Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Item listed with shipment via USPS. How did buyer select UPS? What do I do?

Sold a listing with free shipment via Ground USPS. When I went to print label for shipment I was given the following message:"We left out the following orders where the buyer didn't check out with USPS. If you would still like to ship with USPS conta...

Buyer paid, 8 hours later wants to cancel

I accepted on offer on my listing at around 2 pm today. They paid less than 30 minutes later. I got a message around 10 pm saying “I’m sorry but please cancel my order before you make the shipment.” My first inclination is to just reply “No.” and let...

Can't print return label?

I returned an item and it said 'print shipping label', but my browser crashed and the seller already refunded me, so now when I click the print label in the message I end up on a page with no option to print a shipping label. Is there any way to get ...

Resolved! Software

Has anyone done business with this seller? He's selling the Final Draft 10 screenwriting software for $49.99. I bought. It said I would get a disc. A week after I bought, he sent me a download version, claiming the registration and copyright were inc...

received damaged item, provided docs for UPS claim, had item repaired but still no resolution

Hello, to all and thanks in advance for yuour help... Here's my dilemma. I purchased a sewing machine and paid shipping for the item. It arrived UPS damaged internally (no outer box damage) just broken parts inside the machine. So, I contacted the se...

Never received Item

I purchased an item and the shipping charges were $50 but I never received it. The seller will not provide me with a tracking number and now says I can get a return but are going to keep $90 for the shipping charges.... Has this happened to anyone el...

Gift Card money vainished?

I bought an item with a $100 gift card and $125 dollars off of a credit card in order to make the total, However it malfunctioned and I returned it. However, I haven't recieved the $125 dollars back in paypal or my credit card and the Gift Card seems...

My item not received yet

i havent receive my goods

Did not charge enough for shipping, How will I be charged for the difference?

I recently sold something and it was more to ship that I expected- I am fine with that. I am just curious on how USPS is going to charge me since I did not pay the difference at the post office. Thank You!

My buyer has stated item isn't as described, I don't agree. What now?

So I sold my jacket on eBay. When listing eBay gave me a tiyle,I added photos of my item and described it. My buyer has received the item and isn't happy be wise my title states Sherpa lined (this was an honest mistake, aided by ebay) all the photos ...

Resolved! Am I supposed to return an item after a refund is complete?

So I recently purchased a video game off Ebay where the listing stated the season pass was included with it. When it arrived, however, I discovered the code had already been used. I requested a full refund since their description of the product was i...

Refunding buyer after the issue was found?????

So 4 days ago I got a message from the buyer says the product I sold him is not working. We were messaging each other back and forth to fix the issue. I was immediately able to find the issue and recommend a fix but the buyer stopped responding. What...

Getting a return notice from a buyer and not receiving your item

I want to make this thread to people so that i could share my story and maybe help others with similar problems. I have recently sold an item and sent it off with tracking and signed, the item delivered fine and i had no problems for about a week, af...

USPS Redelivery driving me crazy

I was supposed to receive a package August 31st but my rental office was closed for the holiday so it updated and said they would deliver next business day. I didn't take action on a request since the update made it sound like they would redeliver it...

USPS Not Scanning Packages and not being delivered

Hi guys the USPS has being give me a lot of issue and its not the first time i have had to reship up to 2 times and some times after that still give a full refund ebay is not on my side and the USPS when i ask them to scan for me the lables and a rec...