Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Am I just out of luck and money here?

I bought a bluetooth communication device for a motorcycle helmet, about $270. Seller shipped Fedex ground with no signature confirmation.Tracking shows item delivered yesterday at 2:30PM. I was home waiting for it, and Fedex never came. Fortunate fo...

seller provided incorrect return address/shipping label

I received an item not as described.I filed thru ebay and a return shipping label was provided from seller thru the ebay system (pretty standard I think)However when I went to track it today to see if it was delivered, it show as undeliverable (wrong...

Fedex is NOT delivering item & changing delivery dates

I'm the buyer on this one. I ordered 2 small items for a seller on 11/27 (free shipping) and it said expected delivery date was 11/29. Seller shipped them on 11/29 and expected delivery date changed to 11/30. So far not an issue. On Saturday, 12/1, t...

Package sat at USPS for 9 days

Ordered an item from another ebay seller on November 21st. The seller printed the label and it entered the USPS system the same day. The package was scanned at USPS Indianapolis November 23rd. I'm in Northern Indiana. I watched this $100.00 item do n...

Making item shipped

Est delievery date I received in myemail when I paid for item said dec 10th but seller has not marked my item as shipped and has not responded to any messages about me asking if they have or when will they ship.

International Buyer Claims INAD for Fake Item and Wins Even Though I have a Receipt of Purchase

I don't understand!!! I had a buyer purchase a pair of UGG gloves from me and I sent it GSP. The buyer receives the item and opens a INAD and claims the item appears fake. I have been on ebay since 2001 and I sell a variety of couture/designer new wi...

Buyer Refunded by Ebay but buyer has not sent item back, a little unfair

Hi, Ebay refunded buyer even though I had messaged the buyer (through the dispute resoluton process) a return address and asked why the item needed to be refunded, there was no response from the buyer so Ebat decided to end the dispute in the buyers ...

Resolved! Listing stated fast and free but shipped FedEx smartpost

I am really **bleep** that the sellers listing stated fast and free and should have been delivered today. With the blizzard I expected some delays but seller did not ship until yesterday(I ordered it on the 10th) and it is being shipped FedEx smartpo...

eBay allows buyers to return wrong items and buy anything at half off

According to eBay. The most you can charge a buyer is a 50% restocking fee. No matter the condition of the item they return, or even if they return the wrong item. We speciffically asked an eBay rep what our recourse was if we sold a $5000 rolex and ...

Just listed a product, USPS Parcel Select was not shown as an option under Economy services.

Just listed a product, USPS Parcel Select was not shown as an option under Economy services. Not good. Some items are too large to go via priority.

Hope Ebay taking into consideration that Post Office is being closed tomorrow Wed 12/5.

Just saying as tracking times will be off and many sellers will be unable to ship in the 1 day handling time. @Anonymous

USPS SHUTDOWN WEDNESDAY DEC. 5TH FOR NATIONAL DAY OF MOURNING

From the USPS site this morning:https://www.usps.com/national-day-of-mourning/welcome.htmUSPS Suspends Regular Mail DeliveryPresident Donald J. Trump has declared December 5 as a national day of mourning, calling on Americans to remember the vast con...

Ebay's address policy is worthless

Why doesn't ebay allow you to check your address prior to shipping items like a normal mail order system? Im probably going to have to go to my old apartment and kiss the manager's ass to get my shipment.

Multiple bad buying experiences lately

Seller indicated 2-3 business days shipping. It's been 5 business days and they are not even responding to my emails. Feedback indicates the same problem with other buyers. WHY ARE THEY ALLOWED ON EBAY?

Help ASAP! My item is being returned where is tracking number?

One of my buyers bought a used item that I described as used and had some scratches from regular use. I also posted pictures, offered to answer any questions, and offered to provide more pictures. The buyer did not contact me st all and only won the ...