Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Shipping and shipping labels

Not really new but have been sort of inactive for several years. Two questions 1) what kind of shipping labels are better to use and what shipper is better(cheaper ) on larger packages. I have always used priority or fist class.and printed labels on ...

ebay money back guarantee fraud

Hi I've purchased a product in Jan 2018 and have not received this product months after it was meant to be delivered. I have contacted the seller time and time again and am receiving no help whatsoever. Each and every time the seller replies to me, I...

EBAY continues to squeeze their power sellers

I’m a small seller who has been seller on eBay for almost 10 years. I have worked really hard doing everything in my power to always sell with excellence even obtaining and keeping my power seller status throughout the years. Always bending to ebays ...

Shipping label won't print

Lately my printer hasn't been wanting to print out shipping labels. It'll print out other things just fine but when it comes to the label it won't print. I've tried even taking screenshots and the printer just refuses to print it out. I have tried re...

Free Returns - Accept it or Loose Seller Discount - Choices to Adjust

I've been selling on Ebay a long time and if I am going to continue I'll be making some choices. When Ebay rolls out their new updates that's about all we can do, Ebay is in control so we choose. I will be choosing who will get a Free Return notice o...

Brand New item returned damaged

hello. I sold "The Clapper"...brand new in the box. Buyer wants refund because it doesn't work properly. I am sure they plugged something into the Clapper that should have not been plugged in because now it is fried. It smells fried. Since I sold it ...

return

This item is protected by ebay money back Guarantee What a joke. I tried to cancel, sorry and tried to return, sorry. ebay is sorry.

Resolved! Seller sends the item to a wrong address

I think I'm having some trouble here.I bought an item on eBay and the item showed delivered by the tracking system of USPS a week ago. However, I haven't received anything. So I went to the local post office and found that the address with the tracki...

wrong shipping address. Sellers now nonresponsive

I ordered two items from two separate sellers beginning of the month. For some reason I accidentally selected the wrong shipping address and they were shipped to an old address. The current tenants returned both items to sender . I contacted both sel...

Item has not arrived by Estimated Delivery.

Ordered a used laptop on July 1st, Received an email saying it shipped & had tracking number included, But checked tracking on USPS & it said it hadn't even left the state from the seller, Yet checked tracking on eBay & it said it was in transit. It ...

any one having trouble printing labels this july 24th

I'm not talking about the horrible new label system we were forced to use ( I say force because there's no way to permanently switched back to the much better older system) I'm talking about how the page is not coming up. It's not my Internet connect...

Does the post office carry Regional Rate boxes?

Sold a small, heavy item today that's going cross-country, and realized I'm completely out of Regional Rate boxes. I've only ever ordered them off the USPS site, since my post offices only have flat rate boxes readily available (in a public kiosk whe...

RETURN POLICIES

HI, I would like to hear your opinion regarding the return policies that affect the sellers. We are not even able to charge a restocking fee, and when someone makes a return paypal still keeps the fee of the sale. Don't you feel that all the policies...

Resolved! Should I refund shipping?

I recently sold a pair of shoes. The listing accepted returns and the buyer was responsible for return shipping. The buyer returned them because they were too small. I refunded the purchase price and now the buyer wants me to refund the shipping, sta...

Buyer Demanding Partial Refund

I sent a package out to a buyer and I guess on the way there the package open and put a few small makes on product. He has gotten pretty rude with me and I told him that I would return and refund the product with no problem. He has told me that he is...