Shipping

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buyer wants a refund for a broken item

I need advice please. I have shipped many precious moments this past week, all arrived in perfect shape except one. She had two in the same box and claims the item broke. The shipping box doesnt really look beat up and the other figurine is in perfec...

Why can I track the package but not the truck it's on?

Waiting for a FedEx package that needs to be signed for. FedEx says, Scheduled delivery: Saturday 8/25/2018 by end of day. So I have to stay at home possibly the whole day to 8pm waiting. Why can't we also track the truck the package is on? Pretty su...

Resolved! Shipping to Philippines

Hello, I have a buyer with a best offer I am considering on accepting. I would ship it to them via USPS priority with insurance. The cost of the item is over $1000 USD. I am wondering what I would have to do on my end to make sure things go as smooth...

USPS/Ebay "Underpayment" Charges Incorrect

I have received 2 messages in 2 days from ebay stating I am being charged for "underpayment" of shipping cost from the USPS. 1st one was postage label/amount for Regional A box when USPS says I used a Regional B box. I do not have a Reg. B box and wh...

Shipping choice....bubble mailer or flat rate priority

I just sold a windbreaker. It can fit in both a flat rate priority envelope and a brown bubble mailer. It is pretty light. Which is the most economical way of shipping this item? I was looking at first class vs. priority mail. It is a 10 1/2" x 16" m...

Resolved! Buyer didn't wait for combined shipping invoice. Now what?

A buyer just won 3 auctions and paid immediately after each win (even though I clearly stated in the listing to please wait for a combined invoice). I suppose there is a way to give partial refunds so he doesn't have to pay $10 shipping, but do I hav...

Seller not responding. USPS returned package before delivery due to problem

I have contacted this seller at least four times without success since USPS was forced to return the package to the seller. According to my post office it went out for delivery but the carrier realized the street address did not exist. So I never saw...

Deceived by hustler in Ebay. Item paid and not received.

I bought a notebook for $1 410.75 in Ebay.During the time of delivery, I got ill. The seller had addressed it personally (intentionally?), and I was not able receive it.USPS confirms that it has been returned the item to the seller.The following comm...

Resolved! eBay can't even follow its own policies

The buyer is in Jamaica. First the buyer claimed he did not receive the item. USPS indicates the item was delivered to an agent. When I checked the address, USPS delivered it to a freight forwarder named Aeropost in MIami. The buyer had Aeropost send...

Fashion Unisex Healing Stone Quartz Necklace Pendulum Pendant 17.5 inch PU Chain

Like almost every time, my orders are gone. As you can see from these pictures, paid on May 4, 2018 and on my insistence, I finally received a message that was forwarded as the date of the receipt of the message as of August 27, 2018, but the shipmen...

USPS Wants my Package to Tour the Country

The long and short. . . Tracking is 9534610340428225209601 . I figured it was over when it got to Ohio (four hours away). Nope, Three days after Ohio and no end to its journey in sight. So I wrote the seller thinking they would try to shake the tree ...

Resolved! Regional priority boxesI have

I have sold a lot on eBay years ago and have just started again. I don’t understand what the regional A and B boxes mean or priced. I have always shipped priority. Thanks to anyone who can explain.

Already said a lens which is for parts or repairs only, buyer still ask for return and he won it

Already said a lens which is for parts or repairs only in the postAfter he received it, he ask for return and the guy is from china mainlandHe won the case finallyI got total lost, lose the lens and shipping fee that I paid whats the **bleep** rules ...

Filing a fedex claim for shipping bought through ebay labels

So we shipped a computer case via fedex. They must have rolled the box off the truck. Rounded corners, case bent and dented. Pictures to prove it. Went to fedex to file a claim. No go. Account number was needed. Signed up for account. Account number ...

Bookmark Share Post Posting indicates to seller (me) that the buyer pays for shipping and the opp

The first image is what I see. It clearly states that the buyer pays for shipping (and that is how I had set it). Now, this is what the posting looks like to buyers: Clearly stating shipping is free. SHould I get in touch with ebay staff? This will b...