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Forum Posts

(Returns) Having Ebay to step in link broken???

I bought an item from a seller. I opened a return case and so far we've haven't come to an agreement. It's 8/21/2018, however I do not see any link or anywehre to have ebay step in and help. Normally it is there, but I don't see anything. Is there li...

Resolved! HELP with a potential Cheat: Refund after 30 days?

Buyer purchased an item from me on July 14 they received it on the 16th of July. They just emailed me that there is a problem with the batteries not working. They did not open case as not as described not a return request. Feedback score of 18 only 7...

West Virginia is not available for Rate Tables...

As per title - it appears that selecting West Virginia is just not possible in the rate tables for shipping. Unless "Virginia (West)" as a subselection of Virginia is supposed to cover it... which would be strange considering 12 smaller states by pop...

Clarification needed for the phrase "free local pickup" and "local pickup only"

As a buyer, my question is as follows: When a seller lists an item as "local pickup only," does this necessarily exclude having someone or a company pick up the item for you? Specifically, I am interested in a piece of furniture. There is no way I ca...

Resolved! Buyer claims item has been returned though I never received

The buyer purchased an item from me and shortly after I shipped it out changed her mind. I told the buyer to refuse the item when she received it. After a little over a week I'm still waiting for the item. She's sent about 10-15 messages so far and h...

Buy it Now- Combined shipping Problem

I had a problem this weekend when a buyer tried to buy all of the china I had listed in 3 separate listing. They asked for combined shipping and I calculated the combined shipping - it would take 5 boxes to ship full set of china - . But, the Buy it ...

How do I send an offer to a buyer?

Hello,I`m planning to expand my business on Ebay and decided to allow international customers to buy from me. I personally drop ship all my products and I would like to know how and where exactly do I send my package to kentucky warehouse to be prepa...

Buyer being unreasonable about return... Need feedback.

I recently sold a camera lighting set. It is an older set, used and untested. In the description I stated that it hasn't been used in some time and worked fine back then, but that I have NOT tested it and make no promises as to whether or not it work...

Awsome experiance on EBAY seller scam

So yeah bought a video card on here and then when I get it the seller had forced open the top to put new thermal paste on it. Also the seller sent the item wrapped in bubble wrap and tape and no antistaic protection to be found. When I get the item t...

Damaged shipment.

I just heard from my customer that the item arrived damaged. He sent pictures of the box and damaged item. So my question is, how do I file a claim with USPS? Or does the customer have to file the claim? Thanks

Buyer had wrong address as confirmed paypal address

I had a buyer file a claim that she didn't receive the item, but ebay sided with me because the item had tracking showing it was delivered to the confirmed address. The package later came back to me, so I issued her a paypal refund for the amount min...

Resolved! Returning an item through a forwarding company

Hi all, I got an item which is the complete opposite of what it was described to be. Women item, instead of men, gold instead of sliver colour, 18 mm instead of 20 mm Daniel Wellington watch band. Anyhow, I feel scammed but want to fix this calmly. T...

Cheaper shipping for lots?i

I usually use USPS priority but need to get rid of 100’s of things. Would like to make lots of them but postage is prohibitive. At this point don’t care about profit but don’t want lose shipping. Being in poor health, and old, worry everything will e...

User avatar by Trailblazer
  • 234 Views
  • 10 replies
  • 0 helpful

Speedpak tracking (A tracking number was provided.)

It's been 10 days since my purchase has stated "Order Received"And Tracking number provided..It hasn't moved at all according to ebay tracking, or parcels. Is this normal for international shipping with SpeedPak?Thank you in advance for your help and...

User avatar by Adventurer
  • 659 Views
  • 1 replies
  • 0 helpful
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