Shipping

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A better way to know USPS will scan your packages AND utilitze USPS schedule pickup

http://about.usps.com/postal-bulletin/2006/html/pb22192/pb6ktxt.htmlThis explains how scan forms work. All packages included in a scanform are automatically entered as "Accepted" in the USPS system.It is NOT necessary to scan individual packages. If ...

is it normal for seller to offer to send money to send back an item?

Hi everyone, I have a question that me and my husband are confused about and I want to following ebay rules. We requsted to return an item to a seller since it was incorrect from the picture and the item was sent from within the USA. The seller didn'...

Shipping to Brazil Lost Packages

I ship a fair amount of things to Brazil buyer. Whenever they are lower cost items like shirts they arrive to the buyer just fine, but when they are higher priced items such as electronics they go missing in action. I swear somewhere along the shippi...

Foreign bidder

Hi,A foregin bidder bid on an item that was not intended to be bid on by someone outside the US. I figured since I've not had a problem in the past with overseas shipments, I would just send it. I got an email from the Italian postal service that I c...

Resolved! Is USPS backed up?

I ordered a necklace for as a Christmas gift for someone. The expected delivery was November 30. It is now December 2 and I still have not received it. The seller provided a tracking number and it was shipped. The last known place that it was at was ...

CAREFUL WHEN ISSUING PARTIAL REFUNDS

I issued a partial refund to someone who was emailing me repeatedly saying where is my money? send my money now o I will ask ebay for a full refund. I went into my pay pal and issued a refund of $75 as agreed. After the refund was issued the buyer th...

Help is needed

The main day!Please tell me what to do, was in such a situation. I bought from the seller fatfingers1964-1 this product: https://www.ebay.com/itm/HORNADY-PACIFIC-DL-366-PROGRESSIVE-12GA-SHOTGUN-RELOADER-PRESS-/263072510337?ul_noapp=true&nma=true&si=z...

Help please thanks

I sold a tv and the buyer said it came in broken. So, I said I would return it after I receive it in the mail back to me. I then received it and asked the buyer for their PayPal. I only refunded them for the shipping because I realized it was past 14...

Can a seller send a return label to a buyer? Do they need to?

I accepted a return on November 6th because I allow returns up to 14 days and this item was not as described. The buyer hasn't returned them yet and now over three weeks later states she was moving and can't find the label to print for the return. Wh...

Resolved! Ebay's Random Rules

We sold a set of 81 books. Big sale for us. 8 boxes to ship media mail. But ebay only allows us to print 5 labels. Why? Some suit felt that 5 labels should always be enough? Oh no, we don't want sellers frivolously buying extra mailing labels! Called...

Shipping label for buyer

Buyer wants me to adjust the rings on her bracelet. She wants me to send her a shipping label using eBay. How do I do this and not generate actions for a total refund?

Resolved! Need advice: Color of item was much darker than pictures, valid reason for return?

I am not new to ebay, been selling since 2008 so I know the rules. I am just curious to get some feedback from this forum on my issue. I purchased this coat believing it was a lighter-medium grey as pictured in the listing. I could see that the selle...

Resolved! A message to all Ebay sellers

Hi ! I admire all sellers, but please be aware that there on Ebay are buyers, as me is, who don't care about shipping costs and prices, rather then be sure to get purchased items and possibillity to track purchased merchandise.I am aware that sellers...

Sellers from China not shipping items

ordered dvr from usa seller, got one that wont work like it should, seller after a few months said would ship a new one from china and it would take a few weeks. has said this several times, now its been over 90 days and cant contact him or get ebay ...

Resolved! oct 2017: package is delayed and will not be delivered by the expected delivery date

Buyer opened a case against me due to delayed package delivery. Paypal funds are frozen/on hold because of the open case. No where in the eBay tracking window does it mention delays as mentioned on USPS site tracking. eBay should be smarter than this...