Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Losing Power Seller level for combining shipping?

I am a small but long time seller on ebay--just a hobby, really, to get rid of my stuff. But I lose my Power Seller status when I combine auction wins into one package to save the Buyer shipping costs because my critera precentages on tracking valida...

Resolved! Unsupported Return Policy???

Unwilling i changed all my return policies to 30 days but when i list items, i still get notified about that i list with an UNSUPPORTED RETURN POLICY. Is there anyway to stop these **bleep** notificiations ? Its bad enough to have to offer this stupi...

Seller does not respond on messages

I need to return item and receive my funds. Also need to have some live person to talk about the poor service I am now receiving. Fter years as a customer.

GSP Listing Received Offer from Non-GSP Country

For the sake of not wanting to wait around while I did some research on this, I declined an offer I received for an item I have listed because the "Ship To:" address in the offer was in India. My listing is set to use the Global Shipping Program, I'v...

EBay shipping calculator WAY off!

Thanks to me using the ebay shipping calculator I'm out about $20. they calculated my priority shipment at $14. I ended up paying $28 and $40 once insurance was added. Ups and fedex was also calculated very close to this price when I listed the item....

Please help I just got scammed

On 19th July I ordered a clothing product from an ebayer with a 100% positive feedback rating. It was supposed to arrive by 22nd -23rd July. The seller hasn't given me the tracking reference number even though I asked for it many times. He claims tha...

Automatically priority why!

I'm new seller only had 3 sales so far. I listed a dress with free shipping, the listing automatically only gave priority mail as choice. I think this could go cheaper first class as it's under 13oz. How do I keep this from happening again. Thanks fo...

Shipping to Kazakhstan

Hello. New here. Do sellers ship to Kazakhstan? And if they do, how much would it cost me to shipfor example a graphics card or a processor? Thank you.

Resolved! Have you ever shipped to a "package forwarding company"?

A buyer won an auction on 7/23 for $145 worth of product. They haven't paid yet, but I always take a look at the invoice to see who will be paying and where the shipping address will be to. Their name is complex and looks like someone from another co...

Seller Refused Return Shipment

I recently bought two items from a seller, received poor quality not genuine products. After opening an eBay dispute, the seller initially accepted a return. I sent out the package but after a week I checked and found out the seller refused shipment....

Shipping costs - one address, multiple items - multipe shipping costs

So, I want to buy more items from one seller - and I want those items to be shipped to one (my) address.But, when I got to check-out, the shipping costs are added for each item (those are small items, socks & swimming caps) so, in the end, the cost f...

Combined Shipping

I purchase two items and the seller offers combined shipping. I add notes to the seller requesting that she please combine shipping if shipping costs can be saved. I thank the seller. Seller charges full shipping price for both items. I have sent the...

Is UPS label needed for return if UPS is going to pick up?

Seller sends message saying UPS will come pick up my return...without enclosing any shipping label. Does this mean that I do not need a label for the UPS pick up? Having a terrible experience with this seller....if someone could help answer, pls

New 30-day Return Policy

Once again, ebay has made a silly and unnecessary change. I’m speaking about 30 day returns. If a buyer cannot determine if an item is working and as describedin 14 days, something is wrong. And though I disagree with the policy in total, I find the ...

Seller is making a false statement about damaged item

The seller sent me a damaged item and now she's making a false statement, telling ebay that I damaged the item.The pair of shorts that I purchased had a rip on the leather portion. I took a photo of the damage and sent the item back to seller right a...