Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Returns

Has anyone noticed more returns since they changed the policy for free returns for top rated sellers, because I have.

Shipping and Returns

Way to go EBAY. I had a problem with a seller and their shipping practices. EBAY came to the rescue and refunded my purchase price. A GREAT BIG GOMER PYLE THANKYOU THANKYOU THANKYOU

Resolved! Return Shipping

We had a return. First time we had a return where we used an ebay label.It was a book. We shipped it out media mail. We paid for a return shipping via media mail but got the item back Priority Mail. The buyer says they used the return label ebay prov...

SHIPPING CALCULATOR INCORRECT

I have an item for sale . The item is a sun visor for a Ford Bronco.It measures 72" long, 16"H x 16"W. Shipping calculations are tellingme that my customer will have to pay $204-$700 for fedex economyshipping. This seems absurd. I had this item shipp...

Would a change to Economy from First Class be considered a downgrade?

I have a buyer who purchase 2 items which listed to go FCP (for each), but obviously when they paid for 2 they were only charged the shipping for FCP x 2. Together they are over 16 oz but I can't honestly see upgrading to Priority just because they b...

Shipped new..returned destroyed; ebay sided with the buyer

Well, after almost 20 years buying and selling on ebay, I can't seem to learn my lesson. I shipped a brand new vacuum to a buyer who requested to return it saying the dirt collecting cannister was cracked (and probably cracked in shipping). I issued ...

Resolved! Seller hasn't responded to my returns request; what happens when ebay steps in?

Will eBay send me a prepaid return label? I requested a return for an item not as described (doll described as brand new, but missing clothing and with loose legs). It's my understanding that the seller is responsible for the return shipping costs in...

Didn' get the item

made a purchase 6/23/18 never received item and seller cannot be found on E-bay and does not answer e-mails Do Not Buy from this seller

Priority mail flat rate prices with eBay "discount"

Does anyone have a list of the prices a seller would pay to print the label from eBay for the Priority Mail flat rate packages? They're slightly less than retail. In particular I'm looking for the flat rate envelope price. I'm sure it's gone up since...

Guaranteed Delivery

I opted out, but it's still showing on my listings. Anyone else?

Resolved! I bought LCD from Chinise seller and i got Germany Tracking number DHL

Hello Users ,I Bought an LCD display For My Phone 3 days ago From a chinise Seller and He Gave Me a germany Tracking code like this : RS*******DE and when i tried to track my Item Via DHL site web and 17Tracking They says NOT FOUND ...I contacted the...

Returned item with ebay RMA label and seller never received it.

This was for a $10 item that was a malfunctioning item, but anyway I setup the return for it. Ebay sent me a label, which I attached and sent it back the very same day. Now ebay has closed the case because they show the seller never received it. **bl...

Partial refund

So I sold an item the pictures were correct but I forgot to change the manufacture country (honest mistake) . Now the buyer opened a return request requesting for partial refund because they believe the item is cheaper because it’s been manufactured ...

Ebay give me just a part of my money back through Ebay moneyback policy.

On early May i participated on 4 bids from a certain user on ebay.de.The package was shipped on 17 but it didnt arrived until late, after the delivery term passed. I have open a case for items not delivered.The items finaly arrived long after the ind...

hello I'm from Mexico and I sold an article they ask to send it to a po box

I sell a videogame by ebay and I have sold like 30 but in undivided sales already but they have always been in one piece and I send them by international registered post but this time I have received a purchase from a user that desires 5 pieces and a...