Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay Customer Service is Appalling ......

I'm sorry to have to say this but Ebay's customer service is absolutely appalling! A buyer is obviously abusing the return policy in a clear case of buyer's remorse to get me to pay for the original and return shipping. I had offered the buyer to tak...

Condition not as described and seller does not accept returns

Hi, I purchased a set of books through an auction 18 days ago. The seller listed them to be in 'Brand New' condition, and had only provided one photo in the listing. During my pre-order enquiry, the seller clarified that the books are in 'Brand New' ...

Software writers for the new label printing page are you serious

This is a joke right, number one there was no reason to change the old label printing page, it was flawless, I know you people need to write new software to keep your jobs, but please if you can't do any better find a different career.

I would like to forward threatening communications from a seller to eBay customer service

It appears that eBay does not have a public email address for customer support. Does anyone know if there is one? I'd prefer to email my issue versus making a phone call.The issue is this: I purchased an expensive item sold as "New Other" which the s...

Shipping to Brazil, warning.

When shipping to Brazil always insist on the buyer paying for tracked shipping, packages with an ¨R¨prefixed tracking number are considered very low priority and up to the last few months were delivered in up to 40 working days. Now the Brazilian pos...

priority mail insurance

I ship all items usps priority mail, when I make the shipping label, if the item is less than $100.00 do i have to add the insurance? I thought I only needed to add additional insurance if the item was worth over $100.00. I called ebay customer rep a...

Cost to ship 1lb package from Canada to US?

Hi - I won an auction and the seller wants to charge $30CAD to send it. It weighs well under one pound, maybe 13oz in a box. I already own this item and that's how I know the weight. That seems so outrageous. What is a reasonable cost to send this pa...

Resolved! buyer not taking delivery from shipping company - scam?

I sold a riding mower to a buyer in Tennessee for $2K. I am in Michigan. The buyer promptly paid in full on Paypal and arranged with a shipper/trucker in Detroit to pick up the mower and delivery it to him. The pick up was made, and I have photos, li...

Resolved! Can you take me a question, please?

I live in Brazil and I want to buy an iPhone that is in this black friday promotion, but I am in doubt if the sellers are reliable because the price is almost 3 times cheaper than in my country. Can someone help me?

Resolved! Shipping on first class?

Is there tracking on first class mail? Thanks

Resolved! EBay shipping higher than mailing at post office???

I printed a shipping label thru eBay yesterday for an item weighing 1 lb, With my discount, I was charged $9.19, which I thought was too much, going from KS to NC. So I went to the post office & asked what they would have charged me. That price was $...

USPS stuck on "Shipping Label Created"

I shipped a package on Wednesday 11/21 and the tracking information still shows: "Label Created, not yet in systemA status update is not yet available on your package. It will be available when the shipper provides an update or the package is deliver...

VINYL RECORD BOX SET - SHOULD I BREAK FACTORY SEALED POLY JUST TO REPACK ALBUMS???

I know best shipping practices dictate placing album sleeve outside of jacket but tucked in the poly bag.I have a few classical box sets from mid 70's that are still in there Original Shrink Wrap! and the last think i want to do is open them now, aft...

Return and re-delivery

Greetings to see how they help me I made the purchase of a perfume which turned out to be fascinated. make the request for return for reenvolso but it turns out that the country that came the package transporters do not wear perfumes now I do not kno...

Bulk shipping glitches becoming a problem. Is there a work-around?

Sometimes, when I generate labels in the bulk shipping tool, the loading screen glitches when it's trying to open up the SCAN form/Label pages. It has started happening quite a bit, and I am having to go in and reprint a TON of labels, one by one. No...