eBay

eBay money back guarantee

If I buy something on Ebay with a money back guarantee and the unit is damaged I know I can get my money back but what about the shipping?Sam

I was issued a partial refund for a broken item but ebay seems to think the issue is resolved.

I recieveda Hallmark ornament that was crushed because of improper packing. It was very breakable & it was sent in an envelope rather than a box. I contacted the seller & recieved payment for the item but not the shipping. I requested the entire amou...

shipsaver

What happened to Shipsaver for insurance? How are sellers insurancing their expensive items at a discount?

Does anyone have any experience with a vanished package actually reappearing?

Greetings. I just got word from a buyer that her purchased item never arrived, and its tracking number never even made it into the USPS tracking system. I remember the day I mailed it. Presumably because it was the week before Christmas, my usual dro...

I got charged extra for special handling

I recieved my package today and was forced to pay $10.45 for special handling stickers the seller put on it. I didn't agree to this and the seller was not aware there would be a charge. What can we do???

How to ship outside US

How do I change my shipping options to international? I’ve never shipped out of the US and need to ship to Australia and not use my own money how do I do this

Next Day Shipping Cut Off Time

I thought I heard Griff on eBay radio say that you can set a cut off time for next day shipping. I'd like to set it up to cut off at 9PM. Is there anyway to do this? Dean

How to edit shipping date

I shipped an item on Dec 21 but did not mark it shipped until today.How can edit the ship date on Ebay?

Will I win this return case? Buyer claimed new item "defective."

Hello ebayers. I've got a return case, and I'm curious if I can "win" it. A buyer purchased a new/sealed item from me. This is the type of item that can sync up to a phone via an app that you download. Today, the buyer started a return that was autom...

purchased item not in my history

I recently (in the last 3 weeks) purchased an item that was not as described. The seller approved the return. The return label link will not work and the item has now disappeared from my purchase history. How do I proceeed?

Item never arrived and now the auction is too old to get help

Item never arrived and now the auction is too old to get help. Seller said twice they would resend. So I waited. And now it's been 6 months.

Item never arrived and now the auction is too old to get help