Shipping

Forum Posts

Sorted by:

Buyer taking advantage of returns

I do not thinks it's fair how buyers are taking advantage of the return Policy. They lie about the item being not as describe just to get their money back. I had a buyer lie about a pair of shorts saying they didn't have pockets when they did. they r...

business return policies-why no separate international policy?

i recently created a business policy for returns. i offer gsp on my listings. when i created the policy i had the choice to offer free returns domestic and buyer paid for international. now i look and there is no international choice just domestic. d...

FED EX LABELS ARE DOWN

Come on guys.

Buyer says Gold Braclet just broke, sends picture of mangled braclet to me

The bracelet was not broken when sent, she says she's a jeweler sent me a photo of it with a link clearly bent and pulled apart. Says "The jump connector must have been open because I was sitting on the couch when I put it on and it just fell off. Th...

Resolved! Buyer request refund for no reason

a buyer requested return for no reason, I need professional a script/message to send them in order to know why they want to retun the item for refund.P.S: since the item is cheap, I can refund the buyer and ask them to keep the item and give me posit...

Resolved! No USPS options when Print Shipping Label selected

I've never had this happen before. Sold an item, so go to "Sold" and click "Print Shipping Label". Usually I get the various options, make sure I've selected what I want (always USPS), and go forward from there -- no problem. But today, for one sold ...

Resolved! buyer wants refund for marks on barbie doll body that was new

Sold Barbie-New-Removed from Box-Never Played with. Buyer starts a return because she says that she removed barbie clothes and there were blue marking on body (from clothing). Says that I should remove clothing from new barbies to make sure there are...

Why does Ebay absolutely hate their sellers? As a long time seller it is indisputable!!!

Why on earth do the Board of Directors at Ebay despise the sellers so much? The rules so favor the buyers, no matter how fraudulent, that it proves the BoD are idiots. I have dozens of friends who no longer sell on Ebay due to this stupidity. And for...

Ebay burning sellers on returns. Buyer got a full return from a badly used item they sent back.

So a buyer bought a $380 item brand new from me. It was a Bike frame. had it for about 2 weeks then filed a return saying it did not fit. Ebay automatically approved the return. I got the frame back in very bad condition! It was used really bad. Was ...

NO custom label fiels in AWAITING SHIPPING in new shipping experience

OK1- would be nice NOT to turn off boards about updates after a few days of comments.2- I keep getting the wrong answer on this - so let's try again. In the NEW shipping experience in AWAITING SHIPPING (not print label), the custom label field DOES N...

Selelrs charging money for FREE tracking numbers

Should this be a punishable offense if they pull this? USPS has provided free tarcking for every service for tyears and I believe it's included with all other domestic courier services now. Even foreign mail often has it as part of the service. I bou...

is drop shipping against ebay policies?

yes I understand that you are putting your rating in someone else's control and that is risky. I understand you might not make a lot of money doing it. All I am just wondering if it is against the rules or not.

Just can't figure out shipping for multiple items.

To be clear, I already figured out the combined shipping thing but that isn't what my issue is. I sell diesel truck parts. When I list an item, I calculate the cost and shipping for that one item, since it can vary greatly with distance + weight. I m...

Buyer hasn't picked up his item

A week ago I sold an item to a buyer and I sent it through USPS. The address of the buyer was a usps facility seems like he has a P.BOX since I searched his address up. The reason was because it said "available for pick-up" The box of course was a li...

Why can't I select a shipping method for my listing? I have never had this problem before

I am trying to make a listing and when I try to select the shipping method I want it does nothing. I have never had this problem before. What am I doing wrong now?