Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

FedEx labels don't fit on standard 2-up labels correctly - size is correct but margins are wrong

I ship a wide variety of items so use all the major shippers from time to time depending on package weight and destination. For years I had no problems using my Dell printer on standard 2-up labels on 8-1/2 x 11 paper for them all. But about a year a...

Protect yourself.

OK, we all know about porch pirates. But as bad as they are there is another element that will be out in force this time of year. Some will be looking for homes to break into. DO NOT advertise the items that you have by putting boxes from high end it...

How do I delete the original tracking number?

How do I delete the original tracking number? because we want changed tracking number ..wrong tracking number put ..how can we add new tracking number when we update new tracking number and click save button.then again old tracking number appear.

Return Policy...

*ebay seller beware of recent unsupported >Return Policy< *As a ebay SELLER, listing my (items) I have checked the box with a minimum of (14 days) return on a purchased item on the Listing page with ALL my listings. *Resently ebay changed this minimu...

Buyer wants refund

I sold a funko pop and the buyer is asking for a refund. The pop was sold for $175. They recieved it and said nothing till 20 days after it’s been delivered. They said I packed it in a flimsy box and it was crushed during shipping. They sent pictures...

UPS Bogus Charges! I

Sent a rectangular cardboard box using UPS only to receive the following charges saying it was not encased in cardboard! The only reason it would not have cardboard is if the UPS employees had gone through the packag looking for Christmas items for t...

Resolved! Buyer claims I sent different item than I sent and wants to return

I recently sold an expensive golf shaft on May 29th. The buyer asked I send it asap for receipt by Friday June 1. I sent the same day via USPS Priority. This evening I received this message: "You all shipped the wrong shaft. I received the tensei whi...

seller protection

where is the protection of the seller and their item, if a buyer hasnt received the item due to delays with delivery and requesting a refund. say i refund the item and days later theu receive the item??? where is the protection for the seller?

December 5th

December 4th with a order cut off time of 12 NOON EST.6 Items sold 2 before 4pm EST 4 after 5pm EST. All shown by Ebay SHIP BY 12/5. USPS picks up between 12noon and 1PM EST. All shipped on 12/6 due to 12/5 USPS was CLOSED.Why do we see tracking uplo...

Resolved! Having issues with shipping charges

I'm relatively new to the selling side of ebay. I have an auction where it is a buy it now. I am selling micro sized football helmets for different NFL teams. In talking with ebay customer service, it is supposed to be set up to charge 1 fee for 1st ...

Buyer is scamming me

Hi everybody!ive been on eBay for over 2 months and been successful. I sent out an item with no tracking because it was in an envelope but we mark every item so we know if they recieved the item. The buyer sent in a request for a refund because he “d...

Parcell did't received in 70 days

Hi, i have a problem with one order from 9 octomber 2018, order have to come by friday 9 november 2018, i send to him text about item not received, seller ask me wait one week, then wait one more week, then again and again wait, i open first time a c...

Post Office is Petty and Wrong!

Sent tons of these out and this is the 1st time I have ever gotten a message like this! The package was under 16 oz and mailed in a 10x13 inch polybag mailer! Someone at the post office is obviously wrong and must have been really bored.

Item lossed by USPS, I reshipped Item, now USPS found first item and delivered it.

This is the case, I sold an item shipped it priority mail. It just stopped tracking, and the buyer needed it, after waiting an additional week I sent a duplicate item to the buyer. Now a week later USPS must of found the item and the buyer has two of...

Report a fraudulent seller

The seller failed to replace the defective items.I believe they knew the time restraints on the buyer and gemed the system.How can I report this fraud to Ebay?I already leeft negative feedback now Ebay says the item wasn't covered under their guarant...