Shipping

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Resolved! Quarterly shipping store supplies - gone?

Have I overlooked something? Shoud we not have our supply coupon by now? Or have they stopped this program? TIA!!

8 days past last delivery date item shows pre shipped from usps

I ordered an item and paid on 10/8. After a few days I checked and it showed not shipped but I realized it had an old address not my PayPal address. I messaged asking if it had been returned or not shipped and asked it be sent to PayPal address. Sell...

seller

This seller recently canceled the sale and refunded my payment, starting an error in my address. This was untrue as I am a frequent buyer. I emailed seller and they responded saying they were changing the price. Not Professional, they should have don...

Resolved! Estimated Delivery Date about to pass?

Hello,Not trying to be that kind of person, but I buy items pretty regularly from sellers on Ebay. Many of the items I have purchased have been shipped out and arrived with plenty of time to spare. Recently, I purchased an item ($75 electronic) from ...

Shipping Question

Hi,I feel like I can explain this better by writing it and if I get answers with call ebay to resolve. I sold 2 Bionicle comics in a group order. I have not sold a group order before. When I clicked send invoice from the link I got in my email with t...

ebay bucks lost during refund

I recently made a purchase of an item that showed up damaged and un able to be used. I had $12 in ebay bucks that I used for this purchase. I recieced a refund for the difference in the purchase price, less the ebay bucks. This is the second time I h...

Shipping Issues

When I create listings I always select USPS for shipping.Lately, when I go to ship a sale it will only bring up UPS for a shipping option.Is anyone else having this same issue?For now, I just ship via Paypal instead but just curious if it's happening...

At an impasse with seller re: return on warranty item

I bought a pair of headlights from the seller and one of them has malfunctioned within the seller's 6 month warranty. Emailed seller and they asked for a $200 deposit and they would send a replacement along with a label to return the malfunctioning h...

Seller refusing return

I received item(s) not happy with item(s). Asked for return the day after I received item(s) and opened case. The seller closed the case the same day by refusing return. What recourse do I have? Thank you.

return gift cards

On Oct 23, I purchased 4 $200 gift cards with my American Express Card. I was going to use these gift cards to purchased Dodger tickets per instruction from the seller. At first I felt it was a good purchase but later I contacted Customer care and th...

Buyer claims to have had a "professional figure out" product didn't work

I sold a computer to buyer on eBay, and I got a message yesterday that said it wasn't working. I messaged him back, asking what was wrong, requesting pictures, trying to get this computer fixed over the Internet so that this guy didn't have to return...

Return stuck in processing refund

The buyer wanted to return an item, so he did, and I initiated the refund from my eBay account. But the refund seems to be stuck in processing the last couple of days. Do I also have to go into Paypal and refund from there, or will that automatically...

Item not delivered, Ebay closed the case

Hi, I bought an item but it said "delivered" on the Ebay website and it never got to me. Neither the Domestic Tracking nor the Global Tracking seems to be a valid number. I sent a message to the seller and they said that I need to contact Ebay becaus...

Why did I lose a Appeal when I didn't get my item or my money returned???

I have never seen something so wrong before, see below. Please see case below: After reviewing your appeal, we won't be able to change the outcome of the case, unfortunately. After reviewing this case we decided to keep the original decision. Request...

Can't send the buyer a return label

I normally purchase and send the return label to the buyer through ebay. Now the only options I have are: upload my own label, confirm that I have sent a label, or confirm that I can't send a label. The buyer is in the US, so I don't understand why I...