Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! UPS lost package. How do I file a claim ?

The tracking on the package has stopped and package is lost. I've refunded the buyer. How do I file a claim? I've gone to UPS site and says my claim can't be processed as presented. Any help is greatly appreciated.

Purchased Labels Twice

I am not sure how and why this occured on 07.12.2024 I purchased labels two labels at 6:16am and two more at 6:17am. I did not print or use the first set of labels (nor did I cancel as I had not realized I purchased them) I was leaving on vacation fo...

defect for item not scanned

Ebay has given me a defect for an item they claim had no tracking number but I shipped it via Ebay shipping and the tracking number and tracking data/delivery is stated. With no customer service anyway is there some way to refute the defect. Thanks

Pokémon TCG - I need shipping recommendations or suggestions

Hello eBay,I just started selling Pokémon cards about a month ago and I've ran into a few issues with my local USPS office using the eBay standard envelope method and choice of envelopes.each packs weight can range from 1.20 oz - 1.50 ozenvelope dime...

Unfortunately, your item can not be delivered

I just tracked my order on international shipping and i see that my order has failed inspection at the international hub. What do i do here this is my first time buying from Ebay

USPS losing more packages, 8 just this week.

I'm facing significant challenges with USPS losing packages, and it's becoming increasingly frustrating. Just this week, 9 packages have entered the "In Transit to Next Facility, Arriving Late" status, in essence LOST. To make matters worse, a $500.0...

Bluecare Express still a scam....

I see that the original thread on this company has been closed but I have just been scammed by an Ebay seller who alleges he/she sent my parcel with Bluecare... usual story..it must have arrived..have you checked with your neighbours....so annoying!!...

Just talked to an eBay agent on the phone about this matter , and

"Just talked to an eBay agent on the phone about this matter , and .........."the agent and her supervisor were unable to HELP me purchase a Media Mail rate label for a record album , except to tell me a "story" to get me off the line , and that has ...

seller refuses to shipp

its day i was gonna get still not shipped y do i have to waite 7 days to neg feedback he has 1000s of them so he dont care

Phantom message for delayed shipping

I swear that I received a message to delay an order until September 2. Buyer says he didn’t send a message. Now I can’t find it in my inbox or on the eBay messages. Has anyone else received a phantom message?

USPS Insurance is it really this stupid?

i need to know if I am actually understanding this.... Step 1 - I filed an online insurance claim, included all necessary info including picures. Step 2 - In the meantime, I informed buyer that claim filed, but no info given to me on a timetable. Ste...

FedEx & UPS overcharging on shipping lables

For the upteenth time I was back charged for a so called "cost adjustment" on another order I sold. This is getting pretty old! FedEx is the worst (I quit using them for this reason!), now UPS is jumping on board. What gives? I sell lots of gear & in...

When will enrollment for ebay international shipping program reopen?

Title about says it all, I would really like to join the program, but have been told by Ebay support that the program is currently closed to new sellers. I have been informed by support that when it reopens all elligible sellers will be automatically...

Shipping delay lockport Illinois to New Zealand

Hi ai just want to know if it is common for there to be a 17 day delay at Lockport for international orders I have a package for new zeland and It has not made in tracking progress in 2 weeks is there like a massive delay on international orders..?He...

USPS In Full Melt Down Mode

eBay should stop all USPS Shipments since none of them are on time or even Close to being on timeThey Just Don't Care that is the Bottom Line. It is worse now that it was at Christmas !!!!!!! DeliveredDelivered, PO BoxHUMBLE, TX 77338 December 30, 20...