Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Resolved! Returning an Item But Ebay has the Wrong Paid Status

Hi Everyone, I'm trying to return this item, https://www.ebay.com/itm/232894694983 , but Ebay has the status as not paid. I assume this is the trial waiting period for new sellers, but i'm not sure. How would I contact ebay to correct this error as m...

Double Trouble: Missing and Unwanted Packages.

Hiya,Kind of a new seller, all things considered. I just wanted to lay out some things I'm dealing with and want to know what I can do.Case 1) I sent an item via UPS and did not have it insured. Tracking says it is out for delivery, but the buyer nev...

Customer Returning Two Items - Can I combine shipping?

I had a customer order 3 items from my store. I shipped them to the customer in one flat rate priority box (a little under $7). I received a return request for 2 of the items. I accepted both returns and want to send the customer one return flat rate...

Seller claims broken bobblehead in shipping.

Seller claims that the bobblehead I sold him arrived in pieces. When he sent pictures it was literally in 20+ pieces. I just do not see how this is possible. I don't accept returns. What do I do? File with USPS?

Resolved! I have a serious question about shipping

I want to sell a card for 99 cents without freeshipping. If i chose USPS First Class Package it shows $3.50 cents for shipping calculated but, what if i changed it to flat rate and put in the price $1.50. What would happen? Would i have to cover the ...

User avatar by Adventurer
  • 279 Views
  • 11 replies
  • 0 helpful

Shipping upgrade question.

Purchased an item that ships at 6oz's. It came with free Media Mail shipping and I asked the seller about upgrading it to First Class and I would pay the 30-35 cents difference in cost.The seller just messaged me that they sent it Priority as that wa...

Label printing broken?

Is USPS having a problem? I can create and pay for labels through eBay, but I get an error when trying to print. Anyone else?

User avatar by Adventurer
  • 96 Views
  • 0 replies
  • 0 helpful

Shipping label created mess

Hello! Long story short, I feel like I’m getting the run around from the seller. I have 2 different tracking numbers now and both are stuck at “shipping label created, USPS awaiting item”. He’s been in contact with every message right away, regarding...

User avatar by Explorer
  • 241 Views
  • 4 replies
  • 0 helpful

Resolved! shipping within one country

A little bit of unusual question. Is it possible to set up the account to ship only within the country's account? If yes, what are the shipping options.

Refund to a buyer -- how to do this?

I don't think I'm stupid, but maybe I am. I can't understand instructions from ebay about refunding to a buyer. The buyer says he didn't receive package in good condition, etc., I don't want to argue, so I'm going to give him back his money, I don't ...

Incorrect "Uploaded on time but no carrier scan"

I have 8 items ebay claims were "Uploaded on time but no carrier scan" however the items were picked up and scanned by USPS within 1 businesss day and even the tracking information for each item on the USPS website shows this. Has anybody had this ha...