Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Calculate: Cost Varies by Buyer Location not working?

I am using the Calculate: Cost Varies by Buyer Location feature, but am getting killed at the Post Office with huge shipping discrepancies. I've had eBay charge buyers anywhere from $13-$17 for shipping on my items, then when I get to the Post Office...

My post office says I need a scan sheet for them to scan multiple packages

I bring in multiple packages to my local post office, all with postage labels printed out through eBay, and paid by Paypal. My post office will not scan my multiple packages individually and say I need a scan sheet. How do I create a scan sheet using...

Shipping from Us to CA !!!

So frustrating i ordered a item and the seller was i Buffalo, he shipped item and it then went to Cincinatti then to Erlanger Kentucky then to be shipped to CA!!! What a waste when the item was only 2.5hrs away from destination in Canada!!! This is a...

Asking ebay to step in

I need to take action against a buyer. It says to have ebay step in by going to the resolution center and hitting the take action tab....then "ask ebay to step in"......but there isn't one!!! Can anyone help?

Open case for non shipment of product--no way to contact ebay for refund

This is my second post about this topic.I want my money back from non shipment of product. I have an open case for non shipment of product. It's been over 3 days since contacting buyer. There is no way to contact ebay. They say contact ebay after 3 d...

A day wasted waiting on FedEx .....AGAIN!

I have no idea who or what is coming FedEx. I ALWAYS request that no one ships anything to me via FedEx. Yesterday I came home stopping on the road to get the mail. There wasa FedEx doortag INSIDE (illegal) my mailbox. I called for redelivery as I co...

Resolved! International Shipping. Is safe to ship to South America (Argentina)?

Two years ago I had a bad experience shipping to Argentina. The tracking number show that the item left the county, but never arrived. Anyone had this same problem recently? I have a new order to ship to that country and I'm afraid!!!

I want to return an item

hallo I want to return an item (Item: 273152943180)because it is damaged during the shipping or before that.My concern is that I can't be sure that the seller will return the money when item received.How can I be sure about that and is it possible th...

Waiting on return shipping label

I haven't recieved a return label for an mug Im trying to return. The seller approved the return and the refund but never sent a label. The only emails Ive recieved were the ones approving the refund and the return but nothing else yet.

Missed contents in the USPS flat rate box

I received a letter in mail from USPS saying they have missed the contents in the priority box and they have also included the from and To piece of the box saying missed contents while transit. They have asked me to file a search request which I just...

Is it safe to send coins overseas using USPS Priority Mail (not Express)?

I don't know how much the eBay global shipping program will cost my customers and neither do they when they first ask. Express Mail is prohibitively expensive and I am thinking of offering Priority Mail International (not Express) to my customers. Wh...

I am now below standard & cannot offer eBay global shipping

Is this normal and will I be able to ship with their global shipping program once I go back to above standard?

Resolved! open cases

I sold an item on sept 3 and it was delivered to the customer on sept 8. The buyer sends me a message on sept 14 requesting a refund because it does not work. He opened a case on the 20th and ebay has requested the buyer return the item. This was an ...

I never recieved a product, seller not responding, no refunt

Bought XBOX adapterI never recieved anything from him, he is not responding and I cannot call eBay support because I am not from USA. What can I do?

Return label & tracking number

Hello! I am trying to return something and when I try to “mark as shipped” I type in the tracking number that was provided on my return label print out and it doesn’t work? Is eBay going to cancel my return request or will it be entered automatically...