Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

scammed and item for some reason isn't covered by Money Back Guarantee

seller is no longer registered on ebay and isnt responding to any of my messages or emails how do i go about getting my money back for the item?

Why ebay allow expired Milk powder selling

Why ebay allow expired Milk powder selling, and need me return the expired milk powder, it harmful for other peoples. How can i do?

Not getting shipping email when using new shipping format

I used the new shipping format twice and both times did not get the Shipping Label Created email from eBay. When I use the classic shipping format to print labels, I get the shipping email from eBay. Has anyone else noticed this? I use the ebay shipp...

Why do people click "buy it now" then want to cancel?

I am so over this. Taking advantage of a recent 50% off of final value fees I list my graphics card to buy an upgrade. Someone bought it and so, thinking that it was a done deal, I bought my upgrade. Then the guy doesn't pay right away and I get a me...

Fast N Free....not so much?

I guess this is more of a complaint than a query. The Fast N Free sticker, badge, whatever, is mean to be only for sellers who's item will ship for free in the handling time of 1 business day, right? Okay, so what kinda bugs me right now is I that I'...

Resolved! USPS - In Transit with destination carrier what's it mean

In transit with destination carrier Hebron, ky shipping to nz whens it expected is it in nz?

Can't change date on shipping label with new layout

I'm really annoyed with the new shipping label purchase layout because it doesn't have a "shipping date" option like the classic one does. And even then it doesn't print according to the seller's timezone. If it's 2am where I am and I buy a label, it...

Do you use pre paid package bins at USPS?

Does anyone use the drop off bins in the lobbies of their USPS for their pre paid packages? I am wondering because today I did, and the worker at the front desk said that they will scan them all before they leave tonight, but it's almost 8 pm now I d...

Resolved! Replying to a closed Refund Request

I've purchased an item. Once recieved I realized a fake knockoff item was sent. It was a hoodie with the musical group's name on the front, and the singers named on the back. The item "pictured" showed the names of the singers spelled right. The item...

Problem with seller

Hello everyone!So, i bought 19 feb 2018 this item :LINKas you can see at item description it says 3 years warranty, on profile picture it says 3 years warranty, i contacted seller 5 days agoo because one LED blub stopped working after 7 months. And h...

Hey Ebay how about doing something?

I reported a buyer twice for having multiple accounts and being a scammer. Do you guys plan on doing anything? Or are you just going to let this guy get a pass?

Buyer wants refund on wireless earbuds - New seller question

Hi guys,Just want to get the gist of it and find out what my options are.I recently sold a pair of Brand new sealed Jabra Elite Active 65T. The buyer bought it and it's been about a week since he's received it (thanked me) but this morning I got a re...

Shipper provided wrong address, now won’t pay reconsignment fees to have delivered

Not sure what’s going to happen with this one. I sold someone a piece of equipment that weighed 150 lbs. It got shipped ground freight to the address in PayPal which is a reshipper as the purchaser is out of the country. The shipping company contacte...

Bought a item checked order wasn't shipped & seller didn't know it had sold

Won a auction last month paid for it couple days later it cost $83us +$276.04us for international shipping ($517nzd) it had been a month wondering why I hadn't received my package or heard anything? Contacted seller he was unaware of item being sold ...

Resolved! Return and refund

I bought an item with delivery in USA. After that I shipped it to Russia via third-party shipping company. Now I need to return it back to USA from Russia. I should attach the ebay ticket to parcell, if I want to get shipping refund , but there is my...