Shipping

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What is the most economical shipping method for sending large backpacks (65L+) in YR 2018?

Based on my own research of calculating estimates on USPS, UPS and FedEx, it would cost at least $40 to send a 65L, 4lb. backpack. At that price + seller fees, I would lose so much of my earnings on the item it wouldn't be worth putting it up for sal...

Resolved! No Help in sight and the days go by.

I had a lady buy an item and then ask to combine shipping so she could buy more items. I told her I certainly would combine but not to pay me until getting my invoice, but she paid for some items and not for others as she went on buying. When she fin...

Customer Requests Shipping UPS and Boxing Items

I sold a couple items to a customer and he has requested that I box the items and ship via UPS. He says that he is currently overseas and it will be sometime before he is back. He states that UPS has access to his storage to place the items and that ...

Resolved! Best rate for mailing a few CDs

I'm mailing out several CDs together and am trying to determine the cheapest shipping method. Ideally I would like to use a cardboard mailer (see attached image) but I'm pretty sure that's not allowed. The item weighs 4.1oz and it just slightly thick...

Conflicting information on 30 day free returns from customer service and seller dashboard.

We are getting conflicting information from customer service in regards to changing our auctions to 30 day free returns to meet top rated seller benefits. We were on hold 1-1/2 hours 6-1-18 with customer service and they told us our auctions would au...

Didn't receive refund

Ebay send me a messageYou've been given a full refundYour refund should be in your PayPal account within 48 hours Already 48 hours passed and I still didn't get refund.Also can I see what credit card I used to pay ?

appeal refund

I do expect a refund $14.40 I refunded the full 724 I expect no different as you wouldn't

Open Case

Greetings, this is the number of a case that I have opened 500000600.the decision was to return an item to the seller but for this I entered a Label that supplied Ebay and with that information the post office made the corresponding return the proble...

Shorted Multiple Item Order Shipped Separately w/ 1 Tracking Number: SNAD or INR?

What would be the proper dispute in the case of a single listing 3 item order, where seller only ships 2 items? Seller initially claimed that items were shipped on Sun and lost by USPS on Mon (Memorial Day), then when taken to task, admitted out of s...

return label question

are all returns done by priority mail? Like say I mailed buyer using first class and they want to return item because not as described or damaged, will ebay issue them a first class label?

How do you cancel a transaction completely?

Hello, I recently purchased something for 20 dollars. I decided to change my mind a day later, and I contacted the seller. They said they could refund, to which I said yes, but they haven't responded, to which I think they might've just ignored it. H...

FREE SHIPPING ?

I have listed a number of buy it now items and listed them with FREE SHIPPING.When I go to my active listings before opening the item, it indicates CALCULATEDOpening the listing it does show Fast N Free.This is on a laptop not a mobile deviceAny idea...

China seller refuses to send a return shipping label. But requires a return before a refund. ?????

What is the best way to go about this without getting screwed on the shipping?

Resolved! Seller agreed to send me a return label. Do I still need to file a SNAD?

I received the wrong item and sent the seller a message to that effect. The seller replied quickly with an apology and agreed to send a return label so that I can return the item for a full refund. Do I still need to file a SNAD even though the selle...

Ebay Changing Handling Times

I have all of my items on One Day Handling. When I sold an item on Saturday, June 1, 2018 Ebay says I need to ship by June 8th. The delivery in my own zip code is June 12th. I have called for assistance several times and Ebay staff keep saying Ebay i...