Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Do you use pre paid package bins at USPS?

Does anyone use the drop off bins in the lobbies of their USPS for their pre paid packages? I am wondering because today I did, and the worker at the front desk said that they will scan them all before they leave tonight, but it's almost 8 pm now I d...

Resolved! Replying to a closed Refund Request

I've purchased an item. Once recieved I realized a fake knockoff item was sent. It was a hoodie with the musical group's name on the front, and the singers named on the back. The item "pictured" showed the names of the singers spelled right. The item...

Problem with seller

Hello everyone!So, i bought 19 feb 2018 this item :LINKas you can see at item description it says 3 years warranty, on profile picture it says 3 years warranty, i contacted seller 5 days agoo because one LED blub stopped working after 7 months. And h...

Hey Ebay how about doing something?

I reported a buyer twice for having multiple accounts and being a scammer. Do you guys plan on doing anything? Or are you just going to let this guy get a pass?

Buyer wants refund on wireless earbuds - New seller question

Hi guys,Just want to get the gist of it and find out what my options are.I recently sold a pair of Brand new sealed Jabra Elite Active 65T. The buyer bought it and it's been about a week since he's received it (thanked me) but this morning I got a re...

Shipper provided wrong address, now won’t pay reconsignment fees to have delivered

Not sure what’s going to happen with this one. I sold someone a piece of equipment that weighed 150 lbs. It got shipped ground freight to the address in PayPal which is a reshipper as the purchaser is out of the country. The shipping company contacte...

Bought a item checked order wasn't shipped & seller didn't know it had sold

Won a auction last month paid for it couple days later it cost $83us +$276.04us for international shipping ($517nzd) it had been a month wondering why I hadn't received my package or heard anything? Contacted seller he was unaware of item being sold ...

Resolved! Return and refund

I bought an item with delivery in USA. After that I shipped it to Russia via third-party shipping company. Now I need to return it back to USA from Russia. I should attach the ebay ticket to parcell, if I want to get shipping refund , but there is my...

Shipping

I orded item, but still didn't ship the item. please help me..

Return policy "deprecated" and "unsupported." Does anyone understand what this means?

I am getting little flags at relisting time which say that on ALL of my listings (all 1400 of them) the returns policy is "deprecated." Does anyone know what this means? It does not seem to have any effect as I relist things. I also have a message th...

I shipped wrong item to customer, now what?

I (the seller) accidently shipped the wrong item to customers (got them switched). Customers have both mailed back to me, and I am shipping back out. Both customers have filed a return, and I issued shipping labels. My question is, does Ebay automati...

Shipping Backpacks cheaper

I have a back pack that is 22" length by 14" wide x 3" depth and is 2 pounds without packaging. I went to usps and usp stores and they said cheapest way was usps medium flat rate box which is about $14. I see a lot of ebayers selling backpacks with s...

Not understanding what Fast and Free mean

Purchased an item on Sept 17, 2018, paid for within minutes. Received good feedback from seller. Waited for tracking number of item. None came. Item was then shipped on Sept. 20th but delviery time was for Sept 21st. This item is coming from Louisian...

Buyer wants to return defective item

Hi, I sold a BT Hub 6 router back in June brand new and in full working condition (tested this myself). The buyer contacted me earlier this month to ask if still under warranty, I explained there was no warranty as I didnt't offer it, any issues woul...

Resolved! Paid Item not shipped, Supposed to arrive Saturday

Hello! I would like advice on a problem I am having with an order. I usually have great experiences on EBay but this buy feels weird. I ordered and paid for an item on Sunday, July 14th. The date of delivery is supposed to be this Saturday, July 21st...