eBay

UPS is STUPID can't find my street

Oh my god, I got a pretty good deal on an item on ebay recently and the seller only uses UPS. Ok well that is bad enough but for years, UPS cannot find my street address. So lo and behold, they tried to deliver to the next street over which crosses m...

Lost package

I bought an item from a seller for 47.38, seller ships the item on June 7th, 2018. Item goes out for delivery 3 days later but USPS claims they couldn’t drop it off and left a slip (they didn’t). I call USPS and direct me to pick up the package at my...

Unclaimed Item - Return to Sender, Unable to Forward

I mailed out a package June 21 and the tracking is showing that it was delivered at the mailbox on June 25. Today, I got the package back with a sticker from the post office saying Return to Sender, Unclaimed, Unable to Forward. The package doesn’t a...

eBay lies. Customer lies. I lose.

I sold an item listed for parts/not working in May. Customer opens a case in June stating "item defective". Yes, that's what parts not working means. I'm obligatred under the new system to issue a returnm label. I do it. I get the item back. Unfortun...

Buyer returns different item, how to handle refund?

I'm just batting 1000 on ebay this month LOL Been a lot of firsts this month, and none of them good. Had a buyer send back an item that he claimed was an incorrect item. I accepted the return and sent a return shipping label through ebay because it w...

No option to cancel a return in the Resource Centre

I requested a return on the wrong item yesterday and wish to cancel it. Apparently if I go to the RC and select the appropriate transaction, I can view the return details and click on a "Cancel this request" link. Big problem.. There is no such link....

Item sent with tracking, last seen was at local post office but never updated

I bought something and got a tracking number from seller.The item is in the post office, and the last update was "arrived at unit"It was never dispatched (out for delivery) I contacted the post office and you know, they are so short-staffed and it ta...

Cancelling an order before it is shipped

I ordered something this morning and I forgot to apply the coupon going on right now. I tried to cancel the order but ebay says it is too late even though the item hasn't shipped. I contacted the seller but they haven't responded yet, I am really ner...

Quick help needed, invalid address, ship or not??

I sold an item yesterday morning. Within an hour, I went to make a label, and there was a message on the page from Ebay saying "Invalid addresss, change". I sent the buyer a message telling him that, and to please check it and change it, but no respo...

Just need to vent

I hate how people use ebay like their local shoprite or walmart. They buy a pricy item and then decide to return it for no good reason. It's like, yes I can waste your time, energy and try your patience. it's allowed.

USPS tracking said item was delivered, but I didn't receive it.

So I bought something on ebay and the USPS tracking said "Delivered, Left with Individual" yesterday. But I didn't get the package. I contacted the seller, seller contacted eBay Customer Support to review this case and ebay decided I won't receive a ...

Return item defective but Appeal did no good

New shipping label screen is causing problems. Anyone at eBay listening?

eBay is defaulting us to use their new shipping label screen instead of the classic. Major problem. The only insurance option Shipinsurance will not insure coins. See below: II. THE INSURANCE DOES NOT INSURE:Coins, bullion, loose diamonds or stones, ...