More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
eBay having an issue updating tracking/delivery?
I notice I have a couple of items on my FB page that are not showing as delivered, yet clicking on the shipping/tracking shows them clearly as "delivered".
BUYER BEWARE OF SKETCHY SELLERS AND EBAY ITSELF WARNING
I should have checked the reviews. I purchased two axles and I only received one. Seller just wasted my time emailing back and forth and not sending me the other axle nor honor anything and give me a refund. I opened a case with EBAY and it didn't he...
Refunds for lost FedEx SmartPost shipments? No customer service for claim? Varying prices?
I had a package disappear in FedEx possession. I filed the claim via the Shipping Label section on eBay. A month later there is no Credit on my most recent invoice for the shipping cost. On the SmartPost claim page it states "All FedEx SmartPost clai...
I’ve put in the wrong address for my item and my seller won’t respond
I accidentally put in an old address when I purchased my item. I messaged the seller immediately before the item was shipped. The seller didn’t reply and has shipped my item to my old address. I’ve messaged the seller about five times and still no re...
Ebay label trimming
Do you guys cut off the top of the label so it doesn't say "ebay"? I do, just wondering if anyone else does this.
eBay's Global Shipping Program stopped working?
Hmm, it's happened yesterday (05/24/18), buyer from Russia bought my item (listing has "ship via global shipping program" checkbox set) but when I tried to create and purchase shipping label, eBay shows me international rates only instead of domestic...
Mail chute inside lobby is locked tonight
The mail chute where I usually put boxes is locked. I would rather put the package inside because of temperature outside even though I'm sure it will be exposed to high temps. At some point. Can I put a first class smallish box under 16oz in the mete...
Resolved! Haven’t received priority mail in a week!
Tracking number: 9405509699939972553453 I’m new to eBay. I ordered some shoes for a pretty low price. Not unrealistically low, as a few people have bought these shoes for half the retail price — the problem was availability. Naturally, I bought the l...
Resolved! when buyer refused a USPS priroity shipment
A buyer bought an expensive item from me,after I packed and printed the shipping label,purchased insurance from private insurer,I email her and thank her for the business.Then she said her son placed the order by touching her phone and asked me to ca...
Resolved! Items not as described but cannot open case because says not delivered
Multiple items that are incorrect in 2 different packages from same seller in China. Seller wants to "reissue" but at this point I just want a refund for both transactions. I cannot open a dispute because it says the packages haven't been delivered. ...
How do I ask Ebay to step in after seller accepted my return but wont send prepaid shipping label.
I opened a return for an Item that has missing parts, the seller accepted my request for a return but only sent me an address to send it back not a prepaid shipping label. The seller said he will not issue a prepaid label. So now the request is waiti...
USPS
Hey. Anyone can track the shippings on USPS website? I think the system is down few hours and I can't check what's going on with my packages. I would call USPS customer service, but I don't think they can help me if their website doesn't work. Anyone...
Resolved! Seller shipped a item to the wrong adress
A seller got an item mixed up and now someone has my package and he is trying to get it shipped to me without having it shipped back to him. How long sholud this take?
Shipping Calculator Broken since Stores Redesigned
Anyone else having problems with shipping calcualtors ? Keeps booting me out of the shipping calculator screeen (Shipping and Payments Tab using PC) when trying to get a shipping quote for a customer.
Banned from Amazon: Shoppers who make too many returns
When will eBay really clamp down on this ? http://www.msn.com/en-us/money/companies/banned-from-amazon-shoppers-who-make-too-many-returns/ar-AAxCABR?li=BBnbfcN
