Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

ebay VIOLATES MULTIPLE POLICES LET BUYER STEAL ITEM refunded buyer I got nothing back PLE

1 buyer emailed said authentic gucci bag smelled like smoke, it is smoked ceadar closetbuyer admist to altering modefying by washing saturating bag and spraying with a so called protective spray, admits the bag is perfect not a mark on it! all in ema...

NEW SHIPPING LABEL PAGE - Ebay has a Very Large SALES PREVENTION TEAM doing design work!

I am a small volume Ebay seller and have been since 1999. I'm probably not the kind of seller that Ebay feels obligated to care much about - but that's ok. I'm little, they are huge. They can do whatever they want and there isn't a darn thing I can d...

Resolved! Buyer who is fabricating or overstating flaws to generate return

So I got a buyer who is fabricating or overstating flaws to generate a return when I didn't offer returns. From the minute the buyer purchased the item they messaged me to cancel the item and then changed their minds about 5 times to keep or cancel. ...

Unreasonable Shipping Charges --

I originally posted here but was scolded for bringing up an old thread and encouraged to start a new thread: https://community.ebay.com/t5/Archive-Shipping-Returns/Unreasonable-shipping-charge-dispute/td-p/3019989/page/2 The topic was Unreasonable Sh...

Thoughts on shipping items without original packaging to save postage.

So I really dislike shipping overlarge item such as train sets or old games that requite a large flat box. I have to find or construct a 4 foot x 3 foot x 4 inch box and then the shipping is usually rediculous expensive - not for the weight, but for ...

Shipping Fee Exemption - Free Matter for the Blind or Handicapped

RE: Post Office Special Mail Handling Regulation 703.5 One out of every five Americans, some 50 million individuals as well as all the organizations that support them are eligible to both send as well as receive eligible materials under Free Matter f...

Resolved! shipping insurance

If shipping something worth money and want to add insurance does that come out of my pocket, or added to the shipping? Or split the cost?

slow USPS shipping

I can't believe that an item shipped on a Friday morning to same state location is not delivered on Monday....Amazon gets preferential treatment with shipping. And eBay expects us to honor the expected delivery day and even ask the buyer if they rece...

Returns query

HiI havr placed a return requestIt shows me option to print labelByt when i print, it just lrovides address Can youplease help? I am new to States and am returning here for the first time.

Shipping to China - address in Chinese - question

Hello,I just sold an item to someone in China, which isn't an issue. However, and this is a first for me, the address is in Chinese(symbols) with the exception of what I assume is the zip and the country. When I go to print the shipping label, it acc...

Resolved! Want to offer free shipping to USA / Canada but keep other countries as calculated.

Hi all! I have a listing that I would like to ship to US and Canada for free while keeping all the other countries as calculated. Is there a way to do this? Or can someone point me to a specific flat rate that would be fine for shipping a 3-ounce pac...

return shipping label has tracking number that doesn't work

I recently returned a faulty $40 item. The seller gave me an amazon return shipping label, it had a tracking number and was officially set up on eBay so I thought it would work like any other shipping label. Checking the tracking number now, I see - ...

open cases for item over5months and 23 days

I have someone who bought 2 laptops from me in march 27 and on september 19 and he went on Paypal and open a case, started the item was as described and request $120 as aparial refund. I wonder to know if anyone has ever get a request like that, plea...

Item not recieved USPS lost it eBay blames me for it and issues refund

I sold a DVD, uploaded the tracking information within 24 hours, shipped the item within 24 hours, it was picked up and scanned within 24 hours, unfortunately USPS "loses" the package somewhere along the line, eBay blames me for "didn't receive valid...

Buyer fraud

Sold an item and buyer sent an email saying it arrived without a major part, the ballst. I emailed the buyer back through my messages and stated that I personally tested the ballst and it was there and I requested photos of the " non existant major p...