Shipping

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Is this normal routing for a package?

I recently bought an item from a seller in Southern California. Seller shipped on the 9th and sent me a tracking number stating I would receive it by 8 pm on Monday the 13th. When I checked the tracking record this morning it shows package was sent f...

Shipping of item to Hong Kong SAR.

I ordered one set of Milwaukee FUEL M18 2736-21HD 18-Volt 8-1/4-Inch Cordless One-Key Table Saw Kit from a seller on eBay on 5.8.2018. Today, a message from GSP eBay, informed me that the Saw is not allowed to be shipped to Hong Kong, SAR. The seller...

Ebay Case on People's Court on TV right now

Will be interesting to watch and see how a TV judge would handle an ebay dispute.

Resolved! USPS misdelivered package I ordered to a different state. How screwed am I? Is refund possible?

On 7/22/18 I ordered an item from China. The seller provided me the tracking number UM602830815CN. When I bought the Item, I had entered my address which is in NY (both eBay and paypal receipt confirm this). on 8/4/18 the package arrived to ISC NY. T...

Question on Buyer Shipping Options for Label on Free Returns

I currently offer free return shipping on some items. Items are shipped via First Class Mail, and the return label provided to the buyer is also First Class. Easy process and all is well in the world. My problem is for fall and winter sales. I sell c...

Resolved! Problem with buyer?

I had listed a reference book and had someone make a low offer that I refused. Then decided to put 3 reference books for same subject including the first one. She made offer and I counter offered and she bought. Tonight she emails me and wants to kno...

USPS "Delivery Instructions" Package Redirection Option Aug 2018

Stumbled upon a USPS feature while checking a tracking number at USPS.com Have no idea how long it has been there on that page, but the documents appear to indicate it has been a USPS option since 2015, in addition to traditional Change of Address (C...

USPS_Tracking_Delivery_Instructions_ss_081318_annotated_800x764.gif

FORCED RETURNS ON SELLER WHEN SELLING AN ITEM AS IS FOR PARTS NOT WORKING DEFECTIVE

Sellers, Beware even if an item is sold AS IS for parts not working a buyer can still have eBay ram rod down your throat a return when they claim and item was received not working !! Well Duh, It was sold that way for parts !! Buyers are smart and th...

Resolved! Why eBay is the only site not taking responsibility of buyer shipping address?

I printed shipping label ONLY on eBay. But seems like ONLY eBay doesn't check buyer shipping address. There are many free tools out there eBay can use to verify shipping address. When heavy item got shipped and returned with invalid address, it is se...

Fed Ex shipping

Hello everyone. I haven't sold on here in a while, and this past Friday (8/10) I sold and shipped a large item and used FedEx for the shipping. I created the label, and it's my understanding that I will be billed the shipping to my ebay account when ...

Resolved! Uploading tracking numbers?

Could someone please explain to me why Ebay is making sellers upload tracking. Is this just for sellers that don't print their labels on Ebay or is it for everyone. If it is for everyone then my question is WHY? The tracking is already there when you...

Resolved! Return Label Question

While in the process of approving the return, eBay also showed a screen where they would provide a label and my account would be changed for the label. Though, the label was a USPS $2.66 1st class label. I originally shipped the item via UPS Ground a...

Resolved! Seller increased postage fee day before auction end.

I was watching an item for almost a week, then bid on it the last day of the auction. No one else bid on the item. After winning, I noticed that the seller had increased the postage by $1.59 in the last 24/hrs (or less) of the auction’s end. Is this ...

Buyer requested cancellation, refund pending?

Hello, At the request of a buyer I cancelled an order. The cancellation & refund is still pending after 5 days. I tried to refund my buyer through paypal, but was unable to Have any of you dealt with this before? Any help would be greately appreciate...

Buyer wants to cancel but item already shipped

I sold an item via Buy It Now and buyer paid right away and I shipped the item the next day (yesterday). Today the buyer emailed me that they bought my item by mistake and wants me to cancel the order. We are talking a pretty expensive item with $50+...