Shipping

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Shipping by USPS, UPS or Fedex?

I have a question to sellers who sell quiete expensive (like $200.00), small items. What is your favourite shipping? Priority Mail (or maybe there is someone brave who ship by First Class), also Express seems nice, UPS or Fedex? I mean which one is b...

Resolved! Free returns only showing up to 20 % restocking fee

Hi guys and gals, Help me out here. I updated some of our listings now to free returns. We never get returns on these items and would like to keep the little top rated plus discount and badge. But we don't get the options for the up to 50% restocking...

Help

Hello dear peronnel, I nead your help and one question - I sold MSI computer in Ebay.com autcion. My shipping price was ~ 40$ standard economy shipping, 22 days. Buyer bought, I send invoice for them, and now buyer would like to change shipping - Ext...

Shipping label scam

I bought an item from a seller and I received a shipping label stuck to an envelope.If I complain about item not being received,tracking shows the item was delivered!Seller keeps promising refund but no refund is ever going to be paid! What can I do ...

How can I recover a refund with no send-back that was due to poor shipment handling?

I sent a parcel to a customer for $X. The customer recieved the parcel in a damaged condition. They requested a refund. I refunded. I didn't want the damaged parcel sent back. I contacted the carrier, and they gave me a minimum refund, $Y, because I ...

Question about FVF on shipping

I recently was having some thoughts about selling my laptop on eBay. If I put a, let's say, $30 shipping fee on my laptop, while the listing price for the laptop is $1500, will eBay take 4% off the two prices combined ($1530) or 4% off $1500 and some...

Resolved! Handling Time is Inaccurate

I offer 1 day handling on all of my items. But lately buyers are buying between 11 pm - 2 am ET. When I turn on my computer at 7 am eBay has a note to ship today. Which is too late to order a postal pickup, our mailbox is over a mile from our house s...

ebay... guaranteed delivery

I would like to know from an ebay member the following:1. Why did i receive an email from ebay telling me i would be in the Guaranteed Delivery Program on May 1st if my listings are Not displaying as such?2. My sales have slowed to a ridiculous numbe...

Entered the wrong tracking information for a return (complicated situation)

A few days ago I bought something by mistake. I requested a return to the seller and it was approved. I printed, paid for, and used the shipping label ebay provided for me via paypal, and then I shipped the item back to the seller today. The item is ...

Resolved! USPS claim aproved, how much do I get?

Question about USPS insurance. I submitted a claim due to buyer reporting the box was damaged and contents missing. My claim has been approved by the USPS. My item value is $48.00 Shipping via USPS small flat rate box was $7.05 Does USPS send me $48,...

Resolved! International buyer wants refund due to customs fees

I sold an art print on February 20th internationally. On April 2nd they sent this: “hello I had a problem with the federal revenue they are committing me an absurd import fee of 250 dollars. You can help me by resending the product with a letter as i...

Global Shipping Program: items routinely damaged by repacking

As a seller, there’s a lot to like about GSP, including: The ability to ship heavier and more expensive items internationallyNot having to deal with customsNo worries about the length of time it takes for items to arriveTracking and delivery confirma...

Shipping labels

Hi,I paid for shipping labels through paypal that I'm not going to use anymore because the buyer was scamming. Is there anyway I can get a refund for the shipping labels i paid for.

buyer wants to return item but I checked returns not accepted

So I listed a pair of shoes for sale, some Jordan 4s KAWS. And I out in the description that I couldn't verify the authenticity of them which is why I had the listing at $65. The buyer asked for pictures at certain angles with my username attached in...

Resolved! I used FedEx to ship more than two weeks ago, payment not deducted from PayPal yet?

Sold an item April 22, shipped it April 23, delivered April 25th. I've never used FedEx before, but this was least expensive option for buyer. As of today May 8, no payment from PayPal showing to FedEx for this order. From what I have been reading, F...