Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! How long does it usualy take a package to reach Hawaii from Cali?

Order was placed Aug 8 and package was shipped next day by UPS.Aug. 16, the package was transferred to USPS in Cali. for final delivery.On Aug. 24, buyer opens an INR and says once USPS took over tracking stopped.Contacted USPS and got a reply on Aug...

Resolved! Does this buyer deserve a neutral feedback?

Hi guys,So this is the first time I’m considering giving a neutral feedback. All others I’ve left so far have been positive.Anyways, I sold this computer to a buyer. He said it wasn’t working, so I asked him how? (Because it was working 100% before I...

Resolved! A quick question on shipping metrics.

My shipping policy is within one business day. If I sell something on Monday I am obliged to get it out by Tuesday. But what if I sell it on Sunday? (which of course is not a business day). If I don’t actually get it out the door until Tuesday instea...

I don't ship International buyer says in OR ship item and now wants return and have ship to china

I sold a lot of old vintage lighters (77 of them). I don't ship international. The buyers address was in OR which I shipped priority. Now, the buyer is contacting me saying his america friend is returning them and he would like me to ship to him in c...

Problem with buyer's address went away when switching to Classic Label Printing

Interesting thing this morning -- I went to print a label through the hub, and a red notification came up saying there was a problem with the buyer's address, with a place I should click to fix it. A dreaded situation, but I figured I would switch to...

Huge top rated issue

I am seeing tracking not updating on only some of my items on eBay, but every package was scanned and shows shipment on time on the USPS website tracking. It seems like eBay gets delayed tracking info from USPS which then counts as a late shipment on...

Can anyone please help me? Parcel still has not arrived for almost a month after I paid

Hello I purchased an item from a seller on July 31st And they WERE supposed to be from the USA but apparently my item shipped from China (!) I thought, okay whatever it’s just a backpack. And first of all they didn’t even ship for almost a week and m...

HELP! Newbie from Bahrain

Please help. I can’t figure why even my registration is from Bahrain, the shipping origin is still coming up as United states!

Product not delivered

Well, you did not give me any satisfaction. I'll ask the last question. As you say the clock was delivered. I want the name of the person who received the product on the spot. If you do not give me this information, I will complain to PROCON, I give ...

Shipping Costs from Venezuela

Hello fellows, As you must know, I send products from Venezuela, so I use the International Shipping tool that is on ebay since we ship worldwide. My concern about this fact is that I don't know if I can calculate the shipping costs from Venezuela. C...

Resolved! Buyer claims did not receive shipment wants refund, tracking says delivered

I"m not a profession seller . . . strickly small time household excess trying to unstuff our small home a little.I don't have a lot of transactions but have been on ebay since year 2000So most my items are one time - not replaceable by me, items! I m...

SELLER ON EBAY SOLD ME FAKE SHOES

I have had a horrible experience, I have been buying things on Ebay for years and this is the first time A SELLER CHEATS AND SOLD ME ADIDAS FALSE SHOES FOR ORIGINALS.This pair of FALSE SHOES cost me $ 94.99, when I realized this, I contacted EBAY and...

No account tab

I can't find the account tab under my ebay (while in the ebay app or in chrome)i need it so i can set up combined shippingthanks

I put my package in the wrong name and now my post office sent my packages back. What do I do?

Hello, I bought 3 packages off of eBay the other day but put them under the wrong name. Now my post office sent them back and I don’t know what to do. How do I get them back?

Paid for priority, shipped media

I purchased a textbook Jan 8. The seller listed the shipping as priority, so I selected this auction to help ensure it would arrive timely. The estimated delivery was Jan 11-16. I discovered the seller shipped the item media mail when it didn’t arriv...