Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

How long does seller have to ship?

I purchased an item 3 days ago and it still shows seller needs to ship, it showed on the original listing that after the bid it would be received 7 days later. I’m worried the seller has forgot and was really looking forward to having the item when e...

USPS Priority Shipping Price Without Dimensions - Only Weight

Did some quick searching, didn't quite find my answer. If I go to the "Buy shipping" page after an item sells, the very first option is "Priority Mail Package/Thick Envelope" and it says "Up to 70 pounds and 84 inches in combined length and girth. Gi...

Combined Shipping Refund

If someone makes a purchase from a seller of say 10 items. Among those items shipping charges range from $3 to $20. The seller combines the shipping charges fore the 10 items 1 of which was a bulky heavy item that carryed the $20 shipping charge and ...

Resolved! Not as described but seller wants me to pay shipping both ways to return

I ordered a leather bag and it was described as new with defects and I could see some scuffs on the bag but it looked good to me in the photos. When I got it I was dismayed because the leather was peeling off and it looks like the kind of leather whe...

Return Requested

i have received the return shipping label and returned the item and its already Delivered.. but when I click on return status its says please return the item.. and I am still GETTING emails return the item..Ebay going down day by day..it's hassle buy...

User avatar by Rising Star
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Resolved! Item listed with shipment via USPS. How did buyer select UPS? What do I do?

Sold a listing with free shipment via Ground USPS. When I went to print label for shipment I was given the following message:"We left out the following orders where the buyer didn't check out with USPS. If you would still like to ship with USPS conta...

Buyer paid, 8 hours later wants to cancel

I accepted on offer on my listing at around 2 pm today. They paid less than 30 minutes later. I got a message around 10 pm saying “I’m sorry but please cancel my order before you make the shipment.” My first inclination is to just reply “No.” and let...

Can't print return label?

I returned an item and it said 'print shipping label', but my browser crashed and the seller already refunded me, so now when I click the print label in the message I end up on a page with no option to print a shipping label. Is there any way to get ...

Resolved! Software

Has anyone done business with this seller? He's selling the Final Draft 10 screenwriting software for $49.99. I bought. It said I would get a disc. A week after I bought, he sent me a download version, claiming the registration and copyright were inc...

received damaged item, provided docs for UPS claim, had item repaired but still no resolution

Hello, to all and thanks in advance for yuour help... Here's my dilemma. I purchased a sewing machine and paid shipping for the item. It arrived UPS damaged internally (no outer box damage) just broken parts inside the machine. So, I contacted the se...

Never received Item

I purchased an item and the shipping charges were $50 but I never received it. The seller will not provide me with a tracking number and now says I can get a return but are going to keep $90 for the shipping charges.... Has this happened to anyone el...

Gift Card money vainished?

I bought an item with a $100 gift card and $125 dollars off of a credit card in order to make the total, However it malfunctioned and I returned it. However, I haven't recieved the $125 dollars back in paypal or my credit card and the Gift Card seems...