Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Can't ship item to buyer

I had a hot heater bust and it flooded some of my items, one of the items, I was suppose to ship but had to inform customer of problem. It's been 2 days now and the item is showing overdue for shipping and I haven't heard back from buyer yet. So what...

Dinged AGAIN for late arrival

Another sad day.......had yet another ding for late arrival. It was shipped on time.......buyer left positive feedback but eBay doesn't see it in a positive light. After 20 1/2 years of buying and selling...well it just makes me sad some days. Life i...

USPS lost my "Parcel Select" package. What do I do now?

I ordered a small item weighing just 1.2 lbs. The order shipped with the UPS SurePost service which they transfered to my local post office on August 15th for delivery the following day. The next day comes, and no package arrived. I checked the track...

USPS Shipping Label Created Not Yet In System ( HELP )

I bought some shoes yesterday and it still says “label created, not yet in system” the seller told me he shipped it this morning and it should update this evening (already past that time) I’m starting to worry this is my first time buying from eBay a...

Why is an item marked shipped, when seller creates a label...

Why is an item marked shipped, when the seller creates a label, when in fact it may not be in the hands of the post office or UPS for days. Sometimes many days. An item is shipped, when it is in the physical hands of the PO or UPS. Ebay should clarif...

eBay Shipping Charges?

why is ebay charging me for shipping labels and i don,t even use them cause i have no way of printing them with out going to lie barry and waisting a day to ship a item .you owe me some money ebay fake charges .

Cancellations

Hi!I bought an item on eBay 6 days ago. Two days after I bought the item I asked the seller when they were going to send it as I had not received any updates. The seller gave me a simple reply like ''Soon''. When I then replied back with that I wante...

Estimated delivery date passed 6 days ago - what should I do?

Hi, I bought an item on eBay on 13th June this year. It was sent to me on the same date, via Pitney Bowes. Tracking actually stopped on 18th June and nothing happened since then. Estimated delivery date passed on 27th June. To be honest, I'm not much...

eBay says I'm not uploading tracking info, even though I'm shipping through eBay

I received an alert that my seller status is in jeopardy of changing form Top Rated Plus to Above Standard because I'm not uploading my tracking information. I only ship through eBay and the tracking information is uploaded automatically by eBay when...

Unfair lost item return. How do I get my money back?

I sent an item to Germany from the United States. It's been sitting at the addressee's post office, but for some reason, shows up as undelivered. The customer has requested that I submit a "search request," which I did, but the customer has also open...

Screen Shot 2018-03-10 at 2.00.20 PM.png

Screen Shot 2018-03-10 at 11.29.55 AM.png

Resolved! FYI to sellers, this is how eBay handles returns. Take a look.

A customer purchased a thousand dollar 110lb generator from me. I sent it to them. To an international location outside the contiguous U.S. The customer wanted a return because, supposedly, it's broken. Here are the photos they sent to me: Now, you t...

international shipping

some of my listings don't show international shipping even though i have checked it off when i made the listing?

Can I get a refund for a shipping label that was damaged?

I purchased a shipping label through eBay and carried the package to the post office for delivery. 4 days later, the packaged was delivered back to my home with the shipping label nearly completely ripped off the box. The only thing that was left on ...

Postage from USA

HiI collect US comicbooks and over the years I have bought 100's using Ebay, from the USA Then, sudenly, the postage rates to the UK rocketed. I have seen $15 to $50 plus quoted for a single comic. It costs me $5/$6 dollars to send one to the USA. It...

label not printing

Greetings, the last couple times I have tried to print a shipping label nothing happens when I clock the print box. This is on the label page. I have used these hundreds of times. When I get the email saying I have purchased the shipping label I can ...