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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping to Saudi Arabia

I would like to have a Nu-Calgon liquid, but I know whether it will be shipped to Saudi Arabia or in another way to get itSaudiˈ

What should I select in the print postage page if I want to ship a box via USPS priority shipping?

I want to ship a box that's 2 lbs, 4 ounce. Dimensions are 13" x 11" x 5". Should I select Large Package or Package/Thick Envelope?

Where can I get a USPS Regional Box (for shipping)?

I tried two different Post Offices near my home and they don't have them. I had placed an order for them online, months back, but they were delievered for some reason. Now I need to ship something by monday that is not going to fit in anything other ...

NEW RETURN POLICY

I am very unhappy with the new times allowed for buyers to return antique and vintage items. The 14 day period was half way reasonable but now the minumum is 30 days. In some cases, this allows enough time for buyers, who are also dealers, to shop th...

Can we ship boxes via FedEx Smartpost?

Does FedEx Smartpost take boxes? Lets say box size 13" x 11" x 5".

Printing Blank Page Shippining Label

opened ebay to print shipping label only to have the new format printing page shown..went to old printing page to print label and now only prints blank page? no label is generated..cleared cookies etc. no help..have already paid so cant use paypal pr...

Higher “item not as described” return requests - HOW TO AVOID

MAYBE THE BEST SOLUTION IS TO STOP SELLING AT EBAY AFTER 15 YEARS POWER SELLER ????Dear Ebay We are very disappointed from your new regulations regarding " not as described items " and the strict limits you applied .We are sellers for Health & Beauty...

Resolved! Out of Country Sale, in transit, buyer dispute

Hello Ebay comminuty. I received a dispute from one of my buyers that they did not receive the item. He questioned when it would be coming right before Christmas, so I checked the tracking and it said delivery was scheduled for Dec. 27th. However it ...

NEW EBAY limits for "item as not described " - IS THIS THE END ?

NEW EBAY limits for "item as not described " - IS THIS THE END ? MAYBE THE BEST SOLUTION IS TO STOP SELLING AT EBAY AFTER 15 YEARS POWER SELLER ????Dear Ebay We are very disappointed from your new regulations regarding " not as described items " and ...

Resolved! Tracking number doesn't exist or match any documents

I was just hoping someone could assure me whether my tracking number was a real tracking number or not. It's 18 digits, 2 letters first then 14 numbers then another 2 letters. The first 2 letters are ID. I have grown concerned because I placed this o...

Resolved! Closing/opening a Did-not-receive Claim

I opened a Did Not Receive request for an item. The latest estimated delivery date was June 27. The seller just wrote to me and asked me to wait until July 17 to see if it shows up. If I don't close this request will it eventually close on its own? A...

UPS is STUPID can't find my street

Oh my god, I got a pretty good deal on an item on ebay recently and the seller only uses UPS. Ok well that is bad enough but for years, UPS cannot find my street address. So lo and behold, they tried to deliver to the next street over which crosses m...

Lost package

I bought an item from a seller for 47.38, seller ships the item on June 7th, 2018. Item goes out for delivery 3 days later but USPS claims they couldn’t drop it off and left a slip (they didn’t). I call USPS and direct me to pick up the package at my...

Unclaimed Item - Return to Sender, Unable to Forward

I mailed out a package June 21 and the tracking is showing that it was delivered at the mailbox on June 25. Today, I got the package back with a sticker from the post office saying Return to Sender, Unclaimed, Unable to Forward. The package doesn’t a...

eBay lies. Customer lies. I lose.

I sold an item listed for parts/not working in May. Customer opens a case in June stating "item defective". Yes, that's what parts not working means. I'm obligatred under the new system to issue a returnm label. I do it. I get the item back. Unfortun...