Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Russian swindlers and swindlers. He paid, did not receive the goods, received threats.

Seller introduced himself as a Ukrainian girl Yulia. Then he wrote a letter that he Saltykov from Russia. I received the money and refused to deliver the goods if I did not buy 45 more packages for my order. I asked for help, in response, Ebay just c...

95% Upload Requirement for Top Seller

I'm at 96% upload success but occasionally I sell a card or brochure and mail it straightaway with a stamp and a handwritten address. How can I do this and maintain their tracking number upload requirement for best seller?

I think the shipping calculator is glitched in one of my auctions

I just had a user tell me my item didn't ship to his location and then he wanted me to tell him the cost to ship to Texas. I was a bit confused since I ship everywhere in the U.S. So I look at my auction and I see that I have USPS first class selecte...

Resolved! GLOBAL SHIPPING PROGRAM, ITEM STUCK IN ERLANGER

Hi, Anyone know how the Global Shiping program really work?, transit time, etc. I sended a package to buyer (now I know he is in Singapore) using the Global Shipping Program. The Package is stucked in Earlanger for 5 days now, the status is always th...

Resolved! Returned item, but Seller won't pay return shipping

Bought what I thought were noise canceling headphones. Got them and they were a completely different model that didn't offer any noise cancelation. Seller tried to convince me to keep them, but told him I was specifically looking for noise canceling,...

User avatar by Adventurer
  • 2450 Views
  • 26 replies
  • 1 helpful

eBay Seller Protection, DOES IT EXIST?

I sold a set of golf clubs on the October 12, mailed them on the 13th. The buyer filed a claim on the 22nd, left negative feedback on the 24th. No tracking info at this point. Ebay was going to refund the payment on the 25th, so to avoid a strike (pe...

User avatar by Rising Star
  • 301 Views
  • 7 replies
  • 1 helpful

Resolved! Buyer gets FULL REFUND $210 for fake snad AND gets to KEEP ITEM? How is this legal?

As everyone can see in 2nd included photo, I write the word SMALL twice in item's description, I write the SIZE 45 cm 16" inch clearly, and on top of it, I write in BLUE color, that this is a SMALL item and we do not give returns if people think it w...

Is anyone else having problems this morninng opening and printing labels?

I am shipping packages this morning as usual, but my labels will not open or print. Neither will they download. After purchasing, they just aren't there. What gives? I've been doing this for years and am doing nothing unusual today. Is the connection...

User avatar by Pathfinder
  • 274 Views
  • 3 replies
  • 0 helpful

Cheapest way to ship 16 magazines

Hey, I put up a bunch of homeschooling magazines to sell. Listing them I knew they couldn’t ship media mail so put them up in lots of two for $9.99 and planned to ship first class as the two magazines were under 13oz. These were $9.99 free shipping. ...

Resolved! Can i ask a tracking number from seller

I ordered few items from the same seller.But he/she didn't provide me any tracking number and it has been 19 days since the item was shipped.Would it be rude to ask for a tracking number or ask if he/she knows where the items are currently at ? I'm s...

User avatar by Adventurer
  • 2173 Views
  • 2 replies
  • 0 helpful

Resolved! Shipping Barbies with Shipper

I recently inherited my mom's barbie collection and I have some that have shippers. I'm new to the whole Barbie World so my question is: Do I just mail the barbie in the shipper or do I pack the barbie and shipper into another box and then mail them?...

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Return Label Question

Ebay says the seller accepts the return and will send a return label by the 29-10- 2018 but has not sent one

User avatar by Pathfinder
  • 207 Views
  • 4 replies
  • 0 helpful

Fraud and a scam

EBay is it complete fraud it scam its sellers and buyers. EBay send invoices to two International buyers and overcharge them by more than double on shipping charges after the listings clearly stated no international shipping so they let somebody Bid ...

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