Shipping

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damage to package contents - request Seller to return to sender while still on route?

HelloI need help regards to my orderI was tracking an ebay item - UPSDuring the track it statedthat merchandise missingor Damage to package contents was reported.We will notify the sender.I contacted the seller andshowed a screenshot of the tracking....

Resolved! Charged set price to ship 40 separate items. Only can print 1 label

So I had a bulk listing. Buyer purchased 40 items. Each weighing 12 pounds. Negotiated shipping cost of $400.00 to ship 40 seperate boxes in medium flat rate boxes at a discounted price of $10.00 per box x 40 boxes equaling $400.00. Buyer made the pu...

Can't open "RETURN" procedure

Hi,my account is created and I'm using it outside US. I won auction in the US and seller sent me item to US adress. Than I received it but it's defective and I want to return it. Seller provides 30-day returns and asked me to open return procedure fr...

Resolved! Cannot get shipping quote of item

Hello: Not sure were to post this problem. When I want to see what shipping to my location is, and I click onShipping & payments tab, I enter my country and Post Code, to see what teh shipping will be BUTit returns me back to the main page I was on.....

Fedex Ground and eBays actual cost calculator udercharing by significant margins + other charge???

Hello, I searched a number of discussions, most are way outdated and therfore no longer relevant. If this post is deleted it will be posted to reddit (stop censorship). The other week I lost out (a small sum) on shipping through fedex ground because ...

WOW no love for the seller

I sold an item did not misrepresent the item the buyer gets it and is upset with it. OK I tried to work it out, he proceeds to send emails through ebay telling me he is leaving negative feedback if I do not take it back, then even if I do take it bac...

How much time does a buyer have to decide whether or not to return an item?

I've been googling this question for about a half hour but can't find any official statement on it. When a person buys somerthing on ebay, how long of a window do they have before they can no longer return the item for a refund? I've seem mentions th...

Resolved! Do you have so many problems with USPS as me?

I think I'm ending my seller carrier. I call USPS all the time because the pack is lost or delayed and in absolutely different state it should be. I'm so tired of it. I call them and hear: wait, it's in transit. Call us in three days (when I should r...

returns: offer a different item

what is the process when chosing " offer a different item". I shipped a very similar but incorrect item. The buyer wants to exchange that item for the correct one. In the past I just excepted the return, and at the same time sent out the correct item...

Return Policy changing today??

Greetings, Has anyone else notice a change to return policies. I was just checking and updating some of my listing and it showed my listed had just been changed Aug 3rd 15:31 PT, but I had not made any changes yet when I looked into the changes here ...

countiries i do not shipo

why do i have to update this list on evbery fing listing?!!!!!

30 day return policy to much - correction, will not be honored by paypal or credit cards 180 days...

hello - is 30 days for some buyer to decide whether they want something - well, it's to long for me to have some other seller have it on their shelf and decide that they do not want it - i say way to long - - therefore, my return policy has changed t...

eBay app stopped printing labels

I have been prinitinf labels off the app for the last month. Today it randomly says this is my first label and I need to sign the agreement and print online. Been a member since 2001 so this isn’t true. Not to mention, one of my payments received is ...

USPS hacked?

When I try to go to the website I get, Attackers might be trying to steal your information from usps.com in Chrome, and Certificate Error: Navigation BlockedThere is a problem with this website’s security certificate. Certificate Error: Navigation Bl...

Resolved! Sold 2 listings to one person on differnet days can I use same tracking number on both

It's been a while since I had sold two listings to one person. I think that last time was around 15 years ago. Any way both listings can fit in one shipping container and the buyer would like it like that. Can i use the same tracking number for both ...