Shipping

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Resolved! paid but not shipped

Hi, Bought goods on 25/09. Seller claimed that the package is posted to the global shipping programme in the U.K. But the question , why the order dont go to shipped state? Or does it go there when the GSP is shipping it outside of UK and then they p...

Won't refund

Hello Everyone, Just wondering if anyone else is having trouble with ordering things from China? I ordered plant markers and pictures showed them beside a tiny plant, but didn't look like tiny plant and I ordered them, they arrived and they are so sm...

Resolved! No FedEx residential delivery fee.

A little good news. Just got an email from FedEx that says that this holiday season they are NOT going to charge the additional residential delivery fee. Unfortunately, they do not specify exactly what constitutes the holiday season so we can not be ...

Fed Ex Lost Package

I process my Fed Ex Home shipments through ebay. A package was lost in transit. After them researching, Fed Ex has sent me a claim form. How does it work with ebay? Will ebay receive the refund and then refund my account, do I get the direct refund f...

USE GLOBAL SHIPPING-SAVE HEADACHES AND MONEY

Ok had two separate auctions for a camera and a lens. Both paid and had a local shipping company do the packaging and shipping with labels I printed. I did not sign up for Global shipping but used it many times with fiances ebay with not one problem....

Can buyer open a second return if the first return will be closed because he haven't shipped?

Long story short, everything tells that he is a scammer from overseas who used a 2 days old account and suspicious US address. Based on the communication with him, I think he tried to get a refund without shipping the item ($1000+) and he may also sh...

Returning a Wrong Item to an Oversea Seller Item Issues and Questions

I purchased an item from Japan and was sent the wrong item. The seller accepted my return and per eBay the seller is responsible for the return charges since it was their error. However, the seller could not provide me with a return and also failed t...

I want to claim shipping cost for reship to buyer.

I sent item to buyer by EMS.But it was returned to me.The reason is because it's past the storage period at the post office.The shipping address is correct.I want to claim shipping cost for reship to buyer.But ebay and paypal didn't tell me buyer's e...

Voice from a small seller-service metric-how to prevent?

Recently the Service metrics is being launched, one of the added performance standard. I am having a lot of trouble of it, as charted, within the valid period, I had 13 returns. I checked my history, 11 out of 13 request was OPENED before even contac...

ERGH....... THE USPS SCAN form is not printing again

Every minute that I am messing with this, loading dozens of huge boxes in my car, driving to the post office, unloading all of it, waiting in a long line at the post office for them to scan each individual box... all of those minutes are minutes I am...

Global shipping programme - they lost the package and will not refund! Please help

Hello,I bought item from ebay, and the seller sent the parcel via gobal shipping programme, and the package arrived to my country and I got SMS they will deliver the package to me, but they did not and immediately (!!!) they sent it back to the selle...

eBay won't help me with the refund.

I bought a phone for cheap in late August from a German seller. Since the seller was only shipping to Germany, I used a forwarding address. The seller has a 100% feedback and the item description said that the item was fully functional, implying that...

Resolved! Contradicting tracking information

I purchased an item on Sept. 28th, and two tracking numbers are provided. When I just left-click on the linked tracking number for the item (in my purchase history items list) I have the usual pop-up window showing the status of the item. The status ...

Late Shipping ding

So I mailed a package on time and the tracking kept showing each day for 4 days that USPS had it arriving at the same regional distribution center. I had to call USPS to find out what was going on and they opened an investigation then 2 days later it...

Shipping address?

I always ship to the address on the invoice unless notified by buyer otherwise. However, a buyer put desired address on Paypal payment, did not contact me, and said it was my fault that package was shipped to wrong address. Who is correct? I want to ...