Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

slow USPS shipping

I can't believe that an item shipped on a Friday morning to same state location is not delivered on Monday....Amazon gets preferential treatment with shipping. And eBay expects us to honor the expected delivery day and even ask the buyer if they rece...

Returns query

HiI havr placed a return requestIt shows me option to print labelByt when i print, it just lrovides address Can youplease help? I am new to States and am returning here for the first time.

Shipping to China - address in Chinese - question

Hello,I just sold an item to someone in China, which isn't an issue. However, and this is a first for me, the address is in Chinese(symbols) with the exception of what I assume is the zip and the country. When I go to print the shipping label, it acc...

Resolved! Want to offer free shipping to USA / Canada but keep other countries as calculated.

Hi all! I have a listing that I would like to ship to US and Canada for free while keeping all the other countries as calculated. Is there a way to do this? Or can someone point me to a specific flat rate that would be fine for shipping a 3-ounce pac...

return shipping label has tracking number that doesn't work

I recently returned a faulty $40 item. The seller gave me an amazon return shipping label, it had a tracking number and was officially set up on eBay so I thought it would work like any other shipping label. Checking the tracking number now, I see - ...

open cases for item over5months and 23 days

I have someone who bought 2 laptops from me in march 27 and on september 19 and he went on Paypal and open a case, started the item was as described and request $120 as aparial refund. I wonder to know if anyone has ever get a request like that, plea...

Item not recieved USPS lost it eBay blames me for it and issues refund

I sold a DVD, uploaded the tracking information within 24 hours, shipped the item within 24 hours, it was picked up and scanned within 24 hours, unfortunately USPS "loses" the package somewhere along the line, eBay blames me for "didn't receive valid...

Buyer fraud

Sold an item and buyer sent an email saying it arrived without a major part, the ballst. I emailed the buyer back through my messages and stated that I personally tested the ballst and it was there and I requested photos of the " non existant major p...

Did You Ever Void a Label and Not Get a Refund? If So How Did You Handle It?

Back in August I purchased a fairly expensive label and then had to void it and purchase another label. The label I voided was through PayPal, but it was not for an ebay shipment. Usually these voided lables get refunded inless than 3 weeks. it has b...

How long does it take ebay to refund to an ebay gift card.

Seller refunded immediately, and Paypal acknowledged the refund but Ebay just keeps on telling me refund from seller is pending. Do you suppose they are stalling until the end of the month so they can count the sell?

eBay buyer claimed I sent him wrong item when I didn’t.

Buyer claimed I sent him this item, I never sent him this. I sold him a $350 BAPE hoodie. Did I just get scammed? Should I just take the L he already gave me?

Is it possible to ship without a tracking number

I sold something today that weighs 0.4 ouces, less than 1 ounce. To use the eBay shipping it will cost me almost $3. Can I use a regular postage stamp, but then the item will not be trackable. Thank you, Tammie

how to offer multiple shipping discount

I have several dvd's to sell, and figure I can put them up at the same time, different sales though. So how would I offer discount on multiple items if the buyer bought more than one?

General Delivery address return question

I just sent a heavy package cross country by FedEx Ground (more affordable) to an address that had no street listed. It was buyer name, General Delivery, city, state, zip. It is being returned to me as undeliverable. I called FedEx and they said beca...

Rip off shipping costs...Ebay needs to police this.

https://www.ebay.com/itm/162876648573?item=162876648573&action=BESTOFFER&_trksid=p2385738.m4383.l4068.c10&nrd=true&autorefresh=true This seller is selling an item I am interested in for $9....but shipping cost of $200!!!!! I have one of the items the...