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Customer opens return but lies about item condition

A customer open a return for a Velo-Bind hole punch machine, claim it was not as described because it wasnt a binding machine. I had it clearly stated as a hole punch. I messaged them to just return the item at there costs and ill refund less my rsto...

What does "Don't get toggled out" mean?

2. Don't get toggled out: Offer eBay Guaranteed Delivery and increase your listing visibility, plus buyers get their items in 3 days or less, guaranteed. What does "Don't get toggled out" mean?

eBay, with the Free Returns being the new roll-out, are you warning buyers? And other questions...

So, you've assured us sellers that buyers will be monitored for returns and action will be taken if the policy is abused. Did you TELL buyers that? What's going to happen when so many people abuse it and you have very few honest buyers left on the pl...

USPS Stickers "Fragile/Special Handling" Issue and Late Deliveries

I have been using USPS "Fragile/Special Handling Stickers" for months on end not realizing there is a special $10.25 "fee" for their "special handling". Ironically, out of the hundreds of items I have sold over the months using these stickers, only t...

Seller scam?

I just purchased an item from a seller yesterday at 5:16 pm. The seller uploaded tracking shorty after and I thought nothing of it. I just checked today and it says the label was created 3:14 pm which is seemingly impossible right?

global shipping cost

Greetings, a bidder asked me how much eBay global shipping would cost to ship a item to France. I am not sure how to find the cost. Any help?

Any Disadvantage in going back to 14 day returns if I don't offer free returns ?

Way back I used to the 14 day return policy. At some point I changed to 30 day returns to get the top seller rating and discounts when the policy changed. I do not want to offer free returns - I realize I will lose the TSP status and discount - so wo...

Russian Buyer, package delivered to forwarding service, ebay wants proof item was forwarded

Sold a $600 brand new SSD, factory sealed, retail packaging. Russian buyer. Listing does not allow international shipments. Item was delivered to forwarding service, next day buyer claims item is fake, demands refund/new item. I refused. Buyer opens ...

Return ebay lable scam

Hi any one and every one right i sold a item on ebay Then after a few weeks The person said he wants a refund He cant get the item to work So i said i accept the return I tracked the item till it said delivered But i did not receive the item or a not...

Resolved! Seller won’t respond/can’t add feedback

So, I had just won a bid, and the seller contacted me about it. I replied to them, and they didn’t respond. I tried to cancel the order, but I can’t, so I tried to work it out with the seller. The seller STILL won’t respond, and they held an “unpaid ...

Seller lying throughout entire transaction

Just looking for advice. My son has his own account and purchased an Iphone from a newer seller with a feedback of 14 (I told him that might have been his first mistake). The phone would not activate, it came up with a financial hold. The seller woul...

Help!!!!!!!!

Hello Scott CutlerSVP, Americas MarketplaceeBay How about you look into my eBay acct and see how I've continued to be srcewed over by your sellers and your help team from the Philippines dosent do anything but read from a script. I've given you docum...

USPS employee asked me to change the zip code?

I do Ebay sales on the side of a regular job. I went to the local post office that is near to me (about 3 miles away), but it is in another city. I print my labels off from Ebay and the to/from addresses are already filled in, of course. When I went ...

Wrong delivery date

Received a notification that my item has been delivered today but the delivery date shows January 15.

Resolved! Question about return shipping

I can offer more details if needed.I sold an item and the listing said no returns.The buyer doesn’t want the item and has been bullying me.They have way higher feedback than me.I said the auction said no returns but I will issue a refund once I recei...