Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Attempted Delivery Israel

Hi, we sold a rather expensive dress to a buyer in Israel. We have never had a problem with deliveries via USPS First Class International shipping to that country. She bought the dress May 4. On May 14 and May 15 the tracking stated "attempted delive...

Seller returned junk

It finally happened to me. A buyer returned junk earrings instead of the beautiful Weiss pin and earrings set I sold her. I'll fight it best I can, but do the buyers really always win? Any suggestions?

Final fee on all ebay packages

I live in Bosnia and Herzegovina, and all of us here are experiencing an additional fee on all packages from Ebay and all the other sites we order from. They referre to this shipments as "packages from China" (even though some of them are not) and th...

Customer's Abuse of eBay's Return Policy to Force the Hand of Seller

I want to preface this by saying I am a college student, I am not Apple nor American Eagle. I don't have money laying around... that's the entire reason I am on eBay in the first place. I am selling that which I can do without so I may eat and/or pay...

"Free Returns" for customers that select wrong model...?

This is getting pretty frustrating. This is definitely a coincidence but since we began offering free returns, customers have been selecting the wrong model for their phone. For example, just this past week, I had 4 customers want an iPhone 6 skin bu...

Resolved! Modifying USPS Priority Boxes

Correct me if I am wrong, but this is allowed as long as the box is NOT flat rate? I plan on using the 1095 box. I have sneakers (in their original box) to ship, and I think the size of the package will need to be around 15x8x5 (something like that),...

Resolved! i will never sell on ebay anymore

Hello, i sold iphone 6S plus locked to AT&T (Fully functional for parts only because its locked to AT&T and without option to unlock)some one from Ukraine bought it and i paid 50$ for the shippinglooks like he tried to unlocked it but no success so n...

Most Efficient Way to Ship SD Cards (One at a time)?

Hello, new to the ebay forums. I have about 35 Mini SD Cards/Adapters, the same size as a regular SD Card. Because Mini SD Cards (not talking about Micro SD Cards, those are much smaller) are uncommon, I have had previous success 128Mb Mini SD Cards ...

Why doesn't ebay pass along its tremendous shipping discounts to help sellers mitigate losses?

Since ebay is forcing its sellers into obscenely one-sided pro-buyer return policies that inevitably result in tremendous shipping cost losses, what possible reason can they have for not passing on their tremendous shipping discounts to help sellers ...

Disappointed in new shipping page!!

I'm tired of having to revert to the Classic shipping page everytime I need to ship an item & create a new label. The new shipping page is very frustrating. I prefer the older page that allowed me to see all of my shipping options on one page quickly...

Tracking shows item returned to seller's home city - ebay refuses refund to buyer.

Looks like eBay is treacherous waters for buyers as well as sellers. Buyer buys toaster. Seller prints a shipping label for a priority mail envelope. Many days later, tracking shows item "delivered at front porch". However, there was no package at bu...

Resolved! Seller Accepted Return, Already Issued Refund, Has Not Provided Shipping Label by Deadline

Greetings all! I recently purchased an item that was not as described/damaged and the seller granted the return about a day or 2 after I asked for a return. I then received the following email from eBay: Seller has approved your return request. You s...

Buyer wants item shipped to a different address

Buyer wants item shipped to a different address. Am I protected against Item Not Received claim if I do that? Even if I would protected in Ebay, could the buyer go through Paypal and file item not received claim? The buyer's zip code is different for...

Global ebay shipping

Hi, I have a question about global ebay shipping. What does it use, couriers or mail? Meaning am I gonna get my package delivered to my door by a courier or will it come to mail and I will have to pick it up myselt? Can I choose? I am asking because ...

Resolved! Package showing as delivered but was sent to the wrong address. Seller says I need to file claim

Hopefully someone can help me with this problem. I recently purchased an item off eBay. The seller shipped the item quickly with priority mail. The package was scheduled to be delivered yesterday, August 15, 2018. I checked the tracking page on USPS ...