Shipping
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Descontente com Ebay

Estou bastante descontente com Ebay.Sei que nossos correios estão com uma série de problemas para com as entregas principalmente internacional, mas aqui cabem algumas responsabilidades ao Ebay.Comprei muitos produtos de Out/2017 até 3 meses atrás mas...

User avatar by Explorer
  • 152 Views
  • 3 replies
  • 0 helpful

SO i'am selling to heavy items local pick up only

So I live in burlington vermont i Have two very heavy itmes that clearly say local pick up only to the 3 countys near me two across the lake from me plus were i used to live the capital region of new york albany area The items are to old fire hydrant...

User avatar by Not applicable
  • 384 Views
  • 16 replies
  • 1 helpful

ebay charged me more for shipping than buyer paid

This is the second time this has happened to one of my ebay sales:A buyer paid for their item but the shipping label lists the shipping cost more than what the buyer paid. I listed the item as calculated shipping(not estimated) and had the correct we...

User avatar by Adventurer
  • 12834 Views
  • 9 replies
  • 20 helpful

I can not open a new resolution claim

I bought an item a few months back that did not work properly. I contacted the seller and their reply was that they would contact their provider and get back to me later. However they never showed up and they do not reply to my messages for almost tw...

Shipsaver claim experience

I have found out that shipsaver will insure first class to $999 and priority to $2500.That is for jewelry. I have used them a number of times and have never had to file a claim.my question is - had anyone here filed a claim with them and how did it g...

User avatar by Thrill-Seeker
  • 127 Views
  • 1 replies
  • 0 helpful

Resolved! How to Edit Return Policy on an item after it sells

I normally have the buyer pay the return shipping cost. Recently I have recieved a negative feedback from a buyer and I am trying to get them to revise it. I want to offer to pay for the return shipping cost. Can this be done without just sending the...

buyer told me not to use his default shipping address and hasn't sent me a new one yet.

So this is my first sold item on eBay, and it's a processor. The person bought it, and before I was going to ship it (it hasn't been shipped yet) they messaged me saying this:"Yes, I will return the name of the consignee and the address for receipt o...

User avatar by Not applicable
  • 191 Views
  • 4 replies
  • 0 helpful

Happening 1-2x a week now.. Buyers putting return 1st class label

on priority mail envelopes... and my post office is very strict, they will demand i pay the difference. So annoying. I've been refusing items i know i wouldn't pay $4-5 extra to just get back.It's absurd and there needs to be a solution to this issue...

Buyer agrees to cancel return, but doesn't cancel.

I sold a camera a couple of weeks ago, listing the item as 'seller not accepting returns'. A few days after receiving the item, the buyer opened a 'item not as described' return request, claiming that the camera doesn't work. Actually, the camera doe...

The seller cancell the order but Paypal gave the money to the seller

In the last days, I made an order and after a several minutes I cancelled the order. The seller was agreed, but Paypal putted the order status in Pending Payment. After 3 days Paypal email me to nofity me that they gave the money of the transaction t...

Resolved! Seller misrepresenting where item is shipped from.

5/3/18 Thursday afternoon I placed an order with a seller who was supposedly based out of Los Angeles, California. Item is promised by Friday 5/11. Acceptable to me for an item to take a week to get across the country on free shipping. I live in west...

Resolved! When to open an INR case

Hey guys, I m usually a laid back buyer/seller but a made a rather very expensive purchace lately that has me on the edge. The buyer promptly shipped the item with tracking information etc. It's been almost 40 days, ebay displays a "No estimate avail...

User avatar by Adventurer
  • 929 Views
  • 10 replies
  • 0 helpful

Paypal charge back. Now no money no goods.

Ebay case closed to seller (me) favor. Because buyer refused to receive the item (he changed his mind)Now i win the ebay case because i do my side jop and sent item as described and paid high shipping fees. Buyer charge back throw paypal and won the ...

Empty Package

I just received an empty envelope ! I opened a case "missing parts or pieces" is there any luck of a refund ? In the photos the tracking is clearly visible.

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over size limit USPS Priority Canada

I listed an item with "No International Bidders", this was do to the size and not wanting to go over the limit of 79 inches in combined length plus girth. Of course someone in Canada was still able to win the auction.It is an expensive guitar amplifi...

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