Shipping

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Item arrived with missing parts

Hey, I'm just wondering if anyone knows if there's guidelines for this. I bought a graphics calculator a few weeks back, and it arrived without the case that it should have. Without the case, it's significantly more fragile, and really worth a fair b...

Seller requesting shipping on free shipping

Hi all, I have recently purchased an item on here that was a "make a best offer" and was also shown as "Free Shipping". I offered a price I believed fair and the seller agreed. I paid within 4 hours of the agreeance and have now had an email from the...

No Return Policy is Not Honored by eBay

Here is another one for all you sellers out there! DID YOU KNOW THAT IF YOU LIST SOMETHING AS "NO RETURNS ACCEPTED" it does not even matter. eBay does not care if you list it as that. If a buyer wants to return something that is listed as "NO RETURNS...

eBay's FAKE Seller Protection Policy

I contacted eBay prior to a formal return request being submitted for an item that had been badly damaged for a return. PER eBay policy it stated an item returned must be in the exact same condition. I spoke with 4 eBay representitves who all told me...

Need help finding bubble wrap that is not total cr@!

Please help a fellow seller out! I have tried at least five different bubble wrap sellers recently, and have only gotten horrible supplies from them all. The bubbles are either only 1/3 full of air, or they deflate completely with the slightest press...

ULINE COUPON CODES FOR AUGUST

does anyone have a free ship coupon code for august for uline. went to place a order and shipping was over 100.00thanks

Dimensionalized shipping carton: when 2 items combined items purchased, carton size is not calculat

See item 153132024091. Item is a model airplane kit. When customer purchases two of these items they are combined. EBay doubles the weight but does not calculate the correct carton size. EBay takes the dimensions for a single carton for length, width...

International Shipping-Buyer wants less expensive option...

Hi all...I have a customer in Europe who contacted me that the shipping through eBays Global shipping program calcuated an outrageousl price to ship a 2 oz item to them and asked if I could change the setting to the calculated shipping, which I did. ...

How do I issue a partial refund?

if i issue a partial refund on shipping over payment, do i get an ebay final value fee credit?

Customer received wrong item....

My listing description and title stated one item but I accidentally post the wrong picture (Sims PC game). The customer didn't email me once he received the item instead he went directly through eBay. Once replying to him I stated that I would be mor...

Resolved! What's eBay's policy...

I recently sold an auction the total price was 3.99+12.95i had two similar items and sent the wrong one out by accident...buyer contacted me, I apologized and said to keep the item (nearly identical for free) and that I would send out the real item a...

Paypal punished me for $ 1,700.

I sold a large item weighing 300lb or 60kg on ebay.in the listing description was said that the item would be shipped in three parcels apart.the shipment was expedited and cost me more than $ 900all three parcels and this is confirmed by tracking num...

GLobal shipping - Buyer chose another option??

I started selling internationally when the Global Shipping option began and I ONLY offer this as an option. This is mainly because 1) the fees for collecting the additional (and sometimes costly) postage cuts too much into my profits 2) It is very ti...

Rigid flat mailer weight

Does anyone know about how much a photo print in a 9 x 11.5 rigid mailer would weigh?

ebay shipping policy

Why does ebay send me an email announcing a seller has sent the product when all that has been done is a printout of a shipping label. I have on occasion waited from 5 days to 12 days from time I paid for the item until it is actually in the hands of...