Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Using an ebay credit to my account

I have a credit that I am trying to find out how to use. I recently made a purchase and when. I tried to use that credit there were no options to use a credit, only asked for a code or cc info. How do I use the credit that I have? Thanks

hello

Hello I need your help seller does not respond to my messages I think he specifically does not answer me I want to get the goods that fair auction won I ask for help

Problem

HalloI make a purchase from seller. I pay for this but in couple of days the purchase disappeared from my history. I contact whit the seller because the item didn't arrive. He tell me to wait more. Then he tell me to ask in our post office. I check a...

Shipping cost for Each additional item shoud be free

Hello, I bought two items from the seller bm-electronique.Each additional item should be free, but i was charged twice.Why do this happen?

Resolved! Case closed because tracking number said delivered but item was sent to the wrong house.

I ordered a package and the estimated day was September 11. That day goes by and nothing. I open an item not received case and today was the day eBay could step in. Finally I get an update that it is at my post office today. I get a notification that...

return

Sent back an item USPS (postal service), in order to continue the return, the Web page requires a tracking number...USPS does not give a tracking number...so how do I let the seller know this has been returned.

return status

i ordered anderson split arm operator (left hand) on sep 10, 2018 it is alredy shipped but till now i hasn't delivered.so i asked for return and refund 4 days ago and ebay replied with i have to ship the item back in order to refudthe problem is i di...

The refund status is not updated

Hi! I initialize refund item to seller 18 sep.21 sep I send item with ebay shipping label to seller. Last day to return item 26 sep. Today 25 sep and status refund on ebay not updated to "shipped".Help me please!

Global shipping

I won't an auction for a lot of q fig but the seller doesn't ship globally why why should I do now ?? The shipping cost is being calculated and I'm not able to make the payment

maximum number of cartons is 5 for FedEx Ground

Hello, this isn't a question as much as it is a heads-up. I listed 10 cases of biohazard bags and one buyer ordered all 10. Each case is 19 x 14 x 9", 22 lbs. We don't have any cartons suitable for overpacking, so I needed to buy & print 10 FedEx Gro...

Seller won’t respond

What to do when seller never responds ?

wrong ebay policy

The saller claim his product will fit that priticular model. After receiving the order find out they send the wrong one.When you file for return, ebay aprove but you have to pay for return. Why? Was the other side fault not my. Why I have to pay for ...

scammed and item for some reason isn't covered by Money Back Guarantee

seller is no longer registered on ebay and isnt responding to any of my messages or emails how do i go about getting my money back for the item?

Why ebay allow expired Milk powder selling

Why ebay allow expired Milk powder selling, and need me return the expired milk powder, it harmful for other peoples. How can i do?

Not getting shipping email when using new shipping format

I used the new shipping format twice and both times did not get the Shipping Label Created email from eBay. When I use the classic shipping format to print labels, I get the shipping email from eBay. Has anyone else noticed this? I use the ebay shipp...