Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Where is the "Printer and Receipt Preferences" Page

I am trying to simplify my process for printing labels with my Dymo 4XL printer. All posts for this printer are largely outdated, including the page on dymos official website (https://www.dymo.com/en_US/online-support-print-labels) for how to print l...

shipping CDs

I have cardboard mailers I use to ship DVDs. I have a lot of CDs which I hope may sale and am wondering what I should use, to avoid bubble mailers. I searched mailers for CDs on Ebay and there are a lot of what appear to me to be fairly flimsy thin c...

USPS IS LOSING MY BUSINESS

USPS used to get about 99% of our shipping but now they are only getting about 60% after all these rate hikes. UPS and FedEx are simply out bidding for Flat Rate Ground Shipping. After the next rate hike they will most likely fall under 50%.

USPS not an option to ship to Illinois

Does anyone know why USPS may not be an option to ship a small flat package to Illinois today? I have a 9x9x1, 6 ounce package to ship and it won't let me select USPS.I also have two large packages (one 6 pounds, one 3 pounds) going out today and was...

eBay Broken Item Return

0 feedback buyer claims the item I shipped arrived broken. This item was shipped UPS Ground Saver which includes up to $100 in insurance. I responded to the user with pictures of the packaging process showing the item was well packaged. I asked the u...

USPS - Unusually Slow Postal Service!

Just when I thought I'd seen it all.... can anyone beat this? Package type: First ClassFrom: Schofield, WITo: Palatine, ILTransit time: 12-days Number of scans: 38Total miles traveled: 1,382-----------------------------DELIVERED!!!, In/At MailboxPALA...

eBay standard envelope shipping option not available

Almost all my items that I want to ship as ESE is not available. All my items are listed under collectibles & art.Here is a typical example https://www.ebay.com/itm/285955681730

After 3 days of purchase, the state is still "Awaiting Shipment"

I have purchase a soundbox from eBay.Three days later, it is still "Awaiting Shipment". And since the package hasn't been delivered to FedX, I cannot track my order onlins.Is there a possibility that the seller forget to check eBay regularly and does...

Buyer wants item sent to a different address than what was printed on the label...just house # only.

Buyer requested a change in address in sending a small/inexpensive item to them. It appears the difference is just the house #. Street and city, state, zip are the same. Can I just correct the street address manually? Thanks. K

Why US to Canada shipping so different from other international shipping?

Why does Ebay have such starkly different system for shipping between US and Canada compared to other international shipping? Items from Europe/Japan/etc arrive within 4-5 days via DHL or UPS. But items from across the border take 2 weeks or more! Wh...

Why can't I enter different postage options in rate tables?

I'll explain with screenshots. I want to give free shipping as I find it easier to deal with the prices, this for me usually is Royal Mail 2nd Class, at the same time I want to offer the option to upgrade to a quicker tracked service, occasionally pe...

ups nda refund

I shipped an item ups nda it was delivered late. It was livestockm with a heat pack double boxed and it was delivered 4 hours after the delivery guarnatee How do i get a ups shipping refund and can I get insurance which I opted for to pay for the dea...

International delivery now taking ages?

I took a break ordering on eBay for over a year and I only started buying again this year and I've noticed that delivery to Europe from America is now taking about a month which is ridiculous given the shipping price is double what it used to be, and...

Track package keeps showing "Shipment Information Received."

As you can see from the tracking information below, I order an item on September 18th, and there was information until the 22nd, but after September 22nd, there has been no action? Can anyone please tell me what this? BTW， I'm from Peru. Track packag...

Shipping status

USPS delivered the package to buyer. However, last status update/scan was "out for delivery" and no update to delivered or scan when delivered. How do I update the status to "delivered" from "shipped" in "manage my orders" in the seller hub. Thanks!C...