Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Regional priority boxesI have

I have sold a lot on eBay years ago and have just started again. I don’t understand what the regional A and B boxes mean or priced. I have always shipped priority. Thanks to anyone who can explain.

Already said a lens which is for parts or repairs only, buyer still ask for return and he won it

Already said a lens which is for parts or repairs only in the postAfter he received it, he ask for return and the guy is from china mainlandHe won the case finallyI got total lost, lose the lens and shipping fee that I paid whats the **bleep** rules ...

Filing a fedex claim for shipping bought through ebay labels

So we shipped a computer case via fedex. They must have rolled the box off the truck. Rounded corners, case bent and dented. Pictures to prove it. Went to fedex to file a claim. No go. Account number was needed. Signed up for account. Account number ...

Bookmark Share Post Posting indicates to seller (me) that the buyer pays for shipping and the opp

The first image is what I see. It clearly states that the buyer pays for shipping (and that is how I had set it). Now, this is what the posting looks like to buyers: Clearly stating shipping is free. SHould I get in touch with ebay staff? This will b...

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Shipped an item with the shipping calculator, buyer says item is being held for postage

I sold an item weighing ~3 pounds and had the dimensions 12x12x5.5 inches, and paid for the USPS shipping with the shipping calculator Ebay provides. I send it, and all is well until it's out for delivery, where the buyer says that they require an ad...

Received Partial refund

I recieved a partial but I am due more. How do I reopen or start a new case

Resolved! eBay Shipping Charges?

Does eBay really charge retail prices for shipping? I have purchased an item that went by FCM 15.9oz, and the seller charged $6.70 for shipping. When I inquired, she stated that eBay charges retail prices. Unbelievable! I just shipped an item (using ...

Resolved! Priority Mail error message - minimum size requirements ???

Today I went to ship an item to a customer using Priority Mail. When creating the shipping label on eBay, I got an error message saying that the package didn't meet the minimum size requirements. I've never seen this before. It was a small box (4x4x4...

forced to accept returns on my listing ?

Ive not listed a sale for while but on a recent listing I left the returns boxes unchecked but the Ebay would not let me list the item until I accepted returns and checking both boxes.Im pretty sure that that wasnt a requirement last time I sold some...

What happens when you close a return request?

Hi! I bought an item on the 13th of August, and a shipping label was created on the 14th. The tracking wasn't updating, and I wasn't even sure that the seller sent the item because only a label was created. Even though there was no tracking update, t...

SELLERS BEWARE YOU HAVE TO TAKE A LOSS IF ITEM IS RETURNED DAMAGED IMPROPER PACKING BY BUYER

So a buyer returned an item on a return request. Item was shipped back in a supermarket paperbag. eBay is totally fine with it regarless on how us sellers ship an item to a customer safely meeting all shipping carrier guidelines. However buyers do no...

First ever return/refund Keyboard damaged in transit - Please help!

I bought a $3000 Korg Keyboard off a seller on ebay. It was shipped by UPS, it arrived damaged. I informed the seller and they have said that they are getting in contact with UPS to file a claim against them. I wanted to return the keyboard and get m...

Accept a Return after the Buyer Gave it a Positive Review?

Hello, I just sold a MacBook. It was mine and I took excellent care of it. We tested it and ensured that everything was in great order. We provided several pictures and at least one showed the start-up screen. The buyer gave it a positive review and ...

Item arrived with missing parts

Hey, I'm just wondering if anyone knows if there's guidelines for this. I bought a graphics calculator a few weeks back, and it arrived without the case that it should have. Without the case, it's significantly more fragile, and really worth a fair b...

Seller requesting shipping on free shipping

Hi all, I have recently purchased an item on here that was a "make a best offer" and was also shown as "Free Shipping". I offered a price I believed fair and the seller agreed. I paid within 4 hours of the agreeance and have now had an email from the...