Shipping

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I paid and got nothing

Hi friends I have a problem, maybe someone could help! I ordered medical instruments from UK for 170 eur on ~15 th of February and paid. The seller shipped them to Latvia. After waiting and not receiving my order I started to ask the seller. ( on ~1s...

Shipping Insurance Claim

So I'm tring to file an shipping insurance claim for an item that was damaged that I had to refund. According to the help page there should be a Create Claim option in the dropdown menu on the shipping label page, but it's not there. I've filed a cla...

Would Aprreciate Help Regarding A Buyer with 2 Addresses

Hi AllI have a buyer that messaged me after she bought & paid for an item. She sent me the address she wants the package sent to (her summer home). I messaged her back explaining I print labels through ebay and the label will print with her registere...

Resolved! Seller intentionally sent damaged item, no response to messages

I have been using Ebay for about 20 years, and I recently had my first truly bizarre encounter with a seller. I bought a pair of jeans for $7.99, with $10.99 shipping. When they arrived, I noticed a giant hole had been cut in the leg. This was obviou...

Buyer sent me Different item in Return

So buyer bought S8 was Financed but can be used overseas. Buyer bought and I shipped 20 days after delivery buyer opened a Return without a Single Message to me sayinng the item was defective and as been giving problems, bad network connect, Flickeri...

Changing shipping method from flat rate to priority after sale

Please advise me how I can change the shipping method froma flat rate box to priority mail? It is more economical for the buyer since it is rather local. Thank you....I'm new with this shipping stuff.

Shipping to eBay store

Hello, im new to ebay selling, I want to know how do I ship the items that I bought from a retailer to my eBay store. I mean what Address do I have to give the retailer in order to ship my merchandise directly to eBay? Thanks

If everything looks good?

When you approve a return request, you'll receive an email from eBay. Part of the message has the following paragraph: Check the item carefully when you get it back. If everything looks good, refund the buyer no more than 6 days after you receive the...

Resolved! Seller sold something obtained potentially illegaly

Hi - in messaging with a seller, a seller told me that he had obtained some high value pokemon cards directly from a manufacturing factory/plant. This sets off red flags however as the amount of said items he has is definitely high and taking items f...

No way to contact customer service or file a return request

This has been a few days. I was told the item I bought was not a possible fraud.I tried using resolution center that web page, but it bounces back and forth. And browser stops because too many redirect. But if you choose the seller side, it is workin...

Help Please, Need to Ship

My money is being held in Paypal and I sold 3 items today which need to ship asap, however, I do not have the funds in my backup account to cover the shipping charges. I know if I'm late, my money will be held longer. Any advice would be appreciated.

Global Shipping Program from USA to Canada

Be very carefull when having items sent from the USA to Canada. If the seller uses the Global Shipping Program, Pitney Bowes will charge you $30 USD or much much much more to process the import charges. I have had $65 USD processing charges on items ...

My case expired and I returned the product, but seller did not refund me money

My case expired on Paypal, so the seller didnt answer my question or my message.And he received my returned product. What should I do?? Please give me some suggestions.

No tracking number provided

Anyone know how I should approach this?, item I brought shows shipped but there's no tracking, I ask seller to shipped via FedEx and they agreed but on the order page it shows shipped as usps priority . Should I give another day to have them send me ...

Shipping Estimate Changed Within Minutes (Buying)

Several sellers had an item I was looking for but only one had 100% feedback. When I went into that listing, the delivery date was estimated to be May 21 via Priority Mail. I was wondering if it was due to handling time, but I guess eBay did away wit...