Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How / why can a video games listing have media mail as sending choice?

I've recently gotten back into selling a handful of items here on eBay. Some of the items I want to sell are vintage computer games (on CD) and / or old computer software. I've researched media mail usage and it appears pretty plainly written that co...

Resolved! First Class Mail - what am I missing?

Help please, I'm back with another shipping question. And I am completely confused. I'm mailing something 3ozs in a manila envelope (12 x 9 x .5). The USPS website clearly shows I could send it First Class Mail Large Envelope for $1.83 but the eBay s...

Resolved! BEWARE OF SHIPPING ADDRESS

I ran into this situation where I sold an item, I Googled the address to confirm where it was going 18 Boulden Circle Suite 2, Caramatic LLC K18501 New Castle DE19726. And what popped up was a suspicious Address then also Scammers. I notified Ebay an...

Resolved! Unable to Print Multiple Labels for One Order - Ship Tool Stopped

I am trying to print 12 FedEx labels for an order I received on 12 identical items. After printing the first 5 labels, the shipping tool is now disallowing me to process the next 7. I thought maybe it was a fleeting eBay/FedEx issue and walked away f...

Resolved! Has any seen an option to Switch to Advanced Shipping?

@hempgogreen I started I new thread to try to find you some answers. Some are seeing an option to Switch to Advanced Shipping in order to change the label format size. I have never seen this on a PC. Below is a screenshot from a user's PC that looks ...

4x6 Labels printing sideways on eBay - Solution

I spent a little time troubleshooting my Label printing (started printing sideways and in small print). I figured out that when I selected the 4x6 option I needed to make sure the paper size was set to 4x6 as well. Somehow my paper size was changed t...

shipping

only me? some how I didn't add the shipping option to my item, only local pickup. now the item has sold and the buyer is on the opposite side of the country! is there a way to add shipping once an item has sold?? or do I need to cancel the order, ref...

item number 355953258798

The shipping cost is $134.90 is too much for the buyer.

Package not received.

I sold an item, used eBay labels and tracking. Item didn't arrive. I refunded the buyer, who is VERY nice....told me that a USPS Truck was burnt to the ground and was on a tow truck in his neighborhood on the date this his package should have been de...

Resolved! Combined shipping refund question. Please help!

Hello, I recently sold 8 items to one buyer at once. They paid individually for each item immediately before I had the chance to send a combined shipping invoice. I was still able to purchase a combined shipping label. How do I figure out how much mo...

on line label record not showing up

on line label record not showing up when shipping label is printed, e bay NO HELP as usual

USPS underpayment notice.

I received an e-mail and message on e-bay stating that I underpaid on a shipping charge. The item weighed 4 & 1/2 pounds. I used USPS ground advantage, the item was shipped to Washington state. When I purchased the label the charge was $8.00. The mon...

Calculated shipping vs Flat rate (USPS)

Can someone please explain how exactly calculated shipping works. I always used flat rate and 98% of the items I sell/sold weigh under 4 oz. I charge $4.74 for shipping. If the item ships to California I would pay$4.36 (less if I ship closer to home)...

eBay Standard Envelope - returns shipping is overcharging by 700%

When I ship an item using eBay Standard Envelope, currently the cost is 69 cents with USPS First Class Mail. I offer free returns for these items because the cost is very low, supposedly. When a buyer opens a return and I approve it, it shows a retur...

Carrier refuse to ship item Glendale

Hello i have an item stuck in GLENDALE HEIGHTS, IL UStracking says Recived by EBAY left at Dock. And latest : Carrier refuse to ship item forward ? Unable to deliver. seller cant do anything. What Can i do now ?