Shipping

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Return Shipping Confusion

Hi, I was sold a product not as advertised, it listed dimensions and arrived with completely different dimensions. I have taken photos showing the measurements so there is irrefutable proof the item is not as advertised. The seller has reluctantly ag...

Discussion of 30 Day Return Policy for Seller of Live Bonsai Trees or other live or perishables

I sell live Bonsai Trees. I gave up power seller status back when eBay added requirements for 1 day shipping and other insanities. I am starting a thread in the hope to get a a discussion started among other Bonsai sellers, seller of other live plant...

Ebay india-Customer Care Experience

Hi, I have raised Claim ID : 3616672 for fake item i have received (item id:- 263793145940) from your reputed website under eBay guarantee scheme(https://pages.ebay.in/aboutebay/eBay_Guarantee.html) butinstead of helping me they told me to reship the...

Shipping Labels Print Improperly

Printing on a Dell Laser using Windows 7.The EBAY label looks fine in the preview.Printing on common multipurpose paper the label is fine, dark and as seen in the preview.Here's where the oddity starts; Printing or reprinting on sticky back shipping ...

NEED SOME HELP WITH RETURN SHIPPING TRACKING!!!

So a seller approved my return and provides me a label. I printed the label on sunday and already sent the package on it's way yesterday. However, when I go to the return details page, it still gives me the options to mark as shipped or print out the...

Buyer return scam?

A buyer recently purchased an item from me and claims it was damaged in shipping. He said he had video of him unboxing it, but didn't want me to see his face (first red flag) so I couldn't see the video I had a no returns listed but I decided to allo...

Sorry, I know it's been asked 1000 times, but this is my first time...BUYER REMORSE RETURN

If I have "seller pays return shipping" as my policy, but a buyer wants to return item simply because they bought wrong item, are they responsible for paying return shipping or am I o the hook for it regardless of whether they choose "changed mind" o...

Resolved! Seller asks to return item sold that may belong to his ex-wife as part of on going divorce setlement

I just bought a movie projector from a seller for $2200 +$50 shipping. It is scheduled for delivery tomorrow but he sends me a message this morning asking to call him ASAP and gave his phone number. I decided to call him and he tells me that I might ...

how long does a buyer have too return an item

Resolved! eBay telling me to ship my return but seller says they accidentally clicked approve. What now?

So basically I am trying to return something but the buyer is not having it. Saying they have a no return policy and making up lots of excuses (I received a reproduction game case, they claim I didn't buy the case from them only the game, but the gam...

Resolved! returning an item

I have a shipping label but no way to print it ? What can i do ?

What shipping platform do you use?

... and what to you like & dislike about it? eBay labelsPayPal labelsStamps.comEndiciaShipWorksShipRushShipStationShippoShipHawkPitney Bowesmaybe others I missed?

new app or website functionality for shipping inflexability

ebay now forces you to the ups website if ups was listed and no longer to the ebay shipping page which allows one to select the carrier and shipping speed which may differ from listing. to add further pain the ups website does not allow drop offs at ...

Tracking number showing delivered Ebay asking for a Police Report.

After more than 15 years and a thousand purchases I bought an item from a USA seller shipped from Germany that shows up as delivered even though I havent got it. Already spoke with the mailman responsible for my area and he told me the shipper should...

Resolved! Where to direct buyer for insurance claim verification link?

I apologize in advance if this has been asked elsewhere, but the only reference I found while researching the topic was from a thread a couple of years old. I currently have a claim open with ShipCover. I recently reminded my buyer that verification ...