eBay

item not get delivered and seller refused to refund

Hi there,Can anyone please advise me what I can do if a seller refused to refund due to a missing delivery?He does not provide me any tracking and is not willing to work out the problem together...

Global shipping program

HelloI have to ship to Martinique, that is elegible for global shipping program, but when I'am going to pay the sistem doesn't let me pay saying that the seller cannot ship to Martinique. When I ask to the seller he answer that he doesn't know why. H...

Shipping to Mexico

Global Shipping Program - Mexico is listed as a valid destination, but my buyer in Mexco cannot find "Mexico" on the dropdown menu?

how do i cancel issue seller solved problem

combining shipping on seperate transactions

I recently sold 3 seperate items with shipping charges. One party bought all 3 and requested combined shipping to reduce cost. I am in agreement with the request, but how do I go about deleting and issuing one shipping charge.

To apply for a refund

There has been no logistics information, apply for refund

Seller is no longer registered on eBay.

Good day. I make a order and sent payment to seller. Next day I check order status and see this:We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process a...

I haven't receive my order

Good evening, I am contacting you because I havent received two of my phone cases i recently order. When I go to track down the order it says that everything was already shipped and received. It doesnt give me an option where i can track down both of...

Return item not described accurately and is faulty

Item was described as a manufacturers item and it turns out it is not made by that manufacturer. Also and likely because of this, the items battery compartment will not close with batteries in it. I have started a return resolution (whatever it is ca...

eBay money back guarantee

If I buy something on Ebay with a money back guarantee and the unit is damaged I know I can get my money back but what about the shipping?Sam

I was issued a partial refund for a broken item but ebay seems to think the issue is resolved.

I recieveda Hallmark ornament that was crushed because of improper packing. It was very breakable & it was sent in an envelope rather than a box. I contacted the seller & recieved payment for the item but not the shipping. I requested the entire amou...

shipsaver

What happened to Shipsaver for insurance? How are sellers insurancing their expensive items at a discount?

Does anyone have any experience with a vanished package actually reappearing?

Greetings. I just got word from a buyer that her purchased item never arrived, and its tracking number never even made it into the USPS tracking system. I remember the day I mailed it. Presumably because it was the week before Christmas, my usual dro...