Shipping
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Forum Posts

Buyer claiming damaged and missing item 2 weeks later

First time posting here, I'm new to all of this. Sorry for any errors. I recently sold a fairly expensive item ($200+) that was delivered mid-November. The buyer signed for the package. 2 weeks later I'm receiving a claim that the item was damaged. N...

Help on next steps.

Sold buyer new sealed item. My listing on this item says no returns accepted.Immediately after sale buyer asks me if I have any more, which I said yes, and could do a discount on multiples. He said simply "thank you".Next day after buyer receives, op...

User avatar by Adventurer
  • 368 Views
  • 6 replies
  • 0 helpful

Selling & Shipping Issues

I'm strongly considering selling my stuff on EBAY. But here are my problems: A) I cannot print shipping labels from my ANDROID cellphone bc it doesn't allow that & I don't have a printer at home; (I got burned from Mercari over this very same issue! ...

eBay overcharging for shipping through GSP?

Hi ladies and gents, I have been involved in the Global Shipping Programme for a little while and have successfully sent items to a variety of countries in and out of the EU. I have recently sold a jacket for £13 and postage was set at £5.75. The buy...

Item shipped from China but listed in US!

I purchased an item that was listed as being in NJ. US - after waiting two weeks I contacted seller who informed me that item was shipping from China and to expect delivery in two weeks. I needed item before that which is why I purchased from this pa...

User avatar by Adventurer
  • 181 Views
  • 2 replies
  • 0 helpful

Resolved! Ebay being wacky again... or seller... What now?

Hello everyone, Got in a sticky limbo recently with my latest order. It's OK now but who knows what's gonna happen next? So, 1) I found several interesting items at a seller's (they're from Portugal) storefront. 2) Asked through "Contact seller" if t...

No FVF refund after closed case. Buyer was refunded with the money, but seller is left with fees.

Ebay has ZERO risk and ALL the benefits. I did not check Ebay for 8 days after I shipped (and provided tracking) the item. In the mean time a case was opened AND closed, even while tracking was provided. As I did not check messages I did not know. Eb...

User avatar by Explorer
  • 218 Views
  • 3 replies
  • 0 helpful

Retur item

The time frame the seller is expecting the product which is from 7 th December is not possible.whst should I do

User avatar by Adventurer
  • 195 Views
  • 3 replies
  • 0 helpful

When Ebay approves return what return shipping method is used by buyer?

Hi,I recently sold an item in which was listed as 30-day 'free returns'. The item was mailed Priority Medium Sized Flat Rate Box. The buyer requested a return and EBay automatically approved the return (I suppose based on my offering 30 day free retu...

Need help on how to ship a heavy printer 71.2 lbs

Can anyone help me with the best method of shipping a heavy printer..it weighs 71.2 lbs. I have never shipped anything so heavy and I don't know freight works. I always use USPS but I am thinking UPS or Fed Ex might be better. Can anyone give me some...

Return Request...How long should i wait?

So, a buyer recently opened up a return request which i did not agree with. I asked ebay to step in after enough time has passed and of course they side with the buyer. Now they ask the buyer to retuen item, but its been three days with no response. ...

User avatar by Pathfinder
  • 5135 Views
  • 14 replies
  • 0 helpful
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