Shipping

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Buyer wants to delay shipping.

I have a buyer that has already paid for an item, but because they will be out of town for a few days this weekend, wants me to hold off on shipping until the end of the week to assure the package arrives while they are home. How will this affect my ...

ADDRESS HELP

HELLO I JUST BOGHT A CELLPHONE BUT IT HAS MY NAME, AND THE PERSON WHO IS GONNA BE AT HOME BY THAT DAY IS CALL ELSA, IS THERE ANY PROBLEM? OR CAN YOU HELP ME CHANGING THE ADDRESS, I JUST CHANGE IT TO THE PRINCIPAL ADDRESS.

Buyer Received More Expensive Item Refuses To Send Back

Any suggestions or words of advise would be greatly appreciated about this subject. Recently I sent an item to a buyer by mistake that was another customers, basically there was a mix up on labels or something, we are a fair size operation and we hav...

Return and refunds via paypal or eBay return request option

Question before background: I've never dealt with this before, but do I let a Return Request expire or do I initiate one of the three Actions: Issue refund, contact buyer (which I did), report buyer. I can see nowhere that he escalated his claim. I'l...

Buyer has has two different street addresses on the same label

A buyer recently purchased from me and when I went to print their label, I noticed two street addresses: xxxxx xxxxxxx31 Reynolds St819 Cutler Stxxxxxx, NY 12345 Ebay said they were holding my funds for two weeks for this purchase for unspecified rea...

Can Miami Digital Inc Be trusted?

Can Miami Digital Inc Be trusted?We are getting lots excuses from them instead of delivering our products

Buyer requested shipping delay.

I requested that an item I bought be delayed in shipping out because I was on vacation. The seller claimed that eBay required shipping within 3 days, so shipped it out, rather than just holding it after a label was created, disregarding my request. I...

Resolved! Need to process a return/override.

I'll first preface by stating I'm not a frequent user of Ebay. I bought an item- I then learned after the order had been shipped that it would not be suitable for what I needed. I decided to open a return (despite not receiving the item) because I kn...

How to get items from China by Certified Mail?

Hi everybody! I'm from Mexico and I've been buying items on eBay since 2016, everything went OK but about a year ago I'm not receiving any package from China sellers (and from other countries as well). There are many people in Mexico complainig about...

Anything can be returned no matter what! Per ebay policy!

All you have to do is click the item not as described! Even if the customer states they want it to fit X and it clearly states it fits abc.Ebay WILL MAKE YOU TAKE IT BACK! Even if your international selling that states no returns with global shipping...

USPS claim

I have a buyer who says they didn't receive an item shown as delivered. Package was sent Priority Mail so there is $50 coverage. I remember reading on these boards that you can file a claim with USPS in these situations the claim would be denied but ...

International Return Issue/Questio

I'm hoping for some input before I torture myself all day on the phone with eBay. The background: I made a sale to Canada. I do this all the time. I don't use GSP. This buyer was unhappy with the estimated shipping cost through USPS. I gave him the U...

Return Could Not Be Delivered

Quite a complicated situation now...I bought a phone; ended up being a scam. Buyer had returns set up, so I shipped it back to them. Now USPS is givingn me a "Delivery Attempt: Action Needed" error message. It says that the return was attempted to be...

Returns like these are my favorite!

Do any of you get buyers like this occasionally? I try not to get angry....it will end up costing me an extra 3 bucks so really not the hugest deal.....but for some reason these are the ones that make me seethe with rage. Yes, ma'am, I faked the Broo...

Am I About to be Scammed?

An item I had for sale sold this morning via Buy It Now, and I received payment via PayPal. I shipped the item while I was out running errands this morning. Unfortunately I did not notice that the buyer had sent a message requesting to cancel the sal...