Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Important

I want to no how do I send My item off the listing orders 

Resolved! First Class Mail - what am I missing?

Help please, I'm back with another shipping question. And I am completely confused. I'm mailing something 3ozs in a manila envelope (12 x 9 x .5). The USPS website clearly shows I could send it First Class Mail Large Envelope for $1.83 but the eBay s...

Resolved! BEWARE OF SHIPPING ADDRESS

I ran into this situation where I sold an item, I Googled the address to confirm where it was going 18 Boulden Circle Suite 2, Caramatic LLC K18501 New Castle DE19726. And what popped up was a suspicious Address then also Scammers. I notified Ebay an...

Resolved! Has any seen an option to Switch to Advanced Shipping?

@hempgogreen I started I new thread to try to find you some answers. Some are seeing an option to Switch to Advanced Shipping in order to change the label format size. I have never seen this on a PC. Below is a screenshot from a user's PC that looks ...

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User avatar by Visionary
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  • 4 replies
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4x6 Labels printing sideways on eBay - Solution

I spent a little time troubleshooting my Label printing (started printing sideways and in small print). I figured out that when I selected the 4x6 option I needed to make sure the paper size was set to 4x6 as well. Somehow my paper size was changed t...

shipping

only me? some how I didn't add the shipping option to my item, only local pickup. now the item has sold and the buyer is on the opposite side of the country! is there a way to add shipping once an item has sold?? or do I need to cancel the order, ref...

Package not received.

I sold an item, used eBay labels and tracking. Item didn't arrive. I refunded the buyer, who is VERY nice....told me that a USPS Truck was burnt to the ground and was on a tow truck in his neighborhood on the date this his package should have been de...

Resolved! Combined shipping refund question. Please help!

Hello, I recently sold 8 items to one buyer at once. They paid individually for each item immediately before I had the chance to send a combined shipping invoice. I was still able to purchase a combined shipping label. How do I figure out how much mo...

USPS underpayment notice.

I received an e-mail and message on e-bay stating that I underpaid on a shipping charge. The item weighed 4 & 1/2 pounds. I used USPS ground advantage, the item was shipped to Washington state. When I purchased the label the charge was $8.00. The mon...

User avatar by Thrill-Seeker
  • 420 Views
  • 23 replies
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Calculated shipping vs Flat rate (USPS)

Can someone please explain how exactly calculated shipping works. I always used flat rate and 98% of the items I sell/sold weigh under 4 oz. I charge $4.74 for shipping. If the item ships to California I would pay$4.36 (less if I ship closer to home)...

User avatar by Thrill-Seeker
  • 220 Views
  • 2 replies
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