Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay Software update Needed !!!

Software change that causes problems and would save Ebay themselves a great deal of time.I an an old vet with Ebay, and been in this type of sales before there even was an ebay. Ebay needs to change there software in the listing process to not reflec...

Seller gives me bogus address in return case

I recently attempted to return an item damaged due to improper packing. I used a prepaid return label from ebay, and the item was picked up by the post office. Ebay registered the item in their system as shipped. However, a week after I shipped it, i...

Paid or free shipping?

Hello Concerns eBay item number:141498321769On one page I see an offer with free shipping, and there is an additional shipping cost on the right page. What does it mean?looks on teh left side:https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2047675...

Media mail option not available in new bulk shipping beta

Besides the issues documented elsewhere with this new page, I absolutely could not generate an option to ship an item (which qualifies for MM) as Media Mail. Only FCP and priority were options, no matter how hard I tried. Had to go back to "Classic" ...

If You Offer Same Shipping With A Cut Off Time...

Keep an eye on your "awaiting shipment". I had an order come in this morning a good 2 1/2 hours (so not the time change) before my cut off time for same day shipping and it was displaying ship by Nov 6th 11:59.

Why In The World Do Sellers Ship With USPS?

This is the absolute worst way to ship. There is no decent tracking, and estimated delivery times are rarely accurate. As a buyer more than a seller, I would always pay more to have my item delivered reliably, and efficiently. If it is mney, why cant...

I Paid For Shipment Through Ebay & Post Office Refused To Accept Because Too Small

Last week, a buyer bought a watch fob from me off eBay. I placed it in a jewelers small cardboard box. About 3" X 3" and wrapped it in sturdy plastic. I listed the correct weight and size (3"X3"X1"). When I took it to the post office, two postal empl...

Shipping Policy vs Money Back Guarantee vs Fraud

Ok, was reading a current thread on the new GD program now applied to all FnF qualifying listings and that had a link to an old thread where trinton@ebay was very active. 49 I think I understand the difference between policy and the GD program, but t...

Multiple item shipping

Ok I'm felling really dumb on something that should be so very simple. I'm listing 6 bowls, I'm trying to set up a calculated shipping by weight for the first item and then add $5.00 for each additional bowl. Very very simple but i'm sorry my mind mu...

Can I create a shipping label on return of incorrect item?

I receive an incorrect item. I opened a return item, detailing incorret item. The seller messaged me and indicated they were getting my correct item back from another buyer and would send me the correct item once I sent the wrong item back. The selle...

USPS Insurance coverage changed?

Browsing the new ebay shipping label page, I notice that the free USPS insurance limit is $50 for all Priority mailings. Am I wrong or is the a decrease from the previous $100 coverage?

Can I collect the items you bought into one box?

hi Can I collect the items you bought into one box?

Resolved! Ebay miscalculated shipping cost on USPS

Please see the information I have copied below. The buyer paid $7.40 for postage, and I am being charged $8.15. Granted it's only a $0.75 difference, but I also accepted the buyers offer and will not receive much after all of the fees. So the size an...

I desperately need help on the right thing to do with item not as described

Purchased an item with shipping comes to over $904.00 I am from the United States, seller is from the UK. The Item arrived, it is a wind up locomotive. Several reasons why it is no where close to what was advertised. But bottom line it does not work ...

Too many deliveries failed

Hello! I live in Taiwan. The postal service is pretty reliable out here. However in the last few years I started to miss the odd package every now and again. Most of the time it's some small cheap item but the latest item was a pretty expensive and I...