Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Packing globes

If I pack it upright in a snug box and then double box it, I'll need too high of a box and that'll cost too much. If I lay it on it's side, it can leak. Please help. Thank you.

How do you handle Returns with no Return Request nowadays?

New in Pkg bedding item sold for $75 - Oct 1Paid for and shipped - Oct 1Delivered to buyer - Oct 3Opened, resealed and mailed back (new label) - October 6Received by me - Oct 9 The buyer has not contacted me or opened a Return Request.I haven't opene...

Resolved! How has Free Returns worked for you?

I’m thinking of offering free returns and was wondering for those who offer free returns, how has it impacted your business. Thank you in advance.

USPS File a Claim webpage won't accept tracking number...

I'm trying to open a claim with USPS over an item that was delivered damaged. The item was shipped via Priority, so it has insurance on it, and I've opened such claims several times in the past without a problem. But now I can't get past the initial ...

EBay let customer keep item and gave them the money back.

I sold a very expensive T-shirt and it was delivered on four days ago.The listing's states:Condition:"Pre-owned condition with bleach stain near bottom of the shirt. Enlarge photos for details they are part of the description."The buyer opened a retu...

Resolved! Refund from Seller

I returned an item to a seller. I was notified that the seller received the item. After waiting one week for a refund, I contacted the seller. He said the refund was processed but would take 3 to 5 days to show on my card. I had nothing showing or no...

How to refund a customer after 6wks

Can anybody help me refund a customer and answer a few questions as I'm a newbie.A customer bought a product but then changed her mind as wanted a different size. No problem, I just cancelled her order to give her a refund. It hung around for ages wi...

USPS Increase Question?

It appears that the USPS if approved will have an increase possible as early as November 1st, 2018. Stamps will increase around 5 cents and Priority Mail shipments could increase by 5.9 %. My question is will our ebay shipping charges to buyers that ...

Scam "Buyer" messaged asking for revised shipping address and package sent. Is it too late?

I need some help here. After the Original Buyer paid for my item, I received a message from the Scam "Buyer" asking that I send the package to a different address. Not suspectign fraud, I complied. By the the time the Original Buyer notified me of th...

RETURNS: Ebay provided Print label error??

Is there a glitch in the return? All day I have tried to click on the "Print Label" in my return case and it will take me to another page seemingly like it is going to give me a label. But after a minute of trying to load, I get sent back to the retu...

shipping options

i can use first class mail option in the priority package

Item in Pre-Shipment but Location hit by Hurricane Michael

I am not sure what to do at this point. The auction that I won on Monday was paid on Monday, Columbus Day. The same day, I received an ebay notificaiton that a a pre-shipment tracking number was issued, and that the seller is preparing to ship my ord...

My return address changed all by itself.

I pack orders every night. Tonight i noticed that the return address on my labels has changed back to a old adress that haven't lived at for 8 years. I think this just happened today. Has this happened to anyone else? Any idea why this happened?

New User Site Preferences 'Offer Global Shipping Program' - Set to NO - listings are still linked!

I am very puzzled!Just set up new account - the site preference is set NOT to offer that RIP OFF Global Shipping Program.Yet when I list any item the **bleep** thing seems to be linked to GSP - I just don't get it.I know if you are in the global ship...

Paid forn shipping label, but it doesn't appear

I paid for a shipping label through Ebay for USPS, but the label didn't show up. I was charged for the label but I never printed it. I tried to look for it under my Ebay sell section where it says Shipping Labels but there is no record of my purchase...