their information, so I closed the case by refunding the case on PP. Howe...

Buyer returned someone else's Item to me

Hello, I sent an item to a buyer and within 2 days of recieving, they claimed the item i sent was damaged. I take photos of all prducts i send out prior to sending them, and argued there was no possible way that item got damaged in shipping. I inform...

Return page not working

Hi, I tried to initiate a return through eBay resolution center but all the time I get an error message: Something went wrong. We’re sorry. If you want to start over, go to the homepage. If you're stuck, let us help you. However, there is no contact ...

New seller sent lightweight item to wrong address close to mine

Ok, this is my first scam buying on eBay and want to know if I am covered. I purchased a yeti roadie 20 cooler last week from a seller with zero feedback. (I realize that wasn't my smartest move) but I figured if they didn't send it, I would get my m...

sellers not in USA claiming to be shipping from the USA for a few items.

I purchased headphones from a seller claiming to be in the USA. Several things have occured. Seller has setup a shipper located in Las Vegas who ships the sellers items for him. Since the headphones do not work at all, I filed a return request that w...

Economy SpeedPAK-Philippines-USA

Anyone know how long Economy SpeedPAK takes from the Philippines to the USA?

how to track UBxxxxxxxx packages?!

bought item from china. they gave tracking num starting with UB. how can I track this

Where to get boxes for stereo components

Where is the best place to get boxes for Stereo Componets?

USPS marked an item delivered but I never received it. What's the best way to go about this?

The package wasn't insured, and I've already checked with my neighbors. The postal worker claimed that it was left on my front porch, and I've scoured every nook and cranny of that porch as well as my back porch. Nothing. Tracking shows that it was d...

Resolved! How do I Confirm a Return? I'm the Buyer

I bought an item and realized it wasn't what I needed.The seller agreed to a refund and said he cancelled it telling me that I have to confirm the cancellation somewhere. How do I confirm a Cancellation?

Problemas con la entrega

Hola. Tengo el grave problema de que compre un celular y solicito Envío a Houston, TX. Fue un regalo. Se envió por correo prioritario de USPS. Figura como entregado pero aclara que no a la persona ni el domicilio indicado en el envío, ignoro a quién ...

Buyer screwed up return, eBay sided with me, then awarded appeal. This seems REALLY wrong.

You can read my previous post on this here: https://community.ebay.com/t5/Shipping-Returns/What-happens-if-buyer-doesn-t-complete-return/m-p/28452304 Basically a buyer bought an item and felt it wasn't accurately described. I didn't entirely agree bu...

"Ship Within 24 hours" Not showing up.

On my shipping page when i go to ship items, the "Ship within 24 hours" isnt showing up on the page. Its just shows the date. I really liked this feature. Was it removed?

Anyone else waiting for a package from Ukraine?

I cant track it with Canada post, its getting close to the deadline for getting my money back.What should I do?

Ad title said "Fits 88-91 Camry" but the part didn't fit, NO HELP FROM EBAY

The ad title said it was what I needed, but I also used Ebay's included "Parts Checker", which said the parking brake cable did indeed fit my car. However, underneath that was some text that read, "Some of the information was provided by XXXXX" (name...