Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

No Returns Accepted

I sold a computer that was in excellent condition and the buyer claims that it is not as described. I have a no return policy. Basically, it's the buyer's word against mine. He could have damaged it when he received it. What can I do?

How do I sell Levis jeans to japan and what is the shipping cost like?

How do I sell Levis jeans to japan - are there any special sizes to look for and what is the shipping cost like?

Resolved! How to produce a return label from china?

I have a buyer in china who requested a return on an item I sold that "was not as described". I did not agree with his reasoning and refused the return, so he started a case, and ebay now wants me to send a return label, or they will refund without h...

Cheater

I waited 3 months for the my item. I not get anything. I opened a dispute. He promised to send it again. I closed the dispute. I wait so long again. I did not get anything again. I can not contact the seller. I can not reopen this dispute. I can not ...

rare item brought from ebay being kept by gobal shipping

Last year. I brought a pair of genlex vintage tube kt88. They are consider as collectible. During shipping, the item never came. So contact seller , and he said already sent. So i call ebay and they told me Gobal shipping told them ,its against my co...

Resolved! Purchase with FREE SHIPPING arrived postage due

I ordered an item that cost 10.99 with free shipping. I received notice from post office with insufficient postage of 13.85 I am not sure how to handle this. I can't open a case because I have not received item. I have contacted seller no response. W...

Free shipping

Ebay is soooooooo hot about everyone offering "free shipping" so why don't they make a deal with the USPS like some other unnamed online selling platform that Ebay is constantly trying to be like? My mail carrier says that the other company only pays...

Return label seems fishy?

The gist is that I bought an item and requested for a return and the buyer promptly responded and accepted my request. Being the careful guy that I am, I made sure to see that the label that he sent me was correct. First I noticed that the label was ...

Return shipping label

Hi, My return was accepted and the seller sent me a shipping label. I printed them and sent. But in ebay system, there is nothing change. I thought, after I printed the label, Ebay should update that I return the item. Now my case was like I have not...

EBAY MUST REALLY THINK WE ARE STUPID FREE RETURNS

THIS MORNING I OPEN MY EMAILS AND I HAVE 3 EMAILS FROM EBAY. MY FAVORITE WAS SAVE ON RETURN SHIPPING LABELS. IF I SIGN UP FOR THEIR RIDICULOUS FREE RETURNS PROGRAM EBAY WILL PAY FOR THE RETURN SHIPPING THROUGH AUGUST AND THEY WILL BOOST MY SALES BY 1...

Set up an intermediary to verify items that are returned as not as described

Can we petition to make ebay create a physical intermediary to physically check that items people recieve, then use, then return and claim not as described, are True or false. And perhaps warn buyers that they cant lie to return items or they will be...

Resolved! Problem with weight packing and Next Facility

I have problem with packing weight. Seller send me(worldwide shipping) a book and art. Weight would be about 7 kilos because the book weight about 6 kilo. But USPS showed me this: Features: Small PacketsCould this be the seller's error when sending o...

Best shipping option when item weighs 1-2lbs? need advice ASAP

hi all -- so i sold an item for 11. (shipping set at 4) item weights approx 1.5 lbs. (about 21 oz) obviously it doenst fit first class criteria (16oz and under) and its not media mail. so what financially viable options do i have? USPS: first class -...

buyer wants a refund for a broken item

I need advice please. I have shipped many precious moments this past week, all arrived in perfect shape except one. She had two in the same box and claims the item broke. The shipping box doesnt really look beat up and the other figurine is in perfec...

Why can I track the package but not the truck it's on?

Waiting for a FedEx package that needs to be signed for. FedEx says, Scheduled delivery: Saturday 8/25/2018 by end of day. So I have to stay at home possibly the whole day to 8pm waiting. Why can't we also track the truck the package is on? Pretty su...