Shipping

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Resolved! Overcharge on Shipping to Hawaii

I recently bought an item from a seller and they charged me $69.99 for Fedex shipping to Hawaii. I asked if they could give me an actual shipping quote since I thought the shipping was a bit high, and they said it was $69.99. I figured it was a big b...

Resolved! I want my money back!

When I received the product it was not what I had bought, it was a fake copy, so I requested a refundThe return package has not been delivered because the shipping address is incorrect. Previously on two occasions I ask to the seller to give more det...

"Problem with address".. Not delivered, now what?

Hello.. I sold an item on June 11th, shipped it the 12th via USPS parcel post, from Michigan to California. Tracking showed it got to California on the 16th, then bounced around between facilities till the 26th, where it showed out for delivery. Now ...

Brand new accounts shipping to freight forwarders

Anyone else experiencing this... Over the past few weeks I have been inundated with brand new accounts with a 0 (Zero) feedback score, all with ship to addresses of freight forwarders. All the buyers have names in Chinese characters, with one excepti...

Shipping is too much???

I am shipping a 4 x 4 x 3 package weighing 3 oz. Ebay suggested around a ~$3 shipping value when I listed it. Someone bought the item and now when I go to print the packing label it is charging me $7 to ship! I have never had shipping this high, my s...

Not returned and refunded as saying

I asked for returning the item. The seller was nice and patient to work with me through the process. But somehow my return package was sent back again with a note Postage Due without any price. Of course that was free shipping and probably returning ...

Shipping to American protectorates

Hey guys. I think that many of you ship to Puerto Rico or Guam. Is shipping cost the same like to regular states? I mean USPS First Class or Priority Mail. Someone told me about filling out custom forms, but I'm not sure about it, because it's still ...

eBay return shipping label

Hi all! Quick question or two.Does eBay only use a First Class Return label?What if the item weighs 88lbs, over the 70 limit? Thanks for your time.

Delivery delay, VENT!

I had a package briefly delayed by USPS. Cust opened a INR and it was delivered 3 days later, all good, except for the message I was sent after. You don't need to do anything else.We received tracking information from you that shows the item was in t...

Resolved! FedEx smartpost claims is a fraud and I reported them to the BBB read for more

I can't remember how many times I have been transferred all over the place on Ebay's support phone system lol. They have probably used up an excess of $50+ of wages worth of time so far trying to figure out who to speak to or how to file a claim. Lma...

Package seems to have disappeared after being delivered to the Global Shipping Center, what now?

I shipped a package to the international global shipping center and have confirmation that it was delivered two weeks ago, however, there has been no international tracking added to the item, nor have I received notification from ebay that the packag...

Book Damaged in Shipping

Hello,I had a customer message me to inform me that the hardcover collector's book I sold to him has been damaged in shipping. It was sent in a plastic bubble mailer and I feel pretty bad about it, because there most likely are ways I could have pack...

Resolved! Shipping Label Issue

How do I get the postage amount to not print with the new LabelManagement ? I dont see an option any longer. Is there a "Label Preferences" section I'm missing?The old label management had this option to "not show postage".

ebay returns - what is ebay doing to protect the small sellers here and hold down return?

... from ebay blog "Returns automation. An enhanced returns process will save up to one week of processing time for you and your buyers. eBay may immediately accept a return request by providing a return shipping label to a buyer when you receive a r...

Tracking not displaying Another Glitch

Today’s tracking is not displayed on My EBay Selling Page nor on Sellers Hub Orders Page.Click on add tracking and the tracking number is there, either page.Like to make sure Shippers pick up our packages from their boxes.It’s a pain to copy and past...