Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Bulk Shipping Labels -- eBay must be smarter than this

Who could possibly have designed the new bulk shipping setup??? Maybe it's fine for someone who sends 3 packages. If you've got 50, instead of being able to see everything in a tidy little grid like before, it is now a massive document you must now s...

Is my Ebay/Paypal postage label tracking number the same as the Label number from my USPS receipt?

Just sold a pair of sandals and took them to the post office, sending them priority with tracking. I got my receipt, but several hours later when I clicked on to check the tracking of the package, there was no progress, and the usps tracking didn't e...

Seller declines refund but I really need a refund...

I bought a 5 foot chain and it states high quality and brand new, the chain was not brand new it looked worn down when I first got it, and also the chain snapped a month and a half later and I almost crashed because of it... The chain still functions...

How do I refund minus my original shipping cost

Hi, I’ve gone through a few threads but couldn’t find the answer to my particular questions... so I shipped a 200$ item to Swedes with a 55$ shipping fee. The item arrived but my buyer never picked it up so the item got sent back to me without ever b...

Replacement item

Hi. Not sure I’m doing this right. Bought a brand new iPhone on eBay from a seller/shop who has quite a few for sale with good feedback. However the battery doesn’t last a day. i have asked due to only being a week and new item and I have to have my ...

Fedex and walgreens shipment.

Recently I dropped off a Fedex package and dropped it off at Walgreens. Has anyone ever used dropped off at Walgreens? My package took 4 days to be picked up and the customer service agent claims that it wasn't picked up due to the fact that at Walgr...

How to get ebay discount on your own Fedex account?

This is a link to the discount program, right?http://www.fedex.com/us/oadr/en/discounts/bs13184011/benefits.html I went there and put in my fedex account #. I tried both options, applying to my current Fedex account, which got me an error and also ap...

TRACKING AND DISHONEST BUYERS

It is amazing how many times a buyer will claim he never received an item when you forget to post the tracking number. Never not one time have I ever got a complaint from anyone when a tracking number has been posted. I did a test and did not list a ...

eBay Failing to "Step In" and "honor" Money Back Policy

Help! eBay is failing to support/review a Unrecieved Item: 1. I purchased the two item from the same seller on July 20, 2018.2. The items were ordered from China and were not expected to arrive until the end of September, 20183. The items never arriv...

unable to print Regional Boxes shipping labels

Anyone know why the regional boxes now require dimensions to print a shipping label in ( Classic) Multi-order shipping, or even where to enter the dimension information? Seemed to coincide with the roll out of the new shipping fomat

Shipping breaks for the big boys

I ordered a dog crate mat from the big store that the President said was getting big breaks from the post office. I paid about $14.00 with free shipping. I thought it would come rolled up in a poly bag small enough to fit in my mailbox. It came in a ...

Item Resell Scam - When Seller Can't Flip Item For Big Profit in 7 Days They Return it :-(

See this has been a problem but wanted to know if enough complaints have been made to have Ebay do something yet. Sold item for $85 on 11/3, buyer recieved it 11/7 and immediately listed it for sale on the same day for $199 BIN. On 11/12 reduced the ...

Resolved! Troublesome buyer & return request

I'm dealing with a troublesome, inexperienced buyer that has requested a return, and I need advice. I do not feel obligated to comply in this instance. But, I'm keeping my account in mind too. I recently posted a jacket for cheap-$40 (orginally $200)...

no he recibido el producto

VENDEDOR YA NO ESTA REGISTRADOVENDEDOR NO RESPONDENO APARECE ARTICULO EN MI HISTORIAL DE COMPRAEL PAGO FUE REALIZADONO PUEDO ENVIAR CORREO DE RECLAMOQUIN ME ASESORA POR FAVOR?

Buyer returns since new policy

Since eBay’s new return policy started, my return rate has jumped. Buyers return for buyers remorse and I am stuck with paying original shipping. Ebay has no protection for sellers, only buyers. They will take a buyers side with no feedback over a se...