eBay

Buyer says they never received package but...

Buyer says they never received the package I sent that was marked delivered by USPS. I used priority mail. It was marked delievered but they say they never got it. They said have cameras on the front of their house that never showed a delivery. I hav...

Fees on additional shipping methods?

I thought I read on ebay that there is not a fee charged on additional shipping methods other than the first choice for the buyer which is first class for me. Does anyone know where I can find this information?

Buyer provided wrong address

A buyer messaged me saying that the package I sent to them 2 days ago is being sent to the wrong address. I don't know if it is an old address or a typo but they want to know how to fix it. The package is set to arrive tomorrow evening. Is it possibl...

GSP - package under review for "potential prohibited items"

Hi, I've just sold a Huawei smart watch. I didn't realise, but it looks like it's gone onto the GSP from the UK (I just thought I was sending within the UK) I've had an email saying that it's under review - I've no idea why, it was a new, sealed item...

Who knows what to do if an original, new product has a different size than the size on the label of

Who knows what to do if an original, new product has a different size than the size on the label of the package?I can't open each one of them to check because they would look like "used items". It's impossible to fold and package them again perfectly...

Where is my shipment?

I am the seller about 10% of items sold still show in transit. some of them were shipped months ago all with tracking numbers sold within the USA and thru fedex and US Mail. Where are my packages going? And why are the customers not upset, or complai...

USPS Disappointed, My lesson in shipping 1st class

I should have known better. First off I have been a seller for about two years (100 percent feedback). I made the big mistake of thinking I could ship about 16 baseball cards to 16 different buyers via a 71 cent stamp. I shipped all of these items at...

final fee on shipping

Hello all I'm trying to figure out why I am paying a final fee on shipping? I'm even paying a fee on top of paying to cover shipping if I have not charged the buyer the right amount. Wonder if anyone can tell me what the percent is and how they came ...

Bought item in "As Is" Conditon

Hi all- I hope this is the right thread. I bought an item in "As is" condition. It was 3 clothing items that were NWT. I recieved them today and all are stained, one has a tag that is frayed badly. One is discolored and smells like some kind of clean...

Where's the sellers protection?

I sold a used camera body with many detailed photos to highlight the wear and provided 12 good quality pictures to accuratly show the condition of the item. It was carefully worded to be sure that the buyer knew that they were getting a worn item and...

Who should call USPS? Buyer or seller?

Hey guys. I'm little bit disappointed because I'm waiting for a package two weeks (I understand.. Christmas is coming). Yesterday I opened a case as not recieved item and I told the seller that i'm gonna wait to next week, because I don't need it bef...

USPS Terrible This Time of Year, Lesson in shipping 1st class without tracking