Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer accuses of deception but refuses to return item

Buyer's first communication said fork (in set of two) was damaged and that defect was delibertly hidden in photo and not mentioned in description. I immediately denied any intention to hide and immediately offered a full refund including shipping eac...

Item Received Broken, Seller agrees to return, but will only send label if I pay the return shipping

Item # 392170973944 Seller agrees to return, but wants to charge me for return shipping on the item that was received broken. How do I handle this with ebay?

As a new seller I chose wrong shipping method

Hi,Please help with info!I am new to eBay and selling from outside the US. From UAE, where I am located, FedEx costs 200$ to send a pair of shoes to the US. I will be sending using EMS International Express. Also has tracking number and all. But as t...

Global shipping and USPS

Hey so I agreed to send via global shipping program. I printed a label and when I went to USPS to ship it, they said the weight wasn't accurate and required me to pay more. Wlel they recreated the label and put on a standard tracking number and now m...

Merchandise is damaged/defected missing control module

Just came back from Porsche of Bethesda, Maryland, asked if the defected/damaged "Bi-Xenon headlight ballast assembly" can be fixed. There answer was "NO" to the ballast, but notice a key element is missing which is, Valeo Headlight Control Module, X...

Shipping costs

Confronted a seller on an outrageous shipping cost. Was told it was ebay's standard based on location and size of box. I find very hard to believe. $35.00 for a 10x10 box shipping out of New Jersey to another state in the US. Baloney!!!!!

Nicht erhaltener Artikel

ich hatte wegen eines nicht erhaltenen Artikels (Fahrradsattel) einen Fall eröffnetauf diesem Weg mit dem Verkäufer kommuniziertund den Fall wieder geschlossen (26.10.) nachdem der Verkäufer erneute Lieferung angeboten hatte.Der Artikel ist aber bis ...

user

I never received Microsoft Project 2019 Professional License Key 32/64 bit 1 PC that I order from this subject listed above prier from yell removing them from your site. My item number is and they did received my 11.99 payment. You can reach me at

Resolved! eBay is NOT refunding my Money for Global Shipping Problem

I have made several calls to eBay Reps and also to PayPal. After a Global item sent to Italy and buyer took out a case, stating item was "fake"???? Showed pictures of ring on some type of gadget which was reading that the gem inside the ring was not ...

Por que si tengo un articulo que dice envio gratis, tengo que pagar envio ??

Gane un articulo en una subasta que decia envio gratis, pero a la hora de realizar el pago me quiere cargar 8.99 de envio economico.

USPS scanning particularly bad this year

So, some months ago we probably all noticed that USPS "downsized" their scanning so that we can no longer see most "legs" of packages' travels, and I for one think the reason is pretty obvious (why reveal when a package is doing whackadoodle loop-de-...

Compras

Carissimos boa tarde, Não sei se devo continuar a confiar em vocês, já passam 3 meses, que estou a espera dos meus itens, até neste exato momento não chegam.Estou bastante aborrecida e chateada com os vossos serviços.Preciso continuar a fazer minhas ...

French phone number autocorrecting?

Hi. I'm trying to set up a french address (using a parcel fowarding service).However, the phone number that's listed starts with a zero. Whenever i try to enter the phone number, the ebay form automatically removes the zero.Any idea how to get around...

Merchandise is damaged/defected missing control module

Buyer hasn't received item

I got a message from a buyer that they hadn't received their item. The tracking shows it is still in transit although I shipped it out on November 17th. If I advise the buyer to open an INR case, because I shipped it to the correct address and the tr...