Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping problem

Hey everyone. I ordered something very expensive from a liar seller. I waited two weeks for a shipping. I asked him many times to give me a tracking number and he gave me a tracking number - but he thought I'm stupid and can't check the tracking numb...

Buyer's shipping address is wrong

I shipped an time about a week ago. The buyer just messaged me stating the address on file on paypal was missing the APT number is now requesting a new shippment be sent. Am I responsbile to send another item? I sent the item to the address on file. ...

New Print Postage Label Page

I am very unhappy with the new Print Postage Label page. The classic one is perfect. Everything is clear on the page and you can find everything quickly. On the new page you have to scroll down and search for informtion. It's awful and I would like t...

Resolved! Is this feedback allowed

I was given a negative feeback from a buyer who first said the product was all damaged and wanted a return. Then he said he never received the item. Now with case open for him to return a product he never received (I do have the tracking number showi...

Can ebay service interfere if seller does not refund on combined shipping that he agreed on?

I have bought some lightweight item, after agreed with seller that he will refund because he does not want change shipping info in products page (last couple of items). I received items, but seller hesitates to refund. I had no interest to buy that i...

User avatar by Explorer
  • 159 Views
  • 1 replies
  • 0 helpful

Seller misdeclares product's value !

Recently , i bought an item , it was smth around 10$ but the seller declared it as only 2$ and this caused to deliver the product in another postal office far away from my home , the seller said that did it for my good so i could avoid taxes which i ...

Resolved! Seller tells me "My sons sale he's student the insurance only covers up to £25 " is this true?

Hi I bought something from UK seller, I think he lied to me and used Hermes as a delivery Post, they stuck, my package was lost, no update, support doesn't tell anything. Now seller tells me "This is my sons sale his a student the insurance only cove...

User avatar by Adventurer
  • 153 Views
  • 1 replies
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USPS Wins Approval for Largest-Ever Price Increase for Stamps

November 13, 2018The U.S. Postal Service’s regulator on Tuesday approved the largest-ever price increase for the cost of a stamp, cementing a 10 percent spike to bring the price tag for sending a letter to 55 cents. The Postal Regulatory Commission a...

Suspected faudulent seller is still on Ebay despite numerous negative feedback coming in

I believe I got ripped off. I purchased two calipers for a price that was almost too good to be true. My fault. The seller does not reply, nor has he shipped the items. I can't even ask Ebay to refund me till the expected date of arrival has passed. ...

User avatar by Rising Star
  • 168 Views
  • 1 replies
  • 0 helpful

Shipping to Hawaii

I recently sold 2 bikes from the Midwest USA, one to Texas and one to Hawaii. The Texax one cost $118 and the Hawaii one cost close to $900, same size box and weight, in fact the hawaii one was 5 lbs lighter. FadEX and UPS were basically the same, an...

User avatar by Adventurer
  • 338 Views
  • 2 replies
  • 0 helpful
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