Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

I think I might have entered the wrong tracking #

I shipped an item back to the seller, using ebay's prepaid shipping label. When I went to enter the tracking number, I realized that I didn't have one, since the local post office doesn't give receipts. So I went to the "print shipping label" page, a...

item purchased shipped to my local post office and then returned to seller. I did not decline order

I purchased an item on ebay that was shipped from the west coast to the east coast in 2 days but tracking then shows it bounced around to various US Post Office distribution centers in my State sometimes shipped to and from the same facility more tha...

To all my AUTO PARTS SELLERS what do you guys do to TRY TO AVOID RETURNS

I know eBay Motors has some of the highest return rates, what do you guys do to ensure that the buyer is buying the proper item for their vehicle I.E. Match a part # on their item prior to purchase?

Ebay Seller Lying....

Hi everyone,I recently bought a "button maker machine" and I have wanted one for atleast 3 years. When I finally thought I would get my hands on one, I felt like I was 10 again with all this excitement. The most fishy thing is that the tracking numbe...

Buyer wants partial refund or Full refund gaming console

Buyer stated gaming console cd side not working and was taking console to get repaired. Before buyer purchased item I stated that i had tested the gaming console three times, the second time the cd side said cd door open, powered it down, powered bac...

Resolved! Seller delivered the item to the wrong address

Hi everyone! I purchased an item a few days ago and the seller delivered it to the wrong address. It was so strange. My PayPal Ship To address is the correct one (also indicated in the Order Details/PayPal). Only ONE address is associated in my PayPa...

Resolved! Return request, lazy seller, not received and wants me to ship back?

I have bought from this seller on Jun 29th. I bought 5 items, they cost me $18.97 without shipping.But the seller didn't offer me a total request - the button was grey and was forbidding me from requesting it. So I contacted the seller before purchas...

Resolved! Offered free shipping in USA now international buyers asking about shipping charges...

I offered free shipping in the USA for a small item that will fit in a jiffy padded envelope. Now I have 2 inquires from overseas, UK and Australia. If I agree to ship to them can I charge them shipping charges? This is not an expensive item and I do...

Free shipping

I have had several buyers email me requesting a combined shipping total (I do offer) and say when they go to checkout there is not an option to request this. On one occasion, I contacted Ebay and they told me to have the buyer conact them. By then, t...

Sellers Now Have to Pay Return Fees & No Restocking Option Available - Outrageous!

So let me get this straight - eBay just took away Sellers' option to have a restocking fee & now in order for you to qualify to be a Top Rated seller you HAVE TO PAY ALL RETURN FEES NOT THE BUYER!!!!!! Who the heck do they think the majority of selle...

Resolved! Buyer says item not received. Tracking says it was delivered.

Buyer says item not received. Tracking says it was delivered. I have verified the address with buyer. It has been over a week and buyer has not opened case with ebay to get this resolved. how can I resolve with out refunding buyer.

Simple question on delivery dates/ tracking information, thank you!!

Hey everyone, I just have a simple question on delivery dates/ tracking information I just joined ebay not too long ago and i recently placed an order for an iphone part (water accident on my end) Upon viewing "my orders" it states that delivery woul...

Dear Buyer: Sorry, eBay's fault again

100% Money back Guarantee for Buyers!! WOOT!!... wait... something is not right... Seller sends out a package using carrier service. tracking shows item is "out for delivery". package does not get "delivered". package is now "Lost". Buyer gets there ...

New shipping label set-up....

Welp! I woke up this morning and BLAZAM!! ....everything had changed. Yet again tiny demons have come to plague me in the night. Being almost 49 years old I'm not the most computer savvy person as it is, so when things go getting changed around AGAIN...

Resolved! Fedex Office (store) tracking

For the past several months, when I drop off a pkg at a Fedex store (2 different ones), the tracking never reflects this. I drop off in early morning but tracking shows it was picked up in another city (their depot which is about 10 miles away) late ...