Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay setting the stage for its theft via shipping

First redflag came when I was sent a 'reimbursement' for a shipping overcharge. That was odd from the jump because over the YEARS, I have ALWAYS ADDED a couple of oz's in weight to all my mailings, in order TO AVOID ANY DISCREPANCIES with underpaymen...

if package gets lost in transit

and I refund buyer all their money, do I still get charged any fees? ebay is charging me final value fees and also fees on shipping.

Returns Policy

Since there is no way to contact Ebay outside of telephone I will have to post here and hope that they actually read these things from time to time. Ebay, this policy change is ridiculous. 30 to 60 day returns with the price burden placed on the sell...

Having Issues With Refund

Hello, I tried searching up already to see if there’s a resolution but I can’t seem to find anything.On June 26th I purchased a LPS from a seller for $10+ $3.50 shipping. I realized I already had that LPS so I requested to cancel the order. Three day...

Proper disposal of counterfeit

Last week, I received a counterfeit item from a seller whose business model is that the percentage of buyers he can fleece will more than cover return shipping for everyone else. Thus I do not want to return the item; I want to turn it over to law en...

Item not received by buyer but had tracking receipt

Sold an item about a month ago and instead of shipping on ebay, I went to the post office and got a label on the package. It was about 15 pounds and label costed around $45. I got the receipt once I was done and a few days later I looked up the track...

Returns

Ebay is killing the small business owners on here. I am disabled military and this supplements my income. First you take away my right to say how my items can be returned. Then, you take away my right to charge a restocking fee. Then finally, you for...

Simplified Returns Wont Help eBayr - The system is not working

Hello folks eBayers.On eBay for 20 years, and have seen all here!! It fill that Ebay is trying get less loss as possible, with this new system... I have 4 unfare cases over last 30 days so far, won only one, where buyer is clearly abusing policy, and...

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Ebay Changed My Shipping Address

I'm not sure what happened but I'm pretty sure eBay has changed my shipping details. I have purchased from eBay before with no problems and the product has arrived at my address, but recently I purchased a few items and they haven’t come for days, I ...

Changing delivery dates..

Is it just me or has anyone else noticed that when checking on delivery dates that they have been altered and extended.. This has happened to me a few times with a result of the items not arriving, these are deliveries from Asia.

User avatar by Not applicable
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Items doesn’t match description

I bought a 37 set of paint and in the description said Assorted colors!!! And then said for colors look at the picture and I barely could see what color is in the picture and I was like as far as they are assorted color it’s finenow i find out there ...

2 buyers say 2 of my listings are different that what I see

This could be a total coincidence… But in the last two days I’ve had two return requests for clothing items that buyers received that were the “wrong size “. One said they ordered a 5XL and I sent him a Large; one was claiming I sent a size 28 (pants...

Customer says item damaged

I have a customer who says their item was damaged and fell apart as they opened the package. I personally don't see how, it's not exactly a breakable item, unless you ran over it with a semi. So I ask the customer to please send me a picture before I...

Resolved! Two distinct transactions (samer seller four days apart)

High, but not obscene shipping costs on two separately listed seller transactions ending four days apart - paid same day each ended. I didn't ask for combined shipping or even to wait so both would be combined; seller also doesn't offer combined ship...

User avatar by Adventurer
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  • 4 replies
  • 1 helpful
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