Shipping

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Resolved! How can I tell if I got a courtesy refund?

What language does ebay use to describe if I was refunded from the seller or from ebay itself? I opened an INR for an item that was overdue by 3 weeks from the projected arrival. I was eventually refunded, and then a week later, the package finally s...

ordered three, got two... now what?

i ordered three flags from a sellers. they sent TWO flags, yet indicated they had sent all three and used the same tracking number for all three flags. when i pick the "not received" choice on the dispute form, it says "there's a tracking number, so ...

Resolved! Shipping heavy furniture

Hello, I am listing a few pieces of heavy furniture like triple dresser, armoire, and it seems to me that it's a real challenge trying to figure out how much to charge for shipping, or what delivery methods should I use. First of all, there is no way...

New shipping/return policy

Well, like most everything else, the new policy is clear as mud. Certain product categories have unique retail standards and sellers will be able to offer variations on the new returns policy options. Categories that will continue have the option to ...

New rules for buyer returns

I have a buyers remorse case where the buyer opened the case up as defective but mentioned in messages thaty he didnt bother reading the auction. eBay says "well, now we're taking those cases for what they are" we are no longer reading messages betwe...

Refund and lost.

Hi,5 month ago i bought aproduct.Then the seller said it takes 40 days to got my product on my hand.But after waiting more than 60 days, there will be no product.THen i asked for refund.He said he refund my money, but i didnt get any money.i told him...

Did seller use same label twice somehow? Odd delivery message months after receipt

Back in February, I bought something, and received it shortly thereafter. The other day, I mysteriously got a message saying that item was delivered. I knew that, because I got it months ago. Looking at the "order details" on the ebay page shows that...

Return of item was not as described

Hello i buyed Iphone 6 wich was not as described, I allready opened a case for return and send it back as ebay said with labels and etc. The problem is that i gave tracking number that doesnt update and it says on its way ,waiting for the item how to...

Got charged an additonal $15 from UPS because buyers address was PO Box?

Sold a laptop 2 weeks ago. Shipped it UPS because of the high value. Well it seems the buyer had a P.O. Box for their address. I created the label through Paypal but I guess UPS doesn't ship to P.O Boxes so I get an additonal $15 charge from UPS (now...

Resolved! Ebay automatically accepted a return on a open used waterbed printed the label & need help to void

Okay this is crazy we sell waterbeds. A customer bought a free flow mattress, liner and heater kit. Installed the mattress, liner and heater and filled it with water. A month and 2 days later they start a return request since the mattress is making t...

Want to buy a Helmet

Hi,I want to buy a helmet from Ebay. But as i herd should i have to pay a tax to the helmet on sri lanka?Trehan

Descontente com Ebay

Estou bastante descontente com Ebay.Sei que nossos correios estão com uma série de problemas para com as entregas principalmente internacional, mas aqui cabem algumas responsabilidades ao Ebay.Comprei muitos produtos de Out/2017 até 3 meses atrás mas...

SO i'am selling to heavy items local pick up only

So I live in burlington vermont i Have two very heavy itmes that clearly say local pick up only to the 3 countys near me two across the lake from me plus were i used to live the capital region of new york albany area The items are to old fire hydrant...

ebay charged me more for shipping than buyer paid

This is the second time this has happened to one of my ebay sales:A buyer paid for their item but the shipping label lists the shipping cost more than what the buyer paid. I listed the item as calculated shipping(not estimated) and had the correct we...

I can not open a new resolution claim

I bought an item a few months back that did not work properly. I contacted the seller and their reply was that they would contact their provider and get back to me later. However they never showed up and they do not reply to my messages for almost tw...